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L'ICQ (Institut canadien de Québec)Quebec, Capitale-Nationale, CA
2 days ago
Job type
Full-time
Job description
Overview
Languages
French
Education
Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
Work setting
Associations and non profit organizations
Library
Responsibilities
Open and distribute mail and other materials
Answer telephone and relay telephone calls and messages
Answer electronic enquiries
Compile data, statistics and other information
Respond to employee questions and complaints
Order office supplies and maintain inventory
Greet people and direct them to contacts or service areas
Conduct research
Perform data entry
Provide customer service
Perform basic bookkeeping tasks
Receive payments
Process credit cards, vouchers and other payments
Perform receptionist duties
Perform front desk duties
Perform general clerical duties
Order supplies and maintain inventory
Perform administrative tasks
Oversee the receiving, sorting, routing and delivery of mail
Organize mail by address and load into mail bag
Order materials and stock
Order office supplies
Office management
Maintain inventory of supplies
Balance and deposit cash
Arrange for shipping, receiving and storage
Photocopy and collate documents for distribution, mailing and filing
Greet customers
Organize and maintain inventory
Deliver messages, reports, requisitions and specimens between departments
Organize process of incoming and outgoing mail
Distribute mail to appropriate recipients or departments
Experience and specialization
Computer and technology knowledge
MS Excel
MS Outlook
MS PowerPoint
MS Windows
MS Word
Accounting software
MS Office
Adobe Acrobat Reader
Electronic mail
Additional information
Transportation / travel information
Public transportation is available
Work conditions and physical capabilities
Ability to work independently
Attention to detail
Personal suitability
Ability to multitask
Excellent oral communication
Excellent written communication
Judgement
Organized
Team player
Accurate
Client focus
Benefits
Health benefits
Dental plan
Disability benefits
Health care plan
Financial benefits
Group insurance benefits
Life insurance
Pension plan
Long term benefits
Long-term care insurance
Maternity and parental benefits
Other Benefits
Learning / training paid by employer
Paid time off (volunteering or personal days)
Subsidised public transportation
Parking available
Travel insurance
Wellness program
Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups :
Support for persons with disabilities
Provides physical accessibility accommodations (for example : ramps, elevators, etc.)
Provides awareness training to employees to create a welcoming work environment for persons with disabilities
Support for newcomers and refugees
Participates in a government or community program or initiative that supports newcomers and / or refugees
Support for mature workers
Applies hiring policies that discourage age discrimination
Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example : adjustable desks and chairs, accessible parking, etc.)
Offers resources to help mature workers plan their retirement (for example : financial planning, access to pension and benefits, lifestyle adjustments, etc.)
Supports for visible minorities
Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities