Support Engineer – DevOps Products.If you have excellent troubleshooting skills and enjoy working with development testing technologies, are detail oriented and self-motivated, they want you ...Show moreLast updated: 30+ days ago
Quality Engineer - Customer Support
Industrial Electric Mfg. (IEM)Surrey, Metro Vancouver Regional District, CA
Full-time
Founded more than 75 years ago in Fremont, California, IEM grew alongside Silicon Valley and today operates over 1.With $1B+ in annual sales and 10,000+ commissioned projects across technology, dat...Show moreLast updated: 10 days ago
Network Engineer
Rise PeopleBurnaby, Metro Vancouver Regional District, CA
Full-time
Reporting to the Network Team Lead, a Network Specialist is responsible for the implementation, day-to-day operation, and support of PRIMECorp’s network infrastructure.
The incumbent ensures reliabl...Show moreLast updated: 30+ days ago
RQ00681- Senior Telecom Network Engineer
Randstad CanadaBurnaby, British Columbia, CA
Temporary
Quick Apply
Ready to make a difference? Join our client as Senior Telecom Network Engineer! Your mission : ensure safety, quality, and timeliness, all while staying within budget.
Be the driving force behind our...Show moreLast updated: 30+ days ago
IT Helpdesk & Network Support Specialist
Fortinet, Inc.Burnaby, Metro Vancouver Regional District, CA
Full-time
A leading cybersecurity company is seeking an IT Specialist to ensure the secure operations of networks.You'll be responsible for providing technical assistance, resolving system issues, and mainta...Show moreLast updated: 19 days ago
Network Administrator
Robert HalfBurnaby, BC, CA
Full-time +1
Quick Apply
This is a great chance to apply your network administration skills to a high-profile, government-funded organization in Vancouver, BC.
This role will be focused on network administration for on-prem...Show moreLast updated: 30+ days ago
Network Technician
TechINT Solutions GroupCity of Langley, Metro Vancouver Regional District, CA
Full-time
TechINT Solutions Group (TechINT) is recognized for its knowledge and experience in providing innovative technology exploitation, operational intelligence, counter unmanned aerial systems and cyber...Show moreLast updated: 4 days ago
IT Network Administrator
SecuriguardBurnaby, BC, Canada
Full-time
Securiguard is expanding and now looking for a skilled and experienced IT Network Administrator to manage our computer systems and ensure the smooth day-to-day operation of our data communications ...Show moreLast updated: 6 days ago
Promoted
Senior Network Analyst
Kwantlen Polytechnic UniversitySurrey, British Columbia, Canada
Full-time
To provide technical direction and leadership for communication systems, data / voice / cable enhancements and maintenance and to provide leadership to the support staff responsible for supporting thes...Show moreLast updated: 30+ days ago
Network Analyst
AffinityBurnaby, Metro Vancouver Regional District, CA
Full-time
On behalf of our public sector client, Affinity is looking for a Network Analyst to work on projects to upgrade network equipment in acute hospital communication rooms within the Lower Mainland.Abi...Show moreLast updated: 11 days ago
IT Network Administrator
Securiguard ServicesBurnaby, Metro Vancouver Regional District, CA
Full-time
Securiguard is expanding and now looking for a skilled and experienced IT Network Administrator to manage our computer systems and ensure the smooth day-to-day operation of our data communications ...Show moreLast updated: 3 days ago
Desktop Support Engineer (Level 2)
Nsc GlobalBurnaby, Metro Vancouver Regional District, CA
Full-time
NSC Global is currently looking for a Desktop Support Engineer to join our growing company.NSC Global provides global network implementation and support solutions to world-class organizations deliv...Show moreLast updated: 1 day ago
network administrator
OMIKAN TECHNOLOGIES INC.Delta, BC, CA
Full-time +1
Education : College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.Experience : 1 year to less than 2 years.
Maintain, troubleshoot and administer the use of...Show moreLast updated: 6 days ago
Promoted
Supply Chain - Director, Supply Chain Network Support
AritziaNew Westminster K3L, BC, Canada
Full-time
The mission of the Network Support is to enable the seamless running of the day-to-day Supply Chain business.As a leader of the Network Support Department, you will lead and motivate the team respo...Show moreLast updated: 10 days ago
Low-Latency Systems Engineer : Kernel & Network Tuning
Whistler TradingSurrey, Metro Vancouver Regional District, CA
Full-time
A systematic trading firm in Surrey is seeking a Performance Systems Engineer to optimize low-latency network infrastructure.
The role involves working at the kernel level to enhance performance in ...Show moreLast updated: 30+ days ago
L2 / L3 Technical Support Engineer
New Charter Technologies, LlcPort Coquitlam, Metro Vancouver Regional District, CA
Full-time
L2 / L3 Technical Support Engineer page is loaded## L2 / L3 Technical Support Engineerlocations : ActiveCo BC - Port Coquitlamtime type : Full timeposted on : Posted 6 Days Agojob requisition id : ...Show moreLast updated: 30+ days ago
Computer Network Technician
OmnivirSurrey, Metro Vancouver Regional District, CA
Full-time
Computer Network Field Technician - Surrey BC FT.Omnivir is a small business in British Columbia.Our work environment includes : .
Computer Network Field Technician.Surrey, British Columbia, Canada.Om...Show moreLast updated: 30+ days ago
Network Analyst
City of New WestminsterNew Westminster, BC, CA
Full-time
As a central hub in the Metro Vancouver area, the City of New Westminster delivers a broad spectrum of urban services to over 92,000 residents.
New Westminster is rich in history with a viable and t...Show moreLast updated: 7 days ago
Computer Network Technician
Heroistic Software Consulting Group LtdSurrey, BC, Canada
Full-time
Conducting the tests and performing security and quality controls.Perform routine network start up and close down and maintain control records.
Provide problem solving services to network users.Inst...Show moreLast updated: 30+ days ago
Our Client is seeking a Support Engineer to join their team. If you have excellent troubleshooting skills and enjoy working with development testing technologies, are detail oriented and self-motivated, they want you on their team!
Our client is a leading provider of Development and Operational management solutions. They provide a wide variety of solutions such as testing, quality and security and DevOps tools.
Job Description :
Providing effective customer service to customers using in-depth knowledge of company products
Collaborate with other teams to meet and exceed customer service expectations
Troubleshoot installation and testing problems across multiple programming languages and build environments.
Help customers find product solutions.
Escalate issues to Support Manager based on the severity of the issue
Update user documentation.
Providing excellent customer service and product knowledge to maintain customer satisfaction.
Collecting customer feedback on features, bugs and other areas of importance and delivering this information to our product team
Required Skills :
Strong knowledge of development technologies including : .NET, ASP.NET, C#, VB.NET, Java, JavaScript, Ruby, Python
Strong development skills including; Test automation, Mobile and Web development testing methods
Knowledge of Operating Systems and App Support for : Windows, iOS, Linux, SQL, HTML5
Knowledge of Integrations such as : Jira, Jenkins, Teamcity, Selenium WebDriver
Stong knowledge of support process related to ticket tracking tools including any like Salesforce, Zendesk
Knowledge of and hands-on experience with remote troubleshooting technologies
Strong written, verbal and presentation skills
Strong problem solving and analytical skills
Strong ability to work independently and within a team
Ability to multi-task across multiple products within different technology platforms
English and German fluency both written and spoken, English required, English / German preferred
Ability to work an 8 hour shift within the business hours of CEST
Required Experience :
2 years development experience with an emphasis on application testing and scripting
2 years experience in a customer facing role with a SaaS software / application development company
1 year experience with technical documentation writing