Entry level it analyst Jobs in Brampton, ON
- Promoted
IT Level 2 Support Analyst
freelance.caWoodbridge North, Canada
Entry Level Management
Globe Life AO National - Meaghan MaherON, CA
analyst, information technology (IT)
B.M.S IT solutionsBrampton, ON, CA
Entry Level Sales Manager - Work From Home
AO Globe Life - Joshua SpenceON, CA- Promoted
Sales Representative Entry Level - Work From Home
Globe Life / AOBrampton, ON, Canada
Entry-Level Market Researcher (Remote)
FocusGroupPanelthe Thousand Islands, Ontario, Canada, Canada
Work From Home Entry Level Sales- Leads Provided
American Income Life AO - Nawras KananBrampton, ON, CA
Entry Level Management
AO Globe Life- Wendy MartinBrampton, ON, CA
Promotions Associate - Entry Level
Fine Sight SolutionsBrampton, ON, CA
Analyst, IT Infrastructure
Services de Gestion Quantum LtéeBrampton, Ontario, Canada
Entry Level Customer Service
Spade RecruitingOntario, Canada
Entry Level Marketing / Sales Specialist
JK Home ServicesBrampton, ON, CA- Promoted
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IT Infrastructure Analyst
Quantum Technology Recruiting Inc. (QTR)Brampton, ON, Canada
Entry Level Sales Manager
American Income Life : AO - Marshall FernandezON, CA
IT Analyst
BizLinkOntario, Canada , North America
Senior IT Security Analyst
Sleep CountryBrampton, ON, CA
Entry Level Sales Fully Remote (No Cold Calls)
AO Globe Life - Reagan TrainerBrampton, ON, CA
information technology (IT) business analyst
Enterprise AnalyticsGeorgetown, ON, CA- Promoted
Entry Level Marketing and Sales Representative
United West MississaugaBrampton, CA
Entry Level Customer Service - Work From Home
AO Globe Lifebrampton, ON, CAIT Level 2 Support Analyst
freelance.caWoodbridge North, Canada- Full-time
Company Overview : Our client is a leading Toronto-based IT services provider that delivers IT Infrastructure and Operations solutions for enterprise-scale companies across North America. We build on our 35-plus year history as a strategic partner, and apply our experience as in-house IT experts, to help our clients solve complex business and technology issues, so they can focus on what they do best. Job Summary Our client is looking for an IT Level 2 Support Analyst for a one-year contract (Hybrid) to join a fast-paced
Support team and be responsible for the resolution of various incidents on client desktops and associated applications.
Provide advanced troubleshooting and technical support for desktop, applications such as Outlook, SharePoint and other software-related issues escalated from Level 1 support.
Diagnose and resolve hardware and software issues for end-users, ensuring minimal downtime.
Collaborate closely with Level 1 support teams to guide them in resolving complex issues and to identify recurring problems.
Escalate unresolved issues to Level 3 support, working with specialized teams to find permanent solutions for complex technical challenges.
Maintain detailed documentation of support activities, issue resolution processes, and system configurations.
Leverage existing knowledge-based articles to expedite troubleshooting processes
Monitor system performance and identify areas for improvement, implementing necessary changes to enhance system reliability and user experience. Required skills and experience 3+ years of experience in IT support, with a focus on supporting desktop and end user applications
Knowledge of ServiceNow ticketing platform is a must with experience in using incident management modules.
Experience troubleshooting Electronic Faxing Products such as RightFax, SharePoint
Administration (2013 / 2019 / Online) & Microsoft Office applications
Strong knowledge of Windows operating systems, including configuration and
administration.
Experience with Active Directory, Office 365, and remote desktop support tools.
Excellent problem-solving skills and the ability to work under pressure.
Strong communication skills, with the ability to explain technical concepts to non-technical users.
Experience working in a fast-paced, multi-site environment with support capabilities.