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Last updated: 14 days ago

IT Helpdesk Technician II OR I (Permanent, Full-Time)

City of KamloopsKamloops, CA
CA$40,247.00–CA$46,931.00 yearly
Full-time +1

Are you passionate about solving technical problems and providing excellent customer service? If so, the City of Kamloops has an exciting opportunity to join our IT team as an IT Helpdesk Technicia... Show more

Merchandising Rep (SAXX Underwear)

THIRDCHANNELKamloops, BC
CA$25.00 hourly
Full-time

Do you have Apparel Visual Merchandising experience and a few hours a month you would like to turn into supplemental income?.If so, this could be a great opportunity for you!.Create and commit to a... Show more

PSYC 4281: Psychology Capstone — Content Expert/Curriculum Developer

Thompson Rivers UniversityKamloops, BC, Canada
Full-time

Brief description of the project:.Thompson Rivers University, Open Learning (TRU-OL) is looking for a qualified.PSYC 4281: Psychology Capstone.Students integrate and apply the knowledge and skills ... Show more

Digital Innovation Developer

Dawson GroupKamloops, BC
Remote
Full-time +1

As a Dawson Group technical resource, this role will primarily support and partner with.Dawson Group company, acting as the embedded developer for the RightMetric business.As time progresses, the r... Show more

Secwépemc Curriculum Developer, Indigenization and Decolonization

Thompson Rivers UniversityKamloops, BC, CA
Permanent

The Learning Design and Innovations Department at Thompson Rivers University (TRU).Secwépemc Curriculum Developer, Indigenization and Decolonization, reporting to the departmental chair and the Dir... Show more

Work-at-Home Data Analyst

FocusGroupPanelKamloops, British Columbia, Canada
Remote
Full-time +1

Remote Work From Home Data Entry Clerk for Entry Level Position.Work at home position for job seekers from virtually any work background who are interested in part-time, side gigs, micro jobs, work... Show more

Sr. Application Developer (Ingenium/COBOL)

BMOKamloops, BC, CAN
CA$75,900.00 yearly
Full-time +1

Recognizes that a developer's success lies in the understanding of core processes of the business unit and its requirements, also aligning with the architecture patterns and technology strategy.Dri... Show more

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IT Helpdesk Technician II OR I (Permanent, Full-Time)

IT Helpdesk Technician II OR I (Permanent, Full-Time)

City of KamloopsKamloops, CA
30+ days ago
Salary
CA$40,247.00–CA$46,931.00 yearly
Job type
  • Full-time
  • Permanent
Job description

Position Overview

Are you passionate about solving technical problems and providing excellent customer service? If so, the City of Kamloops has an exciting opportunity to join our IT team as an IT Helpdesk Technician. As an IT Helpdesk Technician, you will be responsible for troubleshooting and resolving various IT issues for our internal and external clients. Responsibilities also include providing support for hardware, software, network, and security systems. This position requires a strong technical background, excellent communication skills, and a customer-oriented attitude. Our IT Helpdesk Technicians will work independently and as part of a team in a fast-paced environment. If this sounds like a career that interests you, apply today!

Please note, our preference will be to hire an IT Helpdesk Technician II, however, if there are no qualified applicants, we may hire an IT Helpdesk Technician I. Please see the attached job descriptions and qualifications below for more information on both positions.

The successful candidate for an IT Helpdesk Technician II ($46.931/hour) must have the following qualifications:

  1. Completion of a post-secondary diploma from a recognized institute of technology in information systems.
  2. Completion of Microsoft Fundamentals level certification in Microsoft 365 or equivalent (expired certifications accepted).
  3. Completion of Microsoft Associate level certification in Microsoft 365 Security or Identity Access Administration or equivalent (expired certifications accepted).
  4. Completion of Microsoft Associate level certification in Microsoft 365 Messaging Administration or equivalent (expired certifications accepted).
  5. Valid BC Driver’s licence - Class 5.
  6. Minimum three years’ working experience managing Windows and iOS endpoints, IP LAN and Wi-Fi Communication, DNS and DHCP Communication, Active Directory, Audio/Video Equipment, Printing and POS equipment, with two years’ working experience managing Office 365, Exchange Online, Intune, Group Policy, Windows Server in an end user support role.
  7. Must be able to obtain and maintain an RCMP enhanced security clearance. If you are unable to maintain an RCMP enhanced security clearance, your employment with the City will be Terminated.


The successful candidate for an IT Helpdesk Technician I ($40.247/hour) must have the following qualifications:

  1. Completion of a post-secondary diploma from a recognized institute of technology in information systems.
  2. Minimum two years’ working experience managing Windows and iPhone Operating System (iOS) endpoints, Internet Protocol (IP) Local Area Network (LAN) and Wi-Fi Communication, Domain Name System (DNS) and Dynamic Host Configuration Protocol (DHCP) Communication, Active Directory, audio/video equipment, printing, and POS equipment with one year of experience managing Office 365, Exchange Online, Intune, Group Policy, and Windows Server in an end user support role.
  3. Ability to obtain and maintain an RCMP enhanced security clearance. If you are unable to obtain or maintain an RCMP enhanced security clearance, your employment with the City will be terminated.
  4. Valid BC Driver’s licence - Class 5.

For new hires, and for those working in designated positions of trust, including those working directly with vulnerable persons, no formal offer of employment will be made until an applicant completes a police information check. A comprehensive benefits package is included with this position. This is a CUPE local 900 position.

To be considered for an RCMP Enhanced Security Clearance, applicants must be a Canadian citizen or have Permanent Resident status in Canada. Note individuals with Permanent Resident status must have resided (physically present) in Canada for three (3) out of the last five (5) years as a permanent resident.

Hours & Days of WorkMonday - Friday7 hours between 7:00 AM and 5:00 PMHours per Week35Hourly Rate$40.247 OR $46.931

Please note if you need assistance or have individual needs or requirements throughout the application process, contact the Human Resources Department by email at hr@kamloops.ca or in person at 6-510 Lorne Street so we can better support you.

External job postings are open to everyone. We are an equal opportunity employer and thank all applicants for their interest. Please be sure to review the application requirements for each job you apply. Only those selected to participate in the recruitment process will be contacted.
Applications are accepted online at kamloops.ca/careers.