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Qa automation engineer Jobs in Toronto, ON

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Qa automation engineer • toronto on

Last updated: 2 days ago

QA Automation Engineer (Contract, IVR/Amazon Connect)

TalencoreToronto, ON, ca
Temporary
Quick Apply

We are supporting a leading financial services organization on a large-scale Contact Centre transformation initiative, with a focus on.This role will is responsible for ensuring the relia...Show more

QA Engineer

CGIToronto, Canada
Full-time

This role is hybrid and requires you to be at our downtown Toronto and/or Client office at a minimum 2-3 days per week - subject to change at any time.We are seeking a seasoned QA Lead with strong ...Show more

QA Engineer

ScotiabankToronto, ON, CA
Full-time

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.We are seeking an experienced and dynamic QA Engineer specializing in Web and Native Mobile App...Show more

Pharmaceutical Automation Engineer

Amaris ConsultingToronto, Canada
Full-time

We are seeking a highly skilled and proactive.The ideal candidate will have hands-on experience in laboratory automation and a strong ability to translate scientific methods into efficient, reliabl...Show more

Applied AI Engineer (Automation)

FusemachinesToronto, ON, CA
Full-time
Quick Apply

About Fusemachines Fusemachines is a leading AI strategy, talent, and education services provider.Adjunct Associate Professor at Columbia University, Fusemachines has a core mission of democratizin...Show more

Senior Intelligent Automation Engineer- Canada & Mexico

Saransh IncToronto, ON, Canada
Full-time
Quick Apply

Job Title: Senior Intelligent Automation Engineer Location: Canada / Mexico Role Overview Client is seeking 3 mid to senior level Intelligent Automation Engineers...Show more

QA Automation Lead - Selenium, Java

Astra North Infoteck Inc.Toronto, ON, ca
Full-time

The ideal candidate will have experience designing automation strategies, managing teams, and implementing robust testing frameworks.Design and implement automation testing strategies and approache...Show more

Automation Engineer

LAPORTEToronto, ON, CA
Full-time +1

LAPORTE is a consulting engineering firm specializing in pharmaceutical, agrifood, industrial biotech and industrial plant processes, which has been in business for 25 years.Today, the company has ...Show more

QA Automation Engineer

STACK IT RecruitmentToronto, ON, CA
Full-time
Quick Apply

Do you see bugs as opportunities and automation as your superpower? .Canadian fintech company building modern mortgage platforms that streamline how brokers and clients connect, transact, and manag...Show more

AI Automation Engineer

Valsoft CorporationToronto, ON, CA
Full-time +1
Quick Apply

Aspire Software is seeking an AI Automation Engineer to join our growing team in Toronto!.Aspire Software is looking for an.AI agents that either transform how our portfolio companies operate or be...Show more

QA 5988

FoilconToronto, Ontario, Canada
Temporary

Assist QA leads with all aspects of QA testing and reconciliation to ensure effective and timely completion of all required QA/testing.Follow QA processes, best practises, and templates.Develop QA ...Show more

QA Engineer- Salesforce Specialist

TechBiz Global GmbHToronto, ON, CA
Full-time

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio.We are currently looking for a.QA Engineer- Salesforce Specialist to join one of our.If you're looking ...Show more

QA Manager

TalentSphereNorth York, ON, Canada
Full-time

Our client, a well-established and growing Canadian manufacturer of customized food ingredients and seasoning solutions, is seeking a.This is a unique opportunity to step into a.This role is ideal ...Show more

Automation Quality Engineer

Royal Bank of Canada>TORONTO, Canada
Full-time

We are looking for a highly motivated Automation Quality Engineer with proven automation testing experience to join our QE team in Core and Realtime Payments.This individual will work collaborative...Show more

Lead QA Engineer Test Automation

IntegritiToronto, ON, Canada
Full-time
Quick Apply

Lead QA Engineer Test Automation (Hybrid, North York Toronto, Canada).Contract-to-Hire | Initial Duration: 3 to 6 Months.We are seeking an experienced Lead QA Engineer (Test Automation) to join our...Show more

