Provider relations representative Jobs in Brampton, ON

Business Title: Senior Employee Relations Consultant

Level: P4

Position Summary

The Senior Employee Relations Consultant provides advanced Employee Relations subject matter expertise and consultation to McKesson Canada business leaders, HR partners, and employees. This role manages complex, high-risk, or escalated employee relations matters; conducts workplace investigations; supports performance management and corrective action strategies; and helps ensure ER practices are fair, consistent, legally compliant, and aligned to McKesson policy and values.

• Provides advanced consultation and guidance to people leaders, HR partners, and employees on complex employee relations matters, including performance management, workplace conduct, corrective action, accommodations-related employment issues, and policy interpretation.
• Leads complex, sensitive, or escalated workplace investigations, including intake, investigation planning, interviews, evidence review, findings, documentation, and recommended outcomes.
• Partners with business leaders, HR Business Partners, Legal, Compliance, and other stakeholders to assess risk, develop defensible resolution strategies, and support consistent decision-making across business units.
• Coaches and trains people leaders and
• HR partners on ER practices, investigation fundamentals, performance management, documentation expectations, and response strategies.
• Ensures ER actions and recommendations are aligned with McKesson policies, ER quality standards, applicable employment standards, and local or provincial requirements.
• Reviews ER documentation, case strategies, and consultation approaches to promote operational consistency, quality, and defensibility.
• Identifies trends, themes, and recurrent risks within supported populations and recommends process, policy, training, or leadership interventions to reduce risk and improve employee experience.
• Supports or manages complex litigation-sensitive matters, external claims, or agency/court-related files in partnership with internal and/or external legal counsel.
• Maintains awareness of relevant labor and employment law developments and shares practical implications with HR partners and business leaders.
• Customizes ER approaches for the Canadian context and culture while maintaining alignment with enterprise ER standards and McKesson’s values.
• Develops, deploys, or enhances ER tools, templates, process guidance, training resources, and KPIs for HR partners and people leaders.
• Supports change management and adoption of the HR operating model by helping leaders and HR partners understand ER processes, decision standards, and escalation pathways.

Minimum Job Qualifications (Knowledge, Skills, & Abilities)

Education/Training

• Relevant education, training, certification, or equivalent experience in Human Resources, Employee Relations, Industrial Relations, Business, Law, or a related discipline preferred.

Business Experience

• Minimum six (6) years of progressive Human Resources and/or Employee Relations experience required; prior HR Business Partner experience is an asset.
• Demonstrated experience managing complex employee relations matters and conducting workplace investigations.
• Experience operating in a matrixed corporate environment with local and enterprise stakeholders.
• Experience supporting Canadian employee populations and applying provincial employment standards preferred.

Critical Skills

• Advanced employee relations judgment, including the ability to assess risk, determine appropriate escalation, and recommend practical, defensible solutions.
• Strong investigation skills, including interviewing, fact analysis, documentation, findings, and outcome recommendations.
• Excellent written and verbal communication skills, with the ability to clearly explain complex or sensitive matters to leaders, employees, HR partners, and legal stakeholders.
• Strong customer orientation, influencing skills, decisiveness, conflict management, problem solving, and sound judgment.
• Ability to manage ambiguity, balance competing priorities, maintain composure, and operate effectively in a fast-paced environment.
• High degree of confidentiality, integrity, professionalism, and credibility with senior stakeholders.
• Ability to identify ER trends and translate insights into process, policy, training, or risk mitigation recommendations.
• French language capability preferred.

Working Conditions

Environment: Traditional office and remote office environment; large percentage of time performing computer-based work is required.

Travel: Up to 10% travel may be required.

Physical Requirements: General office demands.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please

Our Base Pay Range for this position

$99,100 - $132,100

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: .