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Last updated: 1 day ago

Senior Analyst, Operations Performance

Farber Debt SolutionsNorth York, Ontario, Canada
Full-time +1

Senior Analyst- Operations Performance, Client Management Centre.Farber is one of Canada’s oldest, largest and most respected debt solution providers.We help Canadians get out of debt and start reb...Show more

Corporate Controller

The Mason Group Incvaughan, ontario
Full-time

Our client is a growing Manufacturing company in Vaughan that is part of a very large European public company.They are looking for a \"top\" Finance person for the Canadian division that will effec...Show more

 • Promoted

Human Resources Business Partner (HRBP)

Huawei Technologies Canada Co., Ltd.Markham, ON, CA
Permanent

Huawei Canada has an immediate permanent opening for a Human Resources Business Partner (HRBP).As a strategic partner supporting all of Huawei Canada, the Human Resource Department plays a pivotal ...Show more

Director of Marketing

Wolters KluwerNorth York, CAN
Full-time

We are seeking a strategic and results-driven Director of Demand Generation, eCommerce & Business Development to lead a high-performing team of ~30 marketers and business development representative...Show more

Remote Sales

AO Globe LifeRichmond Hill, ON, CA
Remote
Full-time
Quick Apply

Remote Sales Supervisor – Fast-Track to Leadership!.Want a flexible career with unlimited growth ?.We’re looking for ambitious individuals to join our customer service leadership team (life insuran...Show more

Remote Sales Representative - High earnings potential 140k+

RogersWillowdale, Ontario
Remote
Full-time

Experience & Qualifications:.A minimum of 2 years of verifiable sales experience is required.Please note that general retail roles (e.Formal training in a recognized sales methodology (e.MEDDICC, S...Show more

 • Promoted

Operational Excellence Manager

MCASPHALT INDUSTRIES LTDScarborough, ON, CA, M1B 5R4
Full-time

The Operational Excellence Manager is accountable for delivering measurable improvements in productivity, quality, safety, cost, and sustainability across the organization.This role leads enterpris...Show more

Oracle DBA - RAC, Data Guard, AWS RDS, Redshift

Astra North Infoteck Inc.Scarborough, ON, ca
Full-time

Detailed Job Description: Experienced Oracle DBA to ensure the reliability, performance, and security of mission-critical Oracle databases, along with an AWS-focused DBA to manage and optimize Amaz...Show more

Manager, Sales & Business Development

Wolters KluwerNorth York, CAN
Full-time

As a Manager in our Sales/Business Development team, you will lead a dynamic group of entry-level sales professionals, guiding them towards achieving organizational goals.You will play a pivotal ro...Show more

Performance Coach (Personal Trainer)

Movati AthleticRichmond Hill, ON LEY, CAN
Full-time

Join the Personal Training team and help build a culture that delivers on the promise we make to our members – feel.We’re not looking for just average because we’re not your average club.That’s bec...Show more

Regional Sales Performance Manager

Associated MaterialsScarborough, ON, CA
Full-time

As the Sales Performance Manager for our Central region (Ontario & Manitoba), you’re ready to take our Sales team to the next level.You bring a wealth of knowledge and understand what it takes to b...Show more

Principal Staff Software Developer – AI/ML Performance Validation & Systems Testing

Advanced Micro Devices, IncMARKHAM, Ontario, Canada
Full-time

WHAT YOU DO AT AMD CHANGES EVERYTHING.At AMD, our mission is to build great products that accelerate next-generation computing experiences—from AI and data centers, to PCs, gaming and embedded syst...Show more

Registered Massage Therapist (RMT)

Axis Therapy & PerformanceMarkham, ON, CA
Part-time
Quick Apply

Exciting news – we're growing! This winter, Axis Therapy & Performance is opening a new location in Markham.New graduates are warmly welcomed to apply.As an RMT at Axis Therapy & Performance, you w...Show more

Studio Leader

Life Time>Vaughan, Ontario, Canada
Full-time

This individual is the business owner of 2-4 in-center businesses (Studio, Cycle, Yoga, and/or Signature Group Training) and manages the applicable teams of performers and coaches.This individual s...Show more

UAT Tester

BMO Financial GroupScarborough, ON
Temporary

BMO is an organization driven by a shared Purpose: Boldly Grow the Good in business and life.It calls on members of its team, to create lasting, positive change for its customers, its communities, ...Show more

Senior Manager, Internal Audit & ICFR - 12 month Contract

Vaco by HighspringRichmond Hill, Ontario, Canada
Permanent +1

Senior Manager, Internal Audit & ICFR Testing - 12 months.Lead IT and business control testing for an ICFR program and manage a team of up to five testers.Partner with IT, Finance, and business lea...Show more

 • Promoted

Senior Systems Testing/QA Specialist

Randstad CanadaNorth York, Ontario, CA
Temporary
Quick Apply

We are seeking a Senior Systems Testing/QA Specialist with over 8 years of experience to lead quality assurance efforts for large-scale enterprise systems.This role is focused on the strategic plan...Show more

Marketing Analytics & Insights Consultant

The Pursuit AgencyThornhill, ON, Canada
Full-time

Our client, a large multi channel product and service organization is looking for a Marketing Analytics & Insights professional to join their team.You will support data-driven campaign strategy and...Show more

