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Document processor Jobs in Cote-Saint-Luc, QC

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Document processor • cote saint luc qc

Last updated: 1 day ago

AI SUPPORT ANALYST – GENERATIVE AI, M365 & TECHNICAL SUPPORT

Astra North Infoteck Inc.Montreal, QC, ca
Quick Apply

AI SUPPORT ANALYST – GENERATIVE AI, M365 & TECHNICAL SUPPORT.AI Support Analyst to act as the front line for end-user AI, answering user questions across the firm's AI portfolio and capturing e... Show more

Payment Processing Manager

Centro.teamMontreal, QC, CA
Quick Apply

We’re looking for a Payment Processing Manager.As we continue scaling our marketplace and subscription products, we're looking for a Payment Processing Manager who will optimize payment performance... Show more

Senior Hardware/Firmware Engineer

Noze Inc.Montreal, Quebec, Canada
Full-timeFull-time

Disease detection through smell? That's right.With every breath, we release a health snapshot right into the air.This is the body's hidden language, and up until now, it's gone unnoticed.Inspired b... Show more

C# / C++ Developpeur (Real Time expert)

Nöord Technologies CorporationMontréal, QC, ca

At Nöord Technologies, we empower top-tier financial institutions with exceptional talent in banking and capital markets.For the needs of one of our prestigious clients, a major banking actor in Mo... Show more

Legal Professionals (Mid-Senior Level)

Hire Resolve.comMontreal, QC, CA
Full-timeFull-time
Quick Apply

Hire Resolve is assisting legal organizations in hiring experienced legal professionals.This is a multi-role hiring campaign intended to attract candidates from private practice and corporate envir... Show more

Construction Project Manager

Bedard RessourcesMontréal, Quebec, Montreal
CA$120,000.00–CA$140,000.00 yearlyCA$120,000.00–CA$140,000.00 yearly
PermanentPermanent

Plan schedules and quality control according to contractual agreements.Document the progress of every aspect of the project.Monitor timelines and scope of work.Resolve issues that may arise on the ... Show more

Technical Sales Engineer

HaysMontréal
Permanent, Full-timePermanent, Full-time

We are hiring a Technical Sales Engineer for a permanent position on behalf of a well-established organization in Montreal.You are the technical backbone of the sales cycle and will partner directl... Show more

Industriel designer - intermediate

Elephant PlayMontréal, QC, CA
PermanentPermanent

From the data sheet and drawings of the design department, make the design (3D) and drawings (2D) for the customer to manufacture and production staff.Prepare all necessary documents for subcontrac... Show more

Document Control Team Lead

AtkinsRéalisMontréal
Full-timeFull-time

At the heart of our engineering projects, the Document Control team ensures the control, organization, and flow of critical project information.Through its expertise, the team provides access to re... Show more

Data Scientist

Alltech Consulting ServicesMontreal Quebec, Canada
ContractorContractor

We are a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services.We advise, originate, manage and distr... Show more

Technical Publications Author

Top AcesDorval, QC, CA
Full-timeFull-time

Founded in 2000 by three former Royal Canadian Air Force (RCAF) CF-18 fighter pilots who identified an opportunity to improve military readiness training, Top Aces has since established itself as t... Show more

Project Coordinator

MammoetMontreal, Quebec, CA

Contract- February 1- November 20, 2027.Working in 64 Rang 7 Ouest, Saint-Damase, QC G0J 2J0.This site-based Project Coordinator position will provide day-to-day coordination and administrative sup... Show more

Fusion 360 Expert - Remote

YO AI LabsMontreal, QC, Canada
RemoteRemote
Full-timeFull-time
Quick Apply

We are looking for CAD Experts to provide technical expertise in computer-aided design and manufacturing workflows.You'll review and evaluate AI-generated CAD and manufacturing content and provide ... Show more

Document Specialist - Remote, Non-standard hours

Randstad CanadaMontréal, Quebec, CA
RemoteRemote
PermanentPermanent
Quick Apply

Are you looking for a new administrative challenge? Are you interested in a career in the legal sector, remote work, and working non-standard hours?.Are you looking to join a national organization... Show more

Senior PCB Design Engineer for Fastwater Staffing

HIKINEXMontreal, Quebec, Canada

As a Senior PCB Design Engineer, you will take on a leadership position within our hardware design group.Your key duties will revolve around crafting, executing, and validating mixed-signal (Digita... Show more

