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Help desk manager Jobs in Markham, ON

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Help desk manager • markham on

Last updated: 2 days ago

Help Desk Analyst Intern

PET VALUMarkham, Ontario, Canada
Full-time +1

We're hiring for a Help Desk Analyst Intern, contract till December 2025.Pet Valu is growing at an incredible rate, and we're in need of a dynamic, independent problem-solver to join our Help Desk ...Show more

Bilingual Help Desk Analyst

PET VALU0001 – Markham Office, Canada, Canada
Full-time

The Bilingual Help Desk Analyst provides customer support, service and technical support through analysis and problem resolving to enable installation, maintenance, education, implementation and do...Show more

Claims Desk Specialist-3

Sécurité Nationale Compagnie d'Assurance3500 Steeles Avenue East Insurance, Markham, Ontario
Full-time

TD Insurance is part of TD Bank Financial Group, one of Canada’s largest financial institutions.TD Insurance helps protect clients from the ‘accidents of life’ with a wide range of products includi...Show more

Senior Recruitment Consultant - 360 Desk - Business Development

TalentSphereRichmond Hill, ON, Canada
Full-time +1

Senior Recruitment Consultant / Sales.Something Different than the norm….Six-figure earning potential - $100,000+.We are hiring in Calgary, Edmonton, Toronto, Vancouver and REMOTE locations across ...Show more

Portfolio Manager | Associate Portfolio Manager | Wealth Manager - SJF - Markham

ScotiabankMarkham, ON, CA
Full-time

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.Scotia Jarislowsky Fraser (SJF) is expanding and hiring across multiple roles supporting our To...Show more

Assistant Manager

ArdeneScarborough, Toronto, ON, Canada
Full-time

Want to be part of an amazing team? If you’re a vibrant and highly motivated leader with an interest in fashion retail – we want to hear from you.Store Manager to achieve sales objectives, improve ...Show more

Restaurant manager

Popeyes Louisiana KitchenScarborough, ON, Canada
Permanent

Secondary (high) school graduation certificate.Monitor revenues to determine labour cost.Plan and organize daily operations.Determine type of services to be offered and implement operational proced...Show more

Area Service Manager

Trane TechnologiesMarkham, Ontario, Canada
Full-time

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet ...Show more

 • Promoted

PetsHotel Manager

PetSmartRichmond Hill, Ontario, Canada
Full-time +1

PetSmart does Anything for Pets – JOIN OUR TEAM!.At PetSmart, Anything for Pets begins with our people.Every associate plays a vital role in creating meaningful experiences for pets and their famil...Show more

Manager Maintenance

VoilàVaughan, ON, CA
Full-time

Distribution Centre Management.Embark on a rewarding career with Sobeys Inc.Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.Voilà is a...Show more

Restaurant manager

Mary Brown's ChickenVaughan, ON, Canada
Permanent

Hours: 35 to 40 hours per week.Education: Secondary (high) school graduation certificate.Experience: 1 year to less than 2 years.Analyze budget to boost and maintain the restaurant's profits.Develo...Show more

Store Manager

ArdeneScarborough, Toronto, ON, Canada
Full-time

Want to be part of an amazing team? If you’re a vibrant and highly motivated leader with an interest in fashion retail – we want to hear from you.District Supervisor to oversee all store operations...Show more

Area Manager

A&W Food Services of CanadaRichmond Hill, ON, CA
Full-time

Be part of a mature, fun leadership team and excel your career with A&W!Disclaimer: this is not an active position, this is a job posting to collect our data base of possible candidates ,you may be...Show more

Environmental Manager

AeconNorth York, ON, CA
Full-time

Aecon Civil is a recognized leader in the market, backed by strong self‑perform capabilities and deep local expertise.We play a key role in building and enhancing infrastructure across Canada, the ...Show more

Office Manager

MT Drains & Plumbing LTDRichmond Hill, Ontario, Canada
Full-time
Quick Apply

We are a plumbing company and have been in the plumbing trade since 1991.MT Drains & Plumbing is well known for bringing together experienced individuals and reliable professionals.MT Drains & Plum...Show more

Audit Manager

Vaco by HighspringRichmond Hill, Ontario, Canada
Permanent

Our client is a leading global financial institution.They are looking for an Audit Manager to join their team!.Opportunity to join a high-performing team and work with one of the fastest growing fi...Show more

 • Promoted

Service Desk Analyst

BGISMarkham, ON, Canada
Full-time

Reporting directly to the Team Leader, the Service Desk Analyst provides first level support for all technical issues, for hardware, applications and infrastructure, experienced by BGIS users.Escal...Show more

Manager, restaurant

Kerala NookScarborough, ON, Canada
Permanent

Education: Secondary (high) school graduation certificate.Experience: 1 year to less than 2 years.Analyze budget to boost and maintain the restaurant's profits.Modify food preparation methods and m...Show more

Help Desk Lead

PET VALU0001 – Markham Office, Canada, Canada
Full-time

The Help Desk Team Lead is tasked with ensuring efficient operation of the Help Desk on a day to day basis.They will be the primary contact for issues and escalations when the Help Desk Manager is ...Show more

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Help Desk Analyst Intern

Help Desk Analyst Intern

PET VALUMarkham, Ontario, Canada
30+ days ago
Job type
  • Full-time
  • Temporary
Job description

Description

:

What is the role?

We're hiring for a Help Desk Analyst Intern, contract till December 2025.Pet Valu is growing at an incredible rate, and we're in need of a dynamic, independent problem-solver to join our Help Desk team! We're a laid-back, tight-knit team that have a thirst for providing the best service possible to our great clients, and you'll be working with these awesome retail clients to solve their challenges over the phone or by email.

What will you do?

  • Take calls from stores and Head Office users, trouble shooting, assisting or re-directing as necessary.
  • Logging calls received in the database and maintain problem reports.
  • Assist in POS procedure documentation.
  • Update relevant information in the help-desk database.
  • Follow up with relevant users for updates on problems passed on to them.
  • Participate in maintenance of POS Test Scripts and Test Sets.
  • Participate in testing of new releases of in-house developed software.
  • Troubleshooting and maintenance of PCs and POS hardware equipment.
  • Placing service calls with vendors and subsequent follow up to ensure satisfactory service.

What will you need to succeed?

Education and Experience

  • High School
  • Currently pursuing College diploma or bachelor's degree in technology or business-related field
  • Experience troubleshooting hardware and software along with junior network/ NOC experience is an asset
  • Retail experience, preferably with a Point-of-Sale system (POS) is an asset

Knowledge and Skills

  • Strong problem solving skills and aptitude is essential
  • "Go-getter" attitude - along with total commitment to customer satisfaction
  • Candidates must also have clear verbal, as well as concise written communication skills
  • Experience with MS Office and a Windows 7/10 environment is desirable
  • In addition to the foregoing, interested candidates must be computer literate and have general aptitude for learning new proprietary and commercial software programs
  • Full training on our systems will be provided

We are looking for someone who can roll with the punches and loves to immerse themselves in solving a diverse set of challenges - retail is never boring. If you think you'd be a great fit to join our team we'd love to hear from you!

#CORPHIRE