It consultant Jobs in Cote-Saint-Luc, QC

JOB DESCRIPTION

About the role

We're looking for an IT Technical Consultant to join our growing Technical team at Partner Solutions (PSI)!

What you'll do here :

Support our users (Employees, brokers and other IT teams) on both software and hardware components and act as a technical advisor.

Take tickets to solve users' technological problems related to the IT environment;

Provide support to our users for activities related to O, EndPoint and other Cloud services.

Track tickets in the ticketing tool with the various support teams and external suppliers;

Provide technical consulting services : analyze needs, work tools and reference sources.

Implement new processes and tools to ensure the integrity and smooth running of technological activities;

Actively participate in making processes more efficient and automating daily tasks in order to be more agile and robust in our updates on the various tools and services offered to our customers;

Write technical documentation and keep it up to date.

What you bring to the table :

DEC in Information Technology / Networking or any combination of equivalent training and experience.

Good knowledge of Microsoft Intune.

Very good knowledge of O.

Experience with Active Directory.

Good knowledge of Windows.

Comfortable working in a constantly evolving technological environment;

Available to work evenings and weekends (occasionally and when necessary) to update various environments and support projects.

On call.

Bilingual (French and English) : Need to interact on a regular basis with an English-speaking clientele and colleagues across the country.

No Canadian work experience required however must be eligible to work in Canada

LI-Hybrid

What we offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team :

A financial rewards program that recognizes your success

An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

An extensive flex pension and benefits package, with access to virtual healthcare

Flexible work arrangements

Possibility to purchase up to 5 extra days off per year

An annual wellness account that promotes an active and healthy lifestyle

Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

Inspiring leaders and colleagues who will lift you up and help you grow

A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.