Operations specialist Jobs in Ottawa, ON

We believe in People, Process and Technology – fundamental pillars for success that we preach to our customers, and we live ourselves! The People part is where you come in because we believe our team members are the very best at what they do and are fundamental to our continued growth and customers’ success.

Provance is a place where you will have the opportunity to work to your full potential. It’s a place where you can be proud of the work that you do, where your colleagues will be proud of you and where what you do on a daily basis will have a direct impact on our growth.

We provide a flexible hybrid work culture.

So, what are you waiting for? We can’t wait to meet the next member of the Provance team.

About the role :

We are seeking an Finance & Operations Specialist located in Ottawa, Canada for bookkeeping, invoicing, operations, HR, and general administrative duties. This is a hands‑on independent contributor role for a proactive professional who can assess situations and act independently. The ideal candidate is resourceful, reliable, and excited to support a growing SaaS business by ensuring our administrative, financial, and operational functions are well‑managed every day. You will wear multiple hats – from managing finances to handling HR tasks – and will take initiative to improve processes and keep the office running smoothly.

Location : This role is in Ottawa requiring at a minimum 2‑3 days in the office each week. You must be a Canadian Citizen or Permanent Resident.

Key Responsibilities :

• Financial Administration & Bookkeeping : Manage day‑to‑day bookkeeping tasks, including recording transactions, reconciling bank statements, and maintaining accurate financial records. Handle accounts payable / receivable – issue invoices, track client payments, and ensure vendor bills are paid on time.
• Office Operations & Administration : Oversee all aspects of office operations to ensure a smooth and efficient work environment. Plan and execute special operational projects independently. Maintain and update office policies and procedures, suggesting improvements to streamline processes and ensure compliance.
• Human Resources Support : Serve as an on‑site HR coordinator for the team. Facilitate new hire onboarding and orientation (paperwork, office setup, introductions), and coordinate exit processes for departing employees. Administer basic HR functions such as maintaining employee records, coordinating company meetings, payroll and benefits administration, and tracking time off. Be a point of contact for staff regarding HR policies or office‑related questions, and work with leadership to promote a positive, inclusive office culture.

Qualifications :

Desired Skills and Qualities :

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