Implementation project manager • saint constant qc
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Job Description
This is a replacement of the consultant currently assigned to the CRM project: needs have evolved and the client is now looking for a different profile. The role is to support and secure delivery, not to overhaul the project: the person understands the given direction and executes it. The profile must work on two levels at once, diving into content (validating information, following up, reworking deliverables) and synthesizing complex issues for managers and senior management. Large-scale CRM implementation experience is central, with Salesforce preferred but not exclusive. The persona places as much weight on behaviours as on experience: openness to feedback, flexibility through iterations, anticipating risks rather than observing them.
Target candidate: a senior project manager who has led at least one multi-team CRM implementation with integrations, ideally on Salesforce, and whose resume shows direct contribution to detailed deliverables. The person also shows documented interactions with decision-makers (steering committees, senior management) and works in continuity with an existing direction rather than questioning it.
Key Requirements:
DESIRED
Profiles to Exclude:
