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Last updated: 1 day ago

Service Coordinator (Sensible Heating)

Herencia PartnersBrampton, Ontario, Canada
Full-time
Quick Apply

We are a leading commercial HVAC (Heating, Ventilation, Air Conditioning) service and maintenance company based in West GTA.We are hiring a Service Coordinator to meet the growing needs of our busi... Show more

Building Maintenance Supervisor

PAOCBrampton Ontario Canada
Permanent

The Building Maintenance Supervisor is responsible for overseeing general preventive maintenance and corrective repair of building, systems, equipment, and grounds.The role will also complete a bro... Show more

Inside Sales Representative

Senior Flexonics CanadaBrampton, Ontario, Canada
Full-time

SENIOR FLEXONICS CANADA (flexonics.Group of companies reporting to Senior Plc.We are looking for a motivated Inside Sales Representative based in our Brampton Office for our Industrial sales team a... Show more

Instructor-PSW Clinical Program-Toronto

CIMT CollegeToronto, Ontario, Canada, M9V 5B5
Full-time
Quick Apply

CIMT College is registered as a Ontario Career College under the Ontario Career Colleges Act, 2005 and is a member of Career Colleges Ontario and National Association of Career Colleges.Since 1998,... Show more

Group Fitness Instructor - Yoga - Georgetown Sinclair and Guelph

GoodLife FitnessGeorgetown, Ontario
Part-time

When applying for this position, you must upload a copy all your certifications, including CPR.If you are selected to move forward, the next stage may include a live or virtual movement screen.Only... Show more

HVAC Technician

HRS Talent SolutionsBrampton, ON, Canada
Full-time +1
Quick Apply

We are currently hiring for an HVAC Technician position for individuals who are dependable, safety-conscious, and experienced in installing, maintaining, and repairing heating, ventilation, and air... Show more

Group Fitness Instructor

Crunch Fitness CanadaWoodbridge, ON, CA
Part-time

Come join us and become part of the greatest growth story to ever be told in the fitness industry.Crunch is a gym that believes in making serious fitness fun by fusing fitness and entertainment whi... Show more

Facilities Technician

businessIn-person
Full-time

HireArt is helping our client find a skilled and reliable Facilities Technician to support general facility upkeep, repairs, and preventative maintenance across multiple sites.In this role, you’ll ... Show more

HVAC Technician - Maintenance

Cat Mechanical IncBrampton, Ontario, Canada
Full-time
Quick Apply

We are hiring an HVAC Service maintenance person:.Developing and managing HVAC maintenance contracts for multi-residential and commercial buildings.Leading site assessments, system evaluations, and... Show more

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Service Coordinator (Sensible Heating)

Service Coordinator (Sensible Heating)

Herencia PartnersBrampton, Ontario, Canada
1 day ago
Job type
  • Full-time
  • Quick Apply
Job description
We are a leading commercial HVAC (Heating, Ventilation, Air Conditioning) service and maintenance company based in West GTA. We are hiring a Service Coordinator to meet the growing needs of our business.
This is an excellent opportunity for experienced individuals who enjoy working with clients to solve day-to-day problems and connecting with people (clients, technicians and other colleagues). Prior HVAC experience is a value-add but not required; if you're a fast learner with great customer service mentality, you will excel in this role.
Why work for Sensible Heating:
  • Stable work environment: We are a stable company with over 30 years of operating history. Our company was built on a strong foundation of honesty and integrity, which earned us the patronage of loyal customers over many years.
  • Great team culture: We deliberately hire for fit with our friendly work culture.
  • Respect and Trust: We value our employees and have built a culture of professional respect and trust, so everyone knows the next person always has their back.

Responsibilities:
  • Ensuring technicians are in the right place at the right time with the required tools and information to provide excellent service to clients.
  • Act as the face of the company when dealing with high-value clients, ensuring that all clients’ service needs are exceeded.
  • Collaborate with the Service Manager to plan, organize, direct, and supervise installation and service teams to maximize customer service and meet our service commitments.
  • Managing preventative maintenance schedules for clients and ensuring all scheduled PMs are completed.
  • Coordinate service planning and scheduling alongside the Preventive Maintenance (PM) contract schedule.
  • Ensure the supply of parts is sufficiently stocked and available in the warehouse and arranging payment to suppliers.
  • Placing orders for parts, tracking when parts are ready to pick-up and updating technicians and clients accordingly.
  • Billing out completed service calls, ensuring correct billings for time and material spent on the job, as well as collecting payment from clients.
  • Reviewing any service issues raised by clients and bringing these up with Service Manager for quick resolution.
  • Ensuring technicians book the right time to job and managing weekly payroll for the technicians.
  • Perform other job-related duties as assigned.

Qualifications:
  • Previous role in a customer service/ dispatch environment.
  • Heightened sense of self-awareness and emotional intelligence.
  • Strong verbal and written communication skills.
  • Experience with technology tools such as MS Office tools; Prior experience with service ERPs for service is an asset.