Role : Quality Assurance Editor / Medical Report Editor

Status : Full-Time Permanent (in-person)

Location : 5945 Airport Road, Suite 335, Mississauga ON

For over 30 years AssessMed has been completing independent, unbiased, evidence based medico-legal evaluations and file reviews to several markets including but not limited to , auto insurance, defense and plaintiff tort medicals, Accident Benefits, Catastrophic claims, Life and Health Disability referrals as well as cases from HR representatives throughout corporate Canada. AssessMed is a true national provider with strategically located regional offices in BC, Alberta, Ontario (4), Quebec and the Maritime Provinces (2).

The main responsibilities of this position include :

• Proof-read reports for continuity, consistency, accuracy, spelling, grammar and compliance with current regulations.
• Corrects any errors that are identified, both within the reports and within tracking systems and documentation to ensure accurate working records for the staff.
• Identify discrepancies, errors, or inconsistencies in medical assessments and provide timely feedback to assessors for correction.
• Collaborate with assessors, to address quality issues and implement corrective actions.
• Provide training and support to assessors on quality assurance procedures and documentation requirements.
• Ensure reports are sent to the client on time
• Ensure the timely follow-up and tracking of all assigned reports
• Follow QA protocols for releasing and saving reports
• Offer exceptional customer service when responding to queries and / or explaining report discrepancies
• Identify issues that will impact on service standards and rectify or escalate those issues
• Other duties as assigned.

Qualifications :