SAP Freshers Training & Project Implementation Program- Remote

Sapsol Technologies IncMontreal, QC, CA
RemoteRemote
Quick Apply

SAPSOL technologies Inc is looking for SAP consultants in the FICO, SD, MM, HCM, Success Factors, BIBO, PS, PP, ABAP, Hana Cloud, and BASIS to implement the project for SPIL (SAPSOL Product Innovat... Show more

Clinical Project Coordinator

AlimentivMontréal, Quebec, Canada, H1X 2V1
CA$42,000.00–CA$70,000.00 yearlyCA$42,000.00–CA$70,000.00 yearly

Provide administrative, clerical, implementation and/or processing support to the project teams and stakeholders.Assist with document/process/report development, testing, tracking, distribution, an... Show more

Senior Business Analysts to support on healthcare interoperability initiatives that enable the

S.i. SystemsMontreal
ContractorContractor

Senior Business Analysts to support on healthcare interoperability initiatives that enable the secure exchange of health information across systems, organizations, and care settings (-C).Remote CST... Show more

Financial Planning & Reporting Analyst

NearSourceMontréal, QC, Canada
CA$45.00–CA$50.00 hourlyCA$45.00–CA$50.00 hourly
Full-timeFull-time
Quick Apply

Job Title: Financial Planning & Reporting Analyst.Job Location: Hybrid (Montreal, QC).NearSource is seeking a Financial Planning & Reporting Analyst to support financial forecasting, budget... Show more

IT Analyst – Developer

Kativik Ilisarniliriniq (La commission scolaire du Nunavik)Montréal, QC, CA
Full-timeFull-time

Reporting to the Business Solutions and Development Coordinator, the incumbent is responsible for planning, developing, executing, and documenting quality assurance activities related to the School... Show more

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AI SUPPORT ANALYST – GENERATIVE AI, M365 & TECHNICAL SUPPORT

AI SUPPORT ANALYST – GENERATIVE AI, M365 & TECHNICAL SUPPORT

Astra North Infoteck Inc.Montreal, QC, ca
5 days ago
Job type
  • Quick Apply
Job description

Job Description

AI SUPPORT ANALYST – GENERATIVE AI, M365 & TECHNICAL SUPPORT

ROLE SUMMARY

We are seeking a Level 2.5 AI Support Analyst to act as the front line for end-user AI, answering user questions across the firm's AI portfolio and capturing every query in a structured way. You will resolve what you can, escalate what you cannot, and document each interaction so that the knowledge feeds a future AI support agent. Each analyst maintains broad coverage of the full portfolio while owning one product as point of contact.

KEY RESPONSIBILITIES

  • Answer all user questions across channels — helpdesk tickets, support channels, email, and direct queries — for the full AI portfolio.
  • Document every query and resolution in a consistent, structured format to build the knowledge base and feed the future AI support agent.
  • Resolve common and intermediate issues at first contact; escalate complex engineering issues to Level 3 with clear, complete context.
  • Assist Level 3 engineering and QA testers — reproduce issues, gather evidence, and validate fixes.
  • Own one AI product as point of contact (POC) while maintaining working knowledge of the full portfolio; provide cover for the partner location.
  • Maintain and improve self-help content, FAQs, and how-to guidance for end users.
  • Support a clean handover of open items between locations at shift change.

QUALIFICATIONS & EXPERIENCE

  • Good years of experience in a technical support, service desk, or application-support role in an enterprise environment.
  • Familiarity with M365 and a strong interest in AI products; ability to learn new AI tools quickly.
  • Experience using ticketing and knowledge tools (e.g., ServiceNow, Jira/Confluence).
  • Strong verbal and written communication skills, high comfort with end-user engagement, and ability to listen patiently.
  • Experience reading and writing technical documentation.
  • Experience mentoring teammates and colleagues, strong knowledge-sharing habits, and a history of team development.
  • For Montreal, bilingual English/French is an asset.

CORE SKILLS

  • Self-starter, self-directed, team player, with collaboration and handover across locations.
  • Strong communicator with customer-focused troubleshooting and triage across multiple channels.
  • Technical writing experience, disciplined and structured documentation, and query capture.
  • Mentorship and technical knowledge transfer both upstream and downstream.
  • Knowledge of ITIL and escalation, with complete context provided to Level 3 and QA.
  • Quick learner, keen to stay on top of the fast-moving AI environment and current on products and features.



Requirements
Salesforce