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Help desk manager Jobs in Markham, ON

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Help desk manager • markham on

Last updated: 3 days ago

Help Desk Analyst Intern

PET VALUMarkham, Ontario, Canada
Full-time +1

We're hiring for a Help Desk Analyst Intern, contract till December 2025.Pet Valu is growing at an incredible rate, and we're in need of a dynamic, independent problem-solver to join our Help Desk ... Show more

Audit Manager

Vaco by HighspringStouffville, ON, CA
Permanent

Our client is a leading global financial institution.They are looking for an Audit Manager to join their team!.Opportunity to join a high-performing team and work with one of the fastest growing fi... Show more

 • Promoted

Assistant Manager

Access StorageL002 - Scarborough
Full-time +1

No Management Experience Required.Our passion is people! Our culture of continuous improvement paves the way to support you in your success & career growth.We are an essential service with job secu... Show more

Bilingual Help Desk Analyst

PET VALU0001 – Markham Office, Canada, Canada
Full-time

The Bilingual Help Desk Analyst provides customer support, service and technical support through analysis and problem resolving to enable installation, maintenance, education, implementation and do... Show more

Claims Desk Specialist-3

Sécurité Nationale Compagnie d'Assurance3500 Steeles Avenue East Insurance, Markham, Ontario
Full-time

TD Insurance is part of TD Bank Financial Group, one of Canada’s largest financial institutions.TD Insurance helps protect clients from the ‘accidents of life’ with a wide range of products includi... Show more

Senior Recruitment Consultant - 360 Desk - Business Development

TalentSphereRichmond Hill, ON, Canada
Full-time +1

Senior Recruitment Consultant / Sales.Something Different than the norm….Six-figure earning potential - $100,000+.We are hiring in Calgary, Edmonton, Toronto, Vancouver and REMOTE locations ... Show more

Portfolio Manager | Associate Portfolio Manager | Wealth Manager - SJF - Markham

ScotiabankMarkham, ON, CA
Full-time

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.Scotia Jarislowsky Fraser (SJF) is expanding and hiring across multiple roles supporting our To... Show more

Assistant Manager

ArdeneScarborough, Toronto, ON, Canada
Full-time

Want to be part of an amazing team? If you’re a vibrant and highly motivated leader with an interest in fashion retail – we want to hear from you.Store Manager to achieve sales objectives, improve ... Show more

Account Manager

White CapON, Markham ON
Full-time

A position at White Cap isn’t your ordinary job.You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.The White Cap family is commi... Show more

Restaurant manager

ACHYUTAM GROUP INC. o/a Dum PukhtMarkham, ON, Canada
Full-time +1

Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year.Experience: 1 year to less than 2 years.Modify food preparation methods and m... Show more

Project Manager

Alert DrivingNorth York, Ontario, Canada
Full-time +1
Quick Apply

We are looking for a Project Coordinator to join our team.You should have a background in business skills, management, and analysis.You should be an excellent communicator and comfortable managing ... Show more

Manager, Quality

MCASPHALT INDUSTRIES LTDScarborough, ON, CA, M1B 5R4
Full-time +1

Status: Full-time Permanent Position.Expected Start Date: As soon as possible.Location: Head Office: 8800 Sheppard Avenue East, Scarborough, ON M1B 5R4.Reporting to: Director, Innovation & Product ... Show more

Restaurant manager

Mary Brown's ChickenVaughan, ON, Canada
Full-time +1

Hours: 35 to 40 hours per week.Education: Secondary (high) school graduation certificate.Experience: 1 year to less than 2 years.Analyze budget to boost and maintain the restaurant's profits.Develo... Show more

Service Desk Analyst

BGISMarkham, ON, Canada
Full-time

Reporting directly to the Team Leader, the Service Desk Analyst provides first level support for all technical issues, for hardware, applications and infrastructure, experienced by BGIS users.Escal... Show more

Operations Manager

KellyMarkham, Ontario, CA
Permanent +1

Operations Manager – Luxury Pre-Construction Communities.Salary range $100,000 - $110,00 per year, plus bonus.Our customer, an awarding winning real estate developer / home builder is seekin... Show more

Help Desk Lead

PET VALU0001 – Markham Office, Canada, Canada
Full-time

The Help Desk Team Lead is tasked with ensuring efficient operation of the Help Desk on a day to day basis.They will be the primary contact for issues and escalations when the Help Desk Manager is ... Show more

Parts Manager

Village NissanUnionville, Ontario
Full-time

Drive Autogroup currently has an opportunity available for an experienced Parts Manager.The Parts Manager is the leader of the Parts Team and their primary objective is to motivate, encourage, and ... Show more

Brand Manager

Recruiting In MotionVaughan, ON
Full-time

On-Site, 4 days on site and 1 day remote wfh (required).Our client is a privately held consumer products company operating in the beauty and personal care category, with a portfolio of established ... Show more

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Help Desk Analyst Intern

Help Desk Analyst Intern

PET VALUMarkham, Ontario, Canada
30+ days ago
Job type
  • Full-time
  • Temporary
Job description

Description

:

What is the role?

We're hiring for a Help Desk Analyst Intern, contract till December 2025.Pet Valu is growing at an incredible rate, and we're in need of a dynamic, independent problem-solver to join our Help Desk team! We're a laid-back, tight-knit team that have a thirst for providing the best service possible to our great clients, and you'll be working with these awesome retail clients to solve their challenges over the phone or by email.

What will you do?

  • Take calls from stores and Head Office users, trouble shooting, assisting or re-directing as necessary.
  • Logging calls received in the database and maintain problem reports.
  • Assist in POS procedure documentation.
  • Update relevant information in the help-desk database.
  • Follow up with relevant users for updates on problems passed on to them.
  • Participate in maintenance of POS Test Scripts and Test Sets.
  • Participate in testing of new releases of in-house developed software.
  • Troubleshooting and maintenance of PCs and POS hardware equipment.
  • Placing service calls with vendors and subsequent follow up to ensure satisfactory service.

What will you need to succeed?

Education and Experience

  • High School
  • Currently pursuing College diploma or bachelor's degree in technology or business-related field
  • Experience troubleshooting hardware and software along with junior network/ NOC experience is an asset
  • Retail experience, preferably with a Point-of-Sale system (POS) is an asset

Knowledge and Skills

  • Strong problem solving skills and aptitude is essential
  • "Go-getter" attitude - along with total commitment to customer satisfaction
  • Candidates must also have clear verbal, as well as concise written communication skills
  • Experience with MS Office and a Windows 7/10 environment is desirable
  • In addition to the foregoing, interested candidates must be computer literate and have general aptitude for learning new proprietary and commercial software programs
  • Full training on our systems will be provided

We are looking for someone who can roll with the punches and loves to immerse themselves in solving a diverse set of challenges - retail is never boring. If you think you'd be a great fit to join our team we'd love to hear from you!

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