Human Resources Business Partner (East GTA) - Retirement Living

302 Town Centre Blvd.Markham, ON
Full-time
Quick Apply

At Sienna, we empower our team members across Ontario, British Columbia, Saskatchewan and Alberta to help our residents live the life they desire and deserve.We aspire to cultivate an environment a...Show more

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Senior Analyst, Operations Performance

Senior Analyst, Operations Performance

Farber Debt SolutionsNorth York, Ontario, Canada
9 days ago
Job type
  • Full-time
  • Permanent
Job description
Position: Senior Analyst- Operations Performance, Client Management Centre
Location: Hybrid/North York
Industry: Financial Services
Employment Type: Permanent/Fulltime
Salary: $80,000- $90,000 + Bonus


Company Information

Farber is one of Canada’s oldest, largest and most respected debt solution providers. We help Canadians get out of debt and start rebuilding their lives again. Established in 1979, Farber has over 300 employees working across the country and has helped well over 200,000+ Canadians with their debt.
And now, we’re embarking on our next stage of transformation & significant growth. To do that, we are hiring experienced, enthusiastic, motivated, innovative, and client-centric team members to play critical roles in helping us reach our ambitious goals.
If this sounds exciting to you, come join us to better serve the growing number of Canadians who are in need of financial help



Position Summary

Reporting directly to the Vice President, Client Management Centre, the Senior Analyst, Operations Performance supports operational excellence through accurate data, meaningful performance insights, and consistent KPI reporting across the Client Management Centre (CMC).

The Client Management Centre serves as the firm’s back-office operations function, responsible for executing and supporting core processes that ensure efficient file progression, data integrity, and achievement of operational and financial outcomes.

This role works closely with both CMC leaders and the Data team to ensure operational reporting is accurate, actionable, and aligned to business needs. The Senior Analyst plays a key role in defining reporting requirements, validating outputs, analyzing performance, identifying trends and data issues, and supporting leaders in understanding performance drivers.
In practical terms, this role:
  • Translates operational needs into clear reporting and dashboard requirements
  • Partners with the Data team to support the development of dashboards and reporting
  • Validates data outputs to ensure accuracy and alignment with business logic
  • Analyzes operational data to identify trends, gaps, and variances
  • Supports root cause analysis of operational and performance challenges


Key Responsibilities

Reporting Requirements & Dashboard Enablement
  • Partner with CMC leaders to understand operational reporting needs and define clear requirements.
  • Translate business needs into structured specifications for the Data team.
  • Collaborate with the Data team to support the development and enhancement of dashboards and reports.
  • Validate reporting outputs to ensure accuracy, completeness, and alignment with defined KPIs.
Performance Analysis & Insights
  • Analyze operational performance to identify trends, variances, and potential areas of concern.
  • Investigate drivers of performance outcomes across timeliness, capacity, quality, and financial metrics.
  • Provide clear, structured insights to support decision-making by CMC leaders.
Data Integrity & Issue Investigation
  • Identify data inconsistencies, gaps, and anomalies in reporting and underlying systems.
  • Conduct root cause analysis to determine whether issues stem from process, system, or data entry factors.
  • Partner with the Data team and CMC stakeholders to support resolution and improve data accuracy.
Cross-Functional Support & Enablement
  • Act as a key liaison between CMC and the Data team to ensure shared understanding of requirements and priorities.
  • Support alignment on KPI definitions, data logic, and reporting outputs.
  • Enable CMC leaders to effectively interpret and use reporting in day-to-day performance management.

Qualifications
  • Bachelor’s degree in Business, Finance, Analytics, Operations, or related field.
  • 3–5 years of experience in business analysis, operations analytics, or performance reporting.
  • Experience building and maintaining dashboards (Power BI or similar).
  • Strong analytical and problem-solving skills with attention to detail.
  • Experience working with data teams and translating business requirements into reporting needs.
  • Ability to communicate insights clearly to both technical and non-technical stakeholders.
  • Experience in professional services, financial services, insolvency or a regulated environment is considered an asset.


Benefits and Perks

To ensure we attract and retain top talent, we offer competitive compensation and benefits which we continually review and update to meet the evolving needs of our people.
As a part of our team, you will receive:
  • Flexible work arrangements
  • Vacation and wellness days
  • Extended health and dental coverage as well as a virtual doctor plan
  • Employee Assistance Program and mental health resources
  • Company matching retirement savings plan
  • Financial support for professional development
  • Annual company events
  • Exclusive access to perks and discounts

Our Culture at Farber

At Farber, we’re in the business of helping people—and this ethos extends not only to our clients, but to our employees and partners. We are committed to taking action and to delivering an inclusive, diverse, and equitable workplace that our staff experience every day. This commitment also shapes our culture, which is one of a kind and unique. We are proud to have a dedicated culture committee who organize events, and consists of staff volunteers. They hand out awards for recognition and support the many holidays in our community to celebrate our inclusive and diverse workforce at Farber.
  • If you require any accommodations throughout the recruitment process—including alternate interview formats, accessible materials, or any other accommodations—we encourage you to contact us at careers@farbergroup.com.
We thank all candidates for submitting their resume, however, only those selected for an interview will be contacted.
Farber encourages applications from all qualified candidates who represent the diversity of Canada.