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We are seeking a reliable and proactive IT contractor to support our company’s IT operations on an as-needed basis. This role is crucial for maintaining our technology infrastructure, assisting our Toronto-based team, and ensuring smooth management of IT assets. The ideal candidate will be highly organized, technically adept, and able to work independently with minimal supervision.
Location : On-site in our Toronto office
Hours : Flexible, as needed (approx. 5 hours per month; hours may vary week to week)
Compensation : Hourly rate (contractor to invoice for hours worked)
Key Responsibilities
Device Management & Asset Tracking : Maintain an accurate physical inventory of IT equipment (laptops, TVs, mobile devices), including tracking, labeling, and decommissioning.
Procurement & Deployment : Order and configure new hardware / software per company guidelines; ensure asset tagging prior to distribution.
End-of-Life Device Management : Manage secure disposal or resale of decommissioned devices, including data wiping and updating inventory.
Device Support : Provide on-site assistance for employee hardware / software issues and escalating when necessary.
Network & Connectivity Support : Troubleshoot basic internet, network, and printer issues; escalating complex problems to senior IT staff or third-party vendors.
Inventory Oversight : Conduct regular audits to confirm all assets are accounted for and functional.
Inquiry Escalation : Redirect general IT-related inquiries to the People & Culture team in line with internal protocol.
Qualifications & Skills
Demonstrated experience in IT support, asset management, or a similar role.
Familiarity with IT hardware and software, including laptops (Mac / Windows), mobile devices, and office equipment.
Experience using asset tracking or inventory systems.
Strong troubleshooting and problem-solving abilities.
Clear communication and interpersonal skills.
Self-motivated with the ability to manage time and tasks independently.
Contractor Terms
This is a contractor position and not an employee role.
The contractor will invoice monthly for hours worked at the agreed-upon hourly rate.
No employment benefits (e.g., health insurance, paid time off, pension contributions) are provided.
Engagement is flexible and as needed, with hours determined by operational requirements.