Talent.com
Customer Service Representative - Operations Department
Customer Service Representative - Operations DepartmentProline Management Ltd. • Victoria, British Columbia, Canada
Customer Service Representative - Operations Department

Customer Service Representative - Operations Department

Proline Management Ltd. • Victoria, British Columbia, Canada
30+ days ago
Job type
  • Full-time
  • Part-time
  • Quick Apply
Job description
Customer Service Representative - Operations Department:
We are looking for a goal-oriented, motivated & organized customer service professional who has a passion for helping people live and grow together to join our close-knit team.

A little about us:
  • We are friendly, hardworking, a little weird, and enjoy having fun together.
  • We support our clients, communities and each other. We create connections and generate progress through learning, listening, and understanding.
  • We are driven by solutions and focus on the positive. We know that big ideas take courage and that together, we can do anything and that anything is possible.
  • We share information freely. We are authentic, respectful, and act with integrity. We take ownership of our mistakes and are not afraid of new truths or new ideas.
  • Do you want to know more? Visit our website https://www.prolinemanagement.com.

Perks for You:
  • Paid days off on your birthday and job anniversary.
  • 4 paid volunteer days off per year.
  • RRSP matching contributions.
  • Health & Dental Benefits.
  • Team socials and parties.
  • Wellness and Social Committees.
  • Employee referral program.
  • Education Funding Program.
  • Opportunities for growth.

If you are energized by working with people and want to join an amazing team that is the same, this could be the position for you. You’ll bring a desire to learn, grow, and help others and we’ll train you on the world of property management. Whether you’re looking to make a change from working as a server, running a store, or wanting to explore a new career, we want to hear from you!

This is YOU to a ‘T’:
  • You are confident, kind, patient, and an active listener.
  • You enthusiastically support positive changes and see opportunities rather than challenges.
  • You use systems to keep organized and know how to effectively manage a high volume of emails and tasks.
  • You love solving problems for people and helping your whole team succeed.
  • You thrive in a demanding environment.
  • You are able to effectively flow between different tasks seamlessly.
  • You challenge chaos with solutions, smiles, and the right amount of humor.

A day in the life of an Operations Coordinator looks like this:
  • Daily reception desk duties shared with the team of fellow Operations Coordinators.
  • Consistently demonstrate customer service excellence.
  • Manage emergencies with a decisive and calm demeanor, able to troubleshoot the situation and find positive solutions.
  • Assist the Property Manager with obtaining quotes, scheduling maintenance, and confirming jobs with tradespeople at their direction.
  • Effectively managing a high volume of phone and email correspondence.
  • This position may require working in two offices on a rotating schedule.
  • Other duties as assigned.
  • For those interested, this position offers the opportunity to grow into our Strata Property Manager Apprentice position.

Position Details:
  • Full-time in-office position, based out of our head office in Langford.
  • While a full-time arrangement is strongly preferred, we welcome applications from qualified part-time candidates who are able to commit to a minimum of 25 hours per week, working Monday to Friday from 9:00 a.m. to 2:00 p.m. Applicants seeking part-time consideration should clearly indicate this in their cover letter.
  • $40,000-$50,000 annually.
  • Two weeks paid vacation.
  • Office hours are Monday through Friday, 8:30 am - 5 pm, with a 1-hour lunch break.

We are looking for someone who will fit in well with our values and our team. To apply for this position, please submit your resume and cover letter outlining why your skills, experience and personality will allow you to shine in a customer centric role as an Operations Coordinator. We are looking forward to reviewing your application!

Please note that only candidates selected for the interview process will be contacted.




    About Proline Management Ltd.:

    With 60+ employees, 3 offices, and over 40 years in the business of property management, we are a friendly, interactive and hardworking group of people focused on developing and improving our organization and contributing to our community. We offer fun and professional working environment, maintaining an inclusive, small business feel while constantly striving to improve and develop as a company. We welcome team members who approach each day with positivity and enjoy working to help others live and grow together.

    Create a job alert for this search

    Customer Service Representative - Operations Department • Victoria, British Columbia, Canada

    Similar jobs

    Customer Service Representative Agent Work From Home - Remote Online Panelists

    ApexFocusGroupVictoria, British Columbia, CA
    Remote
    Full-time +3

    Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No customer service representative agent experience needed....Show more

     • Promoted

    Director Group Customer Service & Operations

    Empire Lifevictoria, bc, ca
    Full-time +2

    Director Group Customer Service & Operations.Location: Remote - Anywhere in Canada or if close to an office - Hybrid - Kingston, Toronto or Montreal.The total target compensation (TTC) range, inclu...Show more

     • Promoted

    Customer Service Representative Agent Work From Home - Part-Time Focus Group Panelist

