Are you looking for a hybrid technical support position in a tight, supportive MSP team environment? SkySail Technologies is looking for a Level 2 IT Support Specialist who is eager to grow their t...Show moreLast updated: 18 days ago
Office Administration Assistant Work from Home
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Remote
Full-time +1
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Quick Apply
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Are you looking for a hybrid technical support position in a tight, supportive MSP team environment? SkySail Technologies is looking for a Level 2 IT Support Specialist who is eager to grow their technical skills while building strong client relationships. This is primarily an onsite role (80%) serving our professional services clients, with the remainder of the time spent on remote support and proactive maintenance.
We’ll Provide:
A competitive salary of $60k- $70k CDN
Health Spending Account
10 Wellness days a year, vacation time, paid holidays
Hybrid work opportunity
Opportunity to grow within the company
A great company culture on a small team of 3 employees
What you’ll do:
Deliver hands-on technical support at client sites across the Interior BC region
Perform proactive maintenance on client systems to prevent issues before they occur
Provide helpdesk support for day-to-day technology needs
Configure and deploy workstations, mobile devices, and peripherals
Manage user account administration in Microsoft 365 environments
Troubleshoot network connectivity and performance issues
Skills you’ll need:
2-4 years of IT support experience
Solid understanding of Windows 11 desktop support
Experience with Microsoft 365 (Exchange Online, SharePoint, Teams, Intune)