Customer service Jobs in Devon, AB

The future you want is within reach. Let's build it together.

At PCL Tools Inc., part of the PCL Family of Companies (PCL), we don't just build projects -- we build opportunities, careers and communities. We are 100% employee-owned, every employee has a stake in our success, and that shared commitment drives how we work, grow and lead in the construction industry.

We're a team of builders who care deeply about what we create and who we build with. That includes you. We are not only shaping the future of construction, we are also committed to shaping the future of your career.

As a Yard Supervisor for PCL Tools Inc. in Nisku, Alberta (Ind. Mgmt.), you'll have the opportunity to be responsible for supervising, advising, coaching, training, and leading shipping activities with safety and efficiency.

Why Choose PCL?

Choose a career with rewards that matter. PCL's total rewards are designed to support your growth, well-being and future success -- because when you succeed, we all do. Our offerings could include:

• Employee ownership opportunities that build long-term value
• Annual discretionary performance bonuses
• RRSP, TFSA, Pension Contribution Options
• Flexible medical, dental and vision benefits
• Prescription drug coverage and virtual care services
• Life, AD&D and disability insurance
• Paid parental leave and family care support
• Health and lifestyle spending account options
• Mental health and wellness support, including Employee Assistance Programs
• Career growth pathways, leadership development and mentorship programs
• Access to world-class training through PCL's College of Construction and professional development courses
• Ongoing opportunities to learn new skills, explore different roles and grow your career across sectors and regions

Here's how a Yard Supervisor for PCL Tools Inc. within Edmonton Industrial Management contributes to our team:

Responsibilities

• Managing the full order lifecycle, including order intake, fulfillment, tracking, backorders, and issue resolution.
• Acting as the primary contact for project teams, vendors, and internal customers regarding tool and material requests.
• Coordinating inventory, procurement, and logistics to ensure timely and accurate order fulfillment.
• Communicating order status, delivery schedules, and inventory availability to stakeholders.
• Building strong customer relationships, resolving service issues, and driving continuous improvement through customer feedback.
• Leading safe warehouse operations in accordance with the Yard HSE Plan and PCL HSE Manual.
• Supervising equipment uses, inspections, maintenance, and material handling activities.
• Collaborating with team for inventory accuracy, asset tracking, tool control, and quarantine processes.
• Coordinating freight, shipping, receiving, and related documentation.
• Ensuring efficient storage, utilization, and movement of tools, equipment, and materials.
• Training and directing staff in shipping, receiving, handling, and asset management procedures.
• Managing workflows, schedules, and resources to meet customer and operational requirements.
• Establishing performance expectations and promoting a culture of safety, accountability, and service.
• Identifying opportunities to improve processes, reduce waste, and enhance customer service.

Qualifications

• High school diploma or equivalent.
• 2+ years of warehouse, logistics, supply chain, order management, or customer service experience.
• Indirect supervisory experience.
• Strong customer service, communication, and relationship-building skills.
• Knowledge of inventory management, construction tools, materials, and equipment.
• Ability to prioritize competing demands in a fast-paced environment.
• Forklift and material handling experience considered an asset.
• Proficiency with Microsoft Office and inventory/asset management systems.

Your Work Has Purpose Here

PCL projects are where life happens, where communities connect, careers begin, and progress is made. Regardless of the type of project, we are building something bigger: a future that's inclusive, resilient and full of opportunity.

At PCL Tools Inc., we are committed to creating a workplace where everyone belongs. We value the diverse experiences, identities and perspectives our employees bring. Employment decisions are based on merit, potential and the drive to make a difference, regardless of race, gender, age, ability or background.

We know everyone's needs are different, if you require accommodation during the application process, please contact careers@pcl.com and include the position and location of interest.

This recruitment process does not involve the use of artificial intelligence (AI) to screen, assess, or select applicants. All hiring decisions are made by human reviewers.

Company: PCL Tools Inc.

Primary Location: Nisku, Alberta (Ind. Mgmt.)

Job Title: Yard Supervisor

Requisition ID: 13652