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It support Jobs in Trail, BC

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It support • trail bc

Last updated: 12 hours ago
Customer Support Analyst

Customer Support Analyst

N. Harris Computer Corporation - CADBritish Columbia, Canada
CA$40,000.00–CA$50,000.00 yearly
Remote
Full-time
The Support Analyst provides application support to customers involving answering complex questions, contributing to a knowledge base, and serving as a support liaison between the company and the c...Show moreLast updated: 30+ days ago
  • New!
Help Desk Support Agent

Help Desk Support Agent

eDynamic LearningBC, CA
Temporary
Quick Apply
Help Desk Support Agent Fixed Term Contract : May 1, 2025 – March 31, 2026 Location : Remote (Anywhere in Canada) Company Overview eDynamic Learning is celebrating 16 years of serving educators...Show moreLast updated: 12 hours ago
Procurement Manager (IT)(Bilingual)

Procurement Manager (IT)(Bilingual)

Farm Credit CanadaVarious FCC office s in British Columbia may be considered
CA$90,710.00–CA$122,726.00 yearly
Full-time
Salary Range (plus eligible to receive a performance based incentive, applicable to position) : .Experienced and highly organized Procurement Manager needed. Oversee the sourcing and procurement of t...Show moreLast updated: 14 days ago
Clerical / Administrative Support

Clerical / Administrative Support

CanMar RecruitmentVictoria Central British Columbia Provincial Government, British Columbia, Canada
CA$31.00 hourly
Healthcare, Health Tech, Government, Municipalities, Non-Profits, Legal, Public Accounting, Food and more.We are proactively building a data bank for opportunities in these fields.By applying, you ...Show moreLast updated: 30+ days ago
home support worker

home support worker

STRESS FREE HOME HEALTHBC, CA
CA$22.00–CA$26.00 hourly
Full-time
Hours : 20 to 80 hours bi-weekly.Education : Other trades certificate or diploma.Experience : Experience an asset.Work in employer's / client's home. Administer bedside and personal care.Assist clients w...Show moreLast updated: 30+ days ago
  • Promoted
IT Project Manager - (ServiceNow Implementations) - Local to Victoria

IT Project Manager - (ServiceNow Implementations) - Local to Victoria

Flexton Inc.British Columbia, Canada
Temporary
Title : IT Project Manager Service Management Transformation Program - SMTP.Location : Victoria BC – Hybrid - Once in a month. The Service Management Transformation Program (SMTP) is a multi-year tran...Show moreLast updated: 4 days ago
Retail Support Expert, Waneta Plaza

Retail Support Expert, Waneta Plaza

Best Buy ExpressTrail, BC, CA
CA$17.40–CA$20.40 hourly
Join us as we embark on this new journey, blending the best in tech retail with cutting-edge telecommunications services. At Best Buy Express we believe one of our most important assets is our peopl...Show moreLast updated: 15 days ago
Bilingual - Technical Support Representative 2

Bilingual - Technical Support Representative 2

DexcomRemote British Columbia
CA$19.85–CA$33.12 hourly
Remote
Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM).Dexcom began as a small company with a big dream : To forever change how diabetes is managed.To...Show moreLast updated: 30+ days ago
Student Support Teacher

Student Support Teacher

York Region District School BoardBritish Columbia, Canada
CA$128,579.00 yearly
Full-time
Qualified and Passionate Student Support Teacher (Middle School – Grades 4-6 / 7-9) Location : Takla Landing, British Columbia, Canada Start Date : ASAP – We don’t want you to waste a breath if you are...Show moreLast updated: 30+ days ago
home support worker

home support worker

MCB Household ServicesBC, CA
CA$24.00 hourly
Permanent
Hours : 30 to 40 hours per week.Education : Secondary (high) school graduation certificate.Experience : 1 to less than 7 months. Optional accommodation available at no charge on a live-in basis.Note : T...Show moreLast updated: 30+ days ago
Technical Customer Support Specialist

Technical Customer Support Specialist

TeleperformanceRemote, BC, CA
CA$17.50 hourly
Remote
We are looking for talented customer service specialists, passionate about customers to join our team.We are currently hiring for this remote work from home opportunity for province of Alberta AB, ...Show moreLast updated: 30+ days ago
Work@Home Technical Support Associate

Work@Home Technical Support Associate

HGSBritish Columbia
CA$17.00 hourly
Your Impact : As a Technical Support Associate, you’ll have the ability to work in a collaborative and engaging environment with one goal, making a positive impact on people’s day! We’ll train you t...Show moreLast updated: 30+ days ago
Administrative Support Manager

Administrative Support Manager

The Great Commission FoundationBritish Columbia, CA
CA$50.00–CA$55.00 hourly
Permanent
Position DescriptionJob Title : Administrative Support ManagerLocation : Abbotsford, BC or St.Catharines, ONReports to : Director of SupportSalary : $50, - $55,Position : F / T Permanent – 40 hrs / weekAbou...Show moreLast updated: 30+ days ago
RN Supervisor, Home Support