QA Automation Engineer – CAD & Interactive Platforms

NearSourceToronto, ON, Canada
Full-time
Quick Apply

Job Title: QA Automation Engineer – CAD & Interactive Platforms.Job Location: (Hybrid), Toronto, Ontario, Canada.NearSource is looking for a QA Automation Engineer to drive quality engineering init...Show more

Automation Quality Engineer

0000050007 Royal Bank of CanadaTORONTO, Ontario, Canada
Full-time

We are looking for a highly motivated Automation Quality Engineer with proven automation testing experience to join our QE team in Core and Realtime Payments.This individual will work collaborative...Show more

Junior QA Engineer / Junior Software Tester

Divine Match TalentToronto, ON, Canada
Remote
Full-time
Quick Apply

Client is a technology-focused organization developing software products and prioritizing high-quality user experiences through strong quality assurance practices.You'll support the quality assuran...Show more

Senior QA Engineer

ActionstepToronto, ON, CA
Remote
Full-time
Quick Apply

The Senior Quality Engineer drives a shift-left quality strategy.They maintain robust automated testing frameworks, including integration, end-to-end, regression, and performance tests, ensuring AP...Show more

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QA Automation Engineer (Contract, IVR/Amazon Connect)

QA Automation Engineer (Contract, IVR/Amazon Connect)

TalencoreToronto, ON, ca
3 days ago
Job type
  • Temporary
  • Quick Apply
Job description
Job Description

This is a remote position.

We are supporting a leading financial services organization on a large-scale Contact Centre transformation initiative, with a focus on Amazon Connect and IVR modernization.

This role will is responsible for ensuring the reliability, performance, and accuracy of IVR workflows, call routing logic, and contact centre applications through a mix of manual and automated testing.

Employment Type: 6-month contract (extension possible)
Location: Toronto, ON - Hybrid

What You'll Do:
  • Design, develop, and execute test strategies and test cases for IVR and contact centre applications.
  • Perform end-to-end testing of call flows, routing logic, and customer journeys within Amazon Connect.
  • Build and maintain automation frameworks for API, backend, and IVR testing.
  • Validate integrations between Amazon Connect and downstream systems (CRM, APIs, databases).
  • Conduct functional, regression, and integration testing across contact centre platforms.
  • Analyze call logs, system behavior, and test results to identify defects and root causes.
  • Collaborate with developers, product owners, and business stakeholders to ensure quality delivery.
  • Support release cycles, including test planning, execution, and defect tracking.


Requirements

  • 5+ years of experience in QA / Quality Engineering, with a focus on automation.
  • Strong experience in IVR / Contact Centre testing (e.g., Amazon Connect).
  • Hands-on experience with test automation tools (e.g., Selenium or similar).
  • Experience testing APIs and integrations (REST, JSON, Postman, etc.).
  • Solid understanding of call flows, routing logic, and IVR systems.
  • Exposure to AWS services (Lambda, CloudWatch, API Gateway).
  • Experience with performance or load testing for contact centre systems.
  • Knowledge of CI/CD pipelines and test automation integration.
  • Experience working in Agile / Scrum environments.
  • Financial Services or regulated industry experience.

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Requirements
- Design, develop, and execute test strategies and test cases for IVR and contact centre applications. - Perform end-to-end testing of call flows, routing logic, and customer journeys within Amazon Connect. - Build and maintain automation frameworks for API, backend, and IVR testing. - Validate integrations between Amazon Connect and downstream systems (CRM, APIs, databases). - Conduct functional, regression, and integration testing across contact centre platforms. - Analyze call logs, system behavior, and test results to identify defects and root causes. - Collaborate with developers, product owners, and business stakeholders to ensure quality delivery. - Support release cycles, including test planning, execution, and defect tracking.