    Apex Focus Group Inc.Victoria, BC, Canada
    Remote
    Full-time +1

    Job Title: Customer Service Representative Agent Work From Home - Remote Panelists.Part-Time Focus Group Participants - Remote Work From Home (Up To $850/Week).Our company is seeking individuals to...Show more

     • Promoted

    Customer Success Manager

    Esusuvictoria, BC, ca
    Full-time

    Esusu: Building Credit Access for AllYour financial future shouldnt depend on your race, background, or zip code.Yet 45 million Americans remain \"credit invisible,\" while countless others face de...Show more

     • Promoted

    Call Center Representative Agent Work From Home - Part-Time Focus Group Panelist

    Apex Focus Group Inc.Victoria, BC, Canada
    Remote
    Full-time +1

    Job Title: Call Center Representative Agent Work From Home - Remote Panelists.Part-Time Focus Group Participants - Remote Work From Home (Up To $850/Week).Our company is seeking individuals to part...Show more

     • Promoted

    Complete Online Surveys For Cash (Up to $25/per)

    Earn HausCentral Saanich, BC, CA
    Full-time +1

    Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se...Show more

     • Promoted

    Manager, Underwriting Operations & Agent Services - victoria

    Aeternusvictoria, bc, ca
    Full-time

    Manager, Underwriting Operations & Agent Services.Toronto, ON or Saskatoon, SK | Hybrid | Full-Time.Operational Leadership that Shapes Experience.We’re seeking an experienced insurance operator to ...Show more

     • Promoted

    Director of Operations - Dog Health & Supplements - Dr. Dobias Healing Solutions Inc.

    Dr. Dobias Healing Solutions Inc.victoria, bc, ca
    Full-time

    Dobias International | Remote — North America | Full-Time.Dobias Natural Healing is a mission-driven company built around one simple belief — that dogs live longer, healthier, happier lives when th...Show more

     • Promoted

    Head of Department - victoria

    Kraken,,victoria, bc, ca
    Full-time

    We suggest you enter details here.This is a full-time, remote position for the Head of Department at Kraken.The role involves overseeing department operations, creating strategic plans, and ensurin...Show more

     • Promoted

    Sales Representative - 60k / Year - Remote

    Spade RecruitingOak Bay, British Columbia
    Remote
    Full-time
    Quick Apply

    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providin...Show more

     • Promoted

    Delivery Lead - Auxo | Growth Partner

    Auxo | Growth Partnervictoria, bc, ca
    Full-time

    Delivery Lead, Platform Operations.Platform Operations & Delivery Lead.SaaS company building a platform at the intersection of AI, manufacturing, and ecosystem collaboration.You’ll own delivery and...Show more

     • Promoted

    Customer Service - Work from Home - 50k-60k / Year

    Spade RecruitingSaanich, British Columbia
    Remote
    Full-time
    Quick Apply

    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providin...Show more

     • Promoted

    Customer Service Representative Agent Work From Home - Part Time Focus Group Panelists

    ApexFocusGroupVictoria, BC, CA
    Remote
    Full-time +1

    Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Customer Service Representative Agent experience needed....Show more

     • Promoted

    Delivery Lead

    Auxo | Growth Partnervictoria, bc, ca
    Full-time

    Delivery Lead, Platform Operations.Platform Operations & Delivery Lead.SaaS company building a platform at the intersection of AI, manufacturing, and ecosystem collaboration.You’ll own delivery and...Show more

     • Promoted

    Head of Operations

    Veres Career Consultingvictoria, BC, ca
    Full-time

    Our client is an American digital marketing agency with a fantastic reputation, reaching millions of consumers and helping brands and dispensaries grow through content, creative, and performance-dr...Show more

     • Promoted

    Director Group Customer Service & Operations - victoria

    Empire Lifevictoria, bc, ca
    Full-time +2

    Director Group Customer Service & Operations.Location: Remote - Anywhere in Canada or if close to an office - Hybrid - Kingston, Toronto or Montreal.The total target compensation (TTC) range, inclu...Show more

     • Promoted

    Director of Operations - Dog Health & Supplements

    Dr. Dobias Healing Solutions Inc.victoria, BC, ca
    Full-time

    Director of OperationsDr.Dobias International | Remote — North America | Full-TimeWho We AreDr.Dobias Natura...Show more

     • Promoted

    Manager, Underwriting Operations & Agent Services - Aeternus

    Aeternusvictoria, bc, ca
    Full-time

    Manager, Underwriting Operations & Agent Services.Toronto, ON or Saskatoon, SK | Hybrid | Full-Time.Operational Leadership that Shapes Experience.We’re seeking an experienced insurance operator to ...Show more