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Help desk manager Jobs in Markham, ON

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Help desk manager • markham on

Last updated: 3 days ago

Help Desk Analyst Intern

PET VALUMarkham, Ontario, Canada
Full-time +1

We're hiring for a Help Desk Analyst Intern, contract till December 2025.Pet Valu is growing at an incredible rate, and we're in need of a dynamic, independent problem-solver to join our Help Desk ... Show more

Facility Manager

BGISScarborough, ON, Canada
Full-time

BGIS is a leading provider of customized facility management and real estate services.With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the servic... Show more

Operations Manager

Impact RecruitmentMarkham, Ontario, Canada
Permanent

We’re partnering with a fast-growing, digitally driven insurance brokerage looking to bring on a .Reporting directly to the President, this is a .Streamline processes and implement .Manage and ment... Show more

Bilingual Help Desk Analyst

PET VALU0001 – Markham Office, Canada, Canada
Full-time

The Bilingual Help Desk Analyst provides customer support, service and technical support through analysis and problem resolving to enable installation, maintenance, education, implementation and do... Show more

Claims Desk Specialist-3

Sécurité Nationale Compagnie d'Assurance3500 Steeles Avenue East Insurance, Markham, Ontario
Full-time

TD Insurance is part of TD Bank Financial Group, one of Canada’s largest financial institutions.TD Insurance helps protect clients from the ‘accidents of life’ with a wide range of products includi... Show more

Senior Recruitment Consultant - 360 Desk - Business Development

TalentSphereRichmond Hill, ON, Canada
Full-time +1

Senior Recruitment Consultant / Sales.Something Different than the norm….Six-figure earning potential - $100,000+.We are hiring in Calgary, Edmonton, Toronto, Vancouver and REMOTE locations ... Show more

Portfolio Manager | Associate Portfolio Manager | Wealth Manager - SJF - Markham

ScotiabankMarkham, ON, CA
Full-time

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.Scotia Jarislowsky Fraser (SJF) is expanding and hiring across multiple roles supporting our To... Show more

Area Service Manager

Trane TechnologiesMarkham, Ontario, Canada
Full-time

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet ... Show more

 • Promoted

Property Manager

JD Development GroupMarkham, ON, CA
Full-time
Quick Apply

Property Manager The Property Manager reports to the Director and is responsible for overseeing the administrative and maintenance operations of residential portfolios.What you will be doing: Manag... Show more

Manager, Quality

MCASPHALT INDUSTRIES LTDScarborough, ON, CA, M1B 5R4
Full-time +1

Status: Full-time Permanent Position.Expected Start Date: As soon as possible.Location: Head Office: 8800 Sheppard Avenue East, Scarborough, ON M1B 5R4.Reporting to: Director, Innovation & Product ... Show more

Sales Manager

Randstad CanadaRichmond Hill, Ontario, CA
Permanent
Quick Apply

We are seeking a Senior Sales Manager and industry veteran to lead a transformation from transactional "box-selling" to high-value, tailored IT solutions.In this role, you will not be tasked with a... Show more

Office Manager

MT Drains & Plumbing LTDRichmond Hill, Ontario, Canada
Full-time
Quick Apply

We are a plumbing company and have been in the plumbing trade since 1991.MT Drains & Plumbing is well known for bringing together experienced individuals and reliable professionals.MT Drains &a... Show more

Service Desk Analyst

BGISMarkham, ON, Canada
Full-time

Reporting directly to the Team Leader, the Service Desk Analyst provides first level support for all technical issues, for hardware, applications and infrastructure, experienced by BGIS users.Escal... Show more

Branch Manager

NedcoScarborough, ON, CA
Full-time

With branches across Canada, Nedco is pleased to offer one-stop shopping for a wide range of quality products such as communications, wire and cable, distribution, lighting, data, home integration ... Show more

Help Desk Lead

PET VALU0001 – Markham Office, Canada, Canada
Full-time

The Help Desk Team Lead is tasked with ensuring efficient operation of the Help Desk on a day to day basis.They will be the primary contact for issues and escalations when the Help Desk Manager is ... Show more

Audit Manager

Vaco by HighspringNorth York, Ontario, Canada
Permanent

Our client is a leading global financial institution.They are looking for an Audit Manager to join their team!.Opportunity to join a high-performing team and work with one of the fastest growing fi... Show more

 • Promoted

Manager of Tax

The Mason Group Incvaughan, ontario
Full-time

Principal duties of the Manager of Tax:.Our high profile publicly traded Real Estate company is hiring for a Tax Manager to join the corporate office team in Vaughan.We’re looking for a Tax Manager... Show more

 • Promoted

Area Manager

Scandinavian Building ServicesRichmond Hill, Ontario, Canada
Full-time

Scandinavian Building Services has been a Canadian leader in retail and commercial cleaning for the last 60 years.Starting as a small family owned and operated business in Edmonton Alberta in 1982 ... Show more

Parts Manager

Village NissanUnionville, Ontario
Full-time

Drive Autogroup currently has an opportunity available for an experienced Parts Manager.The Parts Manager is the leader of the Parts Team and their primary objective is to motivate, encourage, and ... Show more

People also ask
Help Desk Analyst Intern

Help Desk Analyst Intern

PET VALUMarkham, Ontario, Canada
30+ days ago
Job type
  • Full-time
  • Temporary
Job description

Description

:

What is the role?

We're hiring for a Help Desk Analyst Intern, contract till December 2025.Pet Valu is growing at an incredible rate, and we're in need of a dynamic, independent problem-solver to join our Help Desk team! We're a laid-back, tight-knit team that have a thirst for providing the best service possible to our great clients, and you'll be working with these awesome retail clients to solve their challenges over the phone or by email.

What will you do?

  • Take calls from stores and Head Office users, trouble shooting, assisting or re-directing as necessary.
  • Logging calls received in the database and maintain problem reports.
  • Assist in POS procedure documentation.
  • Update relevant information in the help-desk database.
  • Follow up with relevant users for updates on problems passed on to them.
  • Participate in maintenance of POS Test Scripts and Test Sets.
  • Participate in testing of new releases of in-house developed software.
  • Troubleshooting and maintenance of PCs and POS hardware equipment.
  • Placing service calls with vendors and subsequent follow up to ensure satisfactory service.

What will you need to succeed?

Education and Experience

  • High School
  • Currently pursuing College diploma or bachelor's degree in technology or business-related field
  • Experience troubleshooting hardware and software along with junior network/ NOC experience is an asset
  • Retail experience, preferably with a Point-of-Sale system (POS) is an asset

Knowledge and Skills

  • Strong problem solving skills and aptitude is essential
  • "Go-getter" attitude - along with total commitment to customer satisfaction
  • Candidates must also have clear verbal, as well as concise written communication skills
  • Experience with MS Office and a Windows 7/10 environment is desirable
  • In addition to the foregoing, interested candidates must be computer literate and have general aptitude for learning new proprietary and commercial software programs
  • Full training on our systems will be provided

We are looking for someone who can roll with the punches and loves to immerse themselves in solving a diverse set of challenges - retail is never boring. If you think you'd be a great fit to join our team we'd love to hear from you!

#CORPHIRE