Job descriptionTHE ORGANIZATION:At Events East Group, we proudly manage and operate the Halifax Convention Centre, Scotiabank Centre and Scotiabank Centre Box Office. Our people and our community make us the favoured event destination for our guests. Whether we're attracting large delegations or hosting an elite group of athletes for an international competition, we are a catalyst for new opportunities and connections between Nova Scotia and the world.THE POSITION:Events East Group is now inviting applications for the position of Security Officer with our Security Services team.Reporting to the Manager, Security Services, the Security Officer plays a vital role in maintaining a safe and secure environment across Events East Group facilities. This position ensures effective access management, continuous monitoring, and timely response to any security or safety concerns, supporting overall operational integrity and the well-being of all occupants. Flexibility is essential, as shift scheduling is based on events and operational needs.THE DUTIES AND RESPONSIBILITIES:Operations:Directly administer and manage security access control platform (Kantech):Control access to facility meeting room doors as well as service corridors and stairwells, including pre-programming based on event requirements (Momentus).Pre-program passenger elevator requirements on a case-by-case basis; managing on-site changes and requests.Monitor cameras for event and facility concerns, threats, or other situations.Actively monitor Active Threat System (ATS); manually activating the system as required.Manage Intrusion Detection and Fire System at Scotiabank Centre (Simplex).Perform regular facility inspections including front-of-house spaces, back-of-house spaces, emergency exit routes, and limited exterior areas, noting and - where possible mitigating - safety, security, or property risks. Escalate concerns as necessary.Support Incident Command System (CACF platform operation during fire alarms, personnel and guest evacuations, medical emergency responses, etc.) in accordance with Events East policies, procedures, and SDS's.Answer incoming calls to Security Operations Centre, including facility emergency phones.Respond swiftly to calls for deployment or other support calls from front-of-house staff.Investigate alarm trips (e.g.: fire alarm activation points, one-off activation of a Nightlock, etc.) as required.Support facility policies and procedures during move-in and move-out's (e.g.: enforcement of non-use of passenger elevators, escalators, or Argyle Entrance).Review event programming regularly for changes; manage work orders including updating actuals and closing orders.Maintain positive working relationships with official security partner staff.Act as a positive role model for all staff members in job performance, work ethic, and disposition.Foster positive relationships with all teams, championing organizational values and recognizing colleagues who demonstrate supporting behaviors.Actively, constructively participate in meetings, projects, and working groups as assigned and directed.Participate actively in all training and development initiatives.Support adoption of new technologies and technical skills as they are introduced to the department.Accept constructive performance feedback and coaching; independently apply self-improvement actions as appropriate.Other duties as required.Administration:Adhere to all Events East Group policies, procedures, and guidelinesComplete a shift report for each scheduled shift.Complete or gather all applicable documents (key sign-outs, event staff sign-ins, etc.).Manage the respective security office e-mails.Act decisively in challenging or stressful situations; problem-solving in the moment.Report any faulty or defective equipment or system to the Manager, Security Services.Report any supply shortage or deficiency to the Manager, Security Services.Report any facility or infrastructure damage or deficiency to Manager, Security Services and the respective Property Services Building Manager.Health & Safety:Adhere to all departmental standards, guidelines, and procedures to ensure the safety of oneself, team members, and guests.Report safety hazards, near misses, and incidents promptly, taking appropriate action to address hazards when safe, and actively participating in the investigation process.Wear, use, and ensure the appropriate use of Personal Protective Equipment (PPE) as required, re-porting any violations or damaged PPE within the team or onsite.Achieve and maintain first aid certification at SFA CPR C level.Take a lead role in facility response to fire alarms and medical emergencies during non-critical times.Identify and mitigate any event-related health and safety concerns, both property-related and security-related, protecting Events East Group against losses, penalties, damages, settlements, or other expenses or liabilities.Provide medical first responder support to clients, guests, and staff with particular emphasis on "Code M" calls.Be a subject matter expert in Events East emergency response protocols, procedures, and service delivery standards.Resolutely support the Joint Operational Health and Safety Committee (JOHSC) in all its endeavors and promote health and safety initiatives by reinforcing organizational culture.THE PERKS AND BENEFITS:Uniforms and PPE providedEmployee and Family Assistance Program (EFAP) available through Telus HealthDiscountsFree counselling servicesResources available for personal life needsDiscounted transit bus pass through SmartTripDiscounted gym membership at Goodlife FitnessTHE PROFESSIONAL REQUIREMENTS:Completion of high school or equivalent secondary school.Post-secondary education is considered an asset.1+ year experience in a relevant, security-related role.Events East is committed to a workforce that is free of discrimination, values diversity and is representative, at all job levels, of the people we serve. We encourage applications from qualified African Nova Scotians, racially visible persons, women in non-traditional positions, persons with disabilities, Indigenous persons, and persons from the 2SLGBTQIA+ community. We encourage applicants to self-identify.During the recruitment process, applicants have the right to request an accommodation. Any applicant invited to participate in testing or an interview and who requires an accommodation should discuss their needs, in confidence, with the hiring manager when contacted to move forward in the hiring process.TO APPLY: Apply via Career Beacon.APPLICATION DEADLINE: Applications will be reviewed as they are received until the position is filled.We thank all applicants for their interest, however only those selected for an interview will be contacted.For further information, please visit our website at www.eventseast.com About Events East Events East Group is a special purpose government agency that manages and operates the Halifax Convention Centre and Scotiabank Centre. We are an impact-focused organization known for attracting and hosting the best events in the region, generating economic impact, and driving community vibrancy. We were created as part of a government partnership between the Province of Nova Scotia and Halifax Regional Municipality (HRM) and we work in collaboration with them to manage our business in a responsible and transparent manner.MISSION: WE CONNECT THE WORLD TO NOVA SCOTIA BY CREATING MEMORABLE EVENT EXPERIENCES.VISION: OUR PEOPLE AND OUR COMMUNITY MAKE US THE FAVOURED EVENT DESTINATION FOR OUR GUESTS.
