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Operations supervisor Jobs in Airdrie, AB
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Operations supervisor • airdrie ab
Operations Manager
XTL Transport, Logistics, DistributionBalzac, AB, CASr. Operations Manager
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AIRDRIE BOTTLE DEPOTAirdrie, AB, CA- New!
Supervisor
Savers / Value VillageAirdrie, AB, CAOperations Manager
XTL Transport, Logistics, DistributionBalzac, AB, CA- Full-time
- Quick Apply
Driving the Future of Transportation Our Role : The Operations Manager will play a key role in overseeing all aspects of daily operations.
This leadership position will support and guide our Planners, Operations Response Team Members, and Driver.
With a focus on collaboration and continuous improvement, the Operations Manager will help align the department with the company’s broader goals : driving profitable growth, delivering outstanding service, and embracing innovative transportation solutions.
- Hours : Monday – Friday 8 : 00am – 5 : 00pm What You'll Do Business Management & Analysis Develop and analyze KPIs to track cost efficiency, retention, productivity, and equipment utilization.
Drive continuous improvement through data-driven insights, innovation planning, and solution implementation.
Proactively identify operational issues and lead effective problem-solving initiatives.
Operational Organization Coordinate daily operations to align equipment and customer needs.
Lead daily planning and follow-up with cross-shift teams to ensure execution of action plans.
Optimize load prioritization, reduce empty miles, and support customer service strategies.
Participate in productivity meetings to address bottlenecks and improve efficiency.
Ensure proper planning of vacations and staff coverage for smooth operations.
Maintain compliance with customs and security programs (ACE, ACI, C-TPAT, PIP).
Approve external cartage and rail invoices.
Leadership & Team Development Communicate clear department goals and follow up on progress with all shifts.
Recruit, train, and coach staff to meet business objectives with excellence.
Conduct staff evaluations and implement cross-training and contingency plans.
Promote a culture of support, accountability, and continuous growth.
Labour Relations Build strong relationships with drivers and owner-operators to foster engagement and resolve concerns.
Participate in union meetings and conduct regular performance check-ins (30 / 60 / 90 / 365-day reviews).
Budget & Financial Insight Gain and apply knowledge in analyzing P&L reports and managing departmental budgets.
Policy & Compliance Lead by example in upholding company policies, procedures, and values across all operational levels.
Daily Operational Excellence Ensure the success of team members by providing guidance, support, and clear expectations.
Be available for emergency responses and customer concerns.
Drive improvements in routing, utilization, cost-efficiency, and driver satisfaction.
Monitor dispatch performance and workload distribution to maximize productivity.
Reduce reliance on third-party services through smarter planning and resource use.
Support equipment maintenance, satellite communication, and documentation accuracy.
Partner with Sales to enhance lane profitability and customer solutions.
Address staff and driver concerns proactively and constructively.
Support on-time performance targets and follow up on service delays.
Resolve customer issues promptly and ensure satisfaction.
Conduct staff reviews, corrective actions, and training as needed.
Step in during absences to maintain operational continuity.
Collaborate on growth strategies and operational planning with the VP of Operations.
Who you are : You are an insightful and agile individual who is aligned with promoting and demonstrating empathy in the workplace You are someone who has the ability to connect with people from different backgrounds and celebrate your team's wins You are a natural leader who thrives on knowing your work directly impacts the future of how we move You are adaptable and enjoy finding creative solutions to drive change Qualifications 5 or more years of relevant transportation experience with a strong track record of overseeing large-scale projects 5 or more years in a supervisory role of large teams Demonstrated success in managing teams and complex operations Experience with budgeting, resource allocation, and process improvement initiatives
Every application is considered equally, regardless of whether it is submitted by a woman, a man, a member of a visible minority, an Indigenous person, or an individual with a disability.
We welcome applications from all interested individuals.
The masculine form is used solely to simplify the text.
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