RN Supervisor, Home Support

Island HealthDuncan Norcross & Drinkwater Road Duncan, BC, CA
CA$49.20–CA$67.08 hourly
Education, Training And Experience.Graduation from a recognized nursing program, plus three (3) years recent related experience, including two (2) years supervisory experience and one (1) year rele...Show moreLast updated: 30+ days ago
IT & AV Support - on site - Vancouver, BC

IT & AV Support - on site - Vancouver, BC

1102 CSC CanadaANY CITY,BC,CAN
CA$30.00 hourly
Full-time
Minimum 2+ years proven experience supporting advanced AV technologies along with AV infrastructure, livestream, recording, and broadcasting solutions. Minimum 2+ years proven experience providing I...Show moreLast updated: 30+ days ago
  • Promoted
IT Project Manager

IT Project Manager

Phase ConsultingBritish Columbia, Canada
Full-time
Our Transportation Sector client has multiple major projects to deliver over the next 5 years and beyond, which will provide significant value to the region. These projects focus on expanding and im...Show moreLast updated: 4 days ago
Customer Support Representative

Customer Support Representative

OSCAR ProBC - Remote, BC, CA
Remote
Full-time
Quick Apply
Who we are OSCAR Pro, a leading Electronic Medical Records (EMR) platform in Canada, is part of the WELL Health Technologies family. Initially developed by McMaster University’s Department of ...Show moreLast updated: 30+ days ago
autism support worker

autism support worker

Gulf Islands Families Together SocietyBC, CA
CA$23.85–CA$28.85 hourly
Permanent
Education : No degree, certificate or diploma.Experience : 7 months to less than 1 year.Programs dealing with Autism Spectrum Disorder. Work in employer's / client's home.Assist clients with bathing and...Show moreLast updated: 8 days ago
Mental Health Crisis Support Worker - PACT

Mental Health Crisis Support Worker - PACT

Prince George Native Friendship CenterBritish Columbia, BC, CAN
CA$32.00–CA$34.00 hourly
Full-time
Quick Apply
The Prince George Native Friendship Centre (PGNFC) delivers programs and services through a lens of reconciliation, as we have been doing since the inception of the PGNFC for the past 50+ years.A k...Show moreLast updated: 14 days ago
Global Sales Support Administrator

Global Sales Support Administrator

EightSix NetworkBC
CA$52.50 hourly
GLOBAL SALES SUPPORT ADMINISTRATOR (GSSA).REPORTING TO : MANAGER, GLOBAL SALES SUPPORT.Working in a team environment, the Global Sales Support Administrator (GSSA) assists with customer interaction,...Show moreLast updated: 30+ days ago
Customer Support Analyst

Customer Support Analyst

N. Harris Computer Corporation - CADBritish Columbia, Canada
30+ days ago
Salary
CA$40,000.00–CA$50,000.00 yearly
Job type
  • Full-time
  • Remote
Job description

Customer Support Analyst

CityView - Remote

The Support Analyst provides application support to customers involving answering complex questions, contributing to a knowledge base, and serving as a support liaison between the company and the customer support.

The starting base salary for this role is budgeted between $40,000-50,000 / year based on experience.

Responsibilities :

  • Handles the escalated support calls or tickets; may work directly with customers to provide services and help resolve computing problems.
  • Manages bug fixes and software enhancements.
  • Uses discretion to effect timely solution of problems in order to ensure customer satisfaction, eliminate downtime and prevent cost overruns.
  • Recognizes issue with code, but escalates to development.
  • Provides technical leadership and training for lower level support specialists.
  • Receives requests for computer technical assistance and problem resolution from company employees.
  • Collects detailed information to categorize request in order to determine method of resolution, and create processes and guides.
  • Exercises sound professional judgment in analysis of problem in order to : (1) attempt hardware / software solution by phone, or (2) decide proper level of maintenance required to solve problem.
  • Directs the activities of lower level technical support analysts to contribute to the overall performance of the help desk operation including internal training and mentoring.
  • Other duties as assigned.

Qualifications :

  • At least three years of prior support experience
  • Proficiency with Microsoft Office products
  • Ability to handle customer inquiries, requests, and complaints in an efficient, effective, and professional manner
  • Excellent troubleshooting and analytical problem-solving skills
  • Excellent oral and written communication skills
  • Highly developed organizational skills and time management ability
  • Ability to work independently on assigned projects, as well as in a team atmosphere
  • Highly motivated, flexible, adaptable nature
  • Able to deal with different personality styles
  • Ability to learn quickly in a fast-paced, challenging, and ever-changing environment
  • Excellent computer skills, knowledge of computer hardware and commonly used office software such as Microsoft Office Suite
  • Prior bookkeeping or accounting experience is a plus
  • Patient, enthusiastic, customer focused attitude.
  • Ability to multitask