Company:
102150880 Saskatchewan Ltd./DBA Mercedes-Benz Regina
Are you ready to be the trusted link between our customers and our technicians?
As an integral part of our service department, you’re not just writing orders, you’re a problem solver. You’ll work closely with customers, service technicians and the dispatcher to sell, schedule and coordinate service work, ensuring a seamless and exceptional experience from start to finish.
What You’ll Do (The Mission)
Your goal is to deliver an outstanding customer experience that builds long term loyalty.
Command Center: Prepare accurate and detailed repair orders, including cost and time estimates and obtain customer authorization
Parts & Progress Oversight: Work with the parts department and monitor repair progress, updating customers and obtaining approval for any additional work
Operational Excellence: Ensure repair orders are accurate, updated and properly closed; maintain current pricing and documentation
Vehicle Care: Ensure customer vehicles are properly handled, secured and parked, with keys managed safely
Quality Focus: Maintain high standards to minimize repeat visits and maximize customer satisfaction
What You Bring to the Table
We’re looking for a results driven professional who thrives on connection and performance.
Personality: Energetic, professional and positive approach throughout the day
Communication: Strong listening skills with the ability to translate technical information into simple, clear language
Attention to Detail: Ability to prepare accurate repair orders and manage multiple priorities
Basic Skills: Solid math skills and ability to read and understand manuals, instructions and safety guidelines
Professionalism: Courteous attitude with a clean and organized work style and appearance
Team Collaboration: Ability to work effectively with technicians, dispatch and parts departments
Requirements: Valid Driver’s License with an acceptable driving record
Why You’ll Love It Here
You won’t just be an employee, you’ll be the bridge that keeps our customers confidently on the road. From vehicle walk arounds and test drives to delivering trusted advice, no two days are the same.
Ready to shift your career into high gear? Apply today!
At Capital Automotive Group, our vision is to be the most respected auto group in North America. In keeping with our mission, we strive to move customers’ lives forward with the best in automotive solutions, service and people. Through demonstrating our core values of respect, transparency, care, excellence, and innovation, we stand out from the rest and create a growth-driven organization.
Capital Automotive Group, founded in 1974, has expanded and continues to grow significantly. Our team consists of service technicians, product specialists and support staff from each location.