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Actively participate in agile daily scrums, updating stories daily in JIRA / SNOW, documenting development progress and collaborating across platform teams
Conduct QA on Developer code. Ensure that all development adheres to SLF ServiceNow development standards
Support in the development of use cases and testing procedures, ensuring product functionality, debugging and testing is completed prior to production deployment
Build automated testing in ServiceNow ATF.
Maintain existing ATF framework and ensure that ATF scripts are kept current
Validate / Test API integrations
Collect and report quality metrics from test execution
Work with developers to design specific testing strategies for features being developed and automate them
Create comprehensive test plans; execute and automate them
Analyzes software and systems before customer use to ensure the product is defect-free. Validate functionality build by Developers and / or 3rd party vendors
Support and participate in customer requirement workshops, working with product owner / stakeholders to configure / develop requested items and tasks
Work with project teams to understand business / system requirements and solution designs and handle multiple priorities simultaneously
Develop applications (scoped and out of the box) working with ServiceNow Studio for NOW Mobile
Design, create and configure Notifications, UI Pages, UI Macros, Script Includes, Formatters, etc.
Design, create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting of each (including CMS / Service Portal)
Create and maintain system design and operations documentation
What do you need to succeed?
4 years experience in ServiceNow Development
Extensive understanding of the ways in which ServiceNow can be configured and customized and scripting within the tool
Extensive knowledge of building ATF scripts and maintaining the framework as changes take place within the modules, apps and forms.
Experience integrating ServiceNow with external systems through SOAP, REST and / or JSON web services
Experience with HTML5, JAVA, JavaScript, jQuery, CSS, Angular.js
Advanced experience with development in ServiceNow platform