Customer service Jobs in Coaticook, QC

Are you looking for a new challenge? A work environment where autonomy, openness and family spirit are at the heart of a stimulating daily life? We are looking for a production supervisor to join our team at Cabico Coaticook. Cabico is Canada's largest manufacturer of high-end custom cabinets, and we need people like you.

A pivotal role in a great team

The successful candidate will contribute to the company's success by assuming the following responsibilities:

• Promote and enforce occupational health and safety practices, and ensure the maintenance of a respectful work environment aligned with Cabico’s values and management philosophy.
• Act as a manager, coach, leader, and change agent, and serve as a credible partner for your team members in collaboration with the operations management team.
• Encourage teamwork and inspire employees to innovate through new ideas.
• Ensure adherence to our high standards of quality and production timelines (lead time), and support our commitment to operational excellence.
• Achieve productivity targets and follow the production plan for your department.
• Conduct floor walks to monitor the overall performance of your sector.
• Manage priorities in collaboration with support teams (customer service, planning, product engineering, quality assurance, continuous improvement, maintenance, etc.).
• Follow up on back orders and ensure exemplary customer service.
• Lead daily production follow-up meetings with a customer-focused perspective.
• Manage human resources and daily assignments within your department.
• Conduct audits within your department.
• Manage the WIP (Work in Progress) of your department with a global perspective.
• Participate in continuous improvement projects within your department.
• Perform any other tasks aimed at adding value to our operations.

On a day-to-day basis, she will work closely with colleagues who share the same goals of success

• Patrick, Operation Director, collaborative and efficient;
• And other motivated colleagues.

Strong skills. Shared values.

• To meet this challenge successfully, we're looking for a person driven by the values of respect, teamwork, commitment and pride, with the following qualifications :
• You have experience managing employees in a manufacturing environment (3 years).
• You are familiar with Office 365 and know how to use it.
• You have a college or university degree in management or a related field.
• You are rigorous in your expectations and follow-ups.
• You are a unifying leader who can mobilize your team.
• You act as a change agent.
• You are able to manage conflicts constructively.
• You are proficient in spoken and written English (an asset).
• You have strong prioritization skills.
• You are able to build and maintain constructive professional relationships with various internal and external stakeholders.

Truly advantageous conditions

• Modern, technological environment.
• RRSP program.
• Recognition of experience.
• Health, dental, vision, travel insurance, etc.
• Employee and family assistance program.
• A team spirit where everyone is important.

To be more precise

• Competitive salary
• Flexible working hours
• Casual dress code

Little extras that make all the difference

• A modern, user-friendly workplace
• Training room, changing room and showers on site
• A friendly atmosphere: BBQ, family open house, etc.

Daily life on a human scale

• A high degree of autonomy where your ideas, talent and initiative will be highly regarded.
• An open-minded attitude that respects your personal needs and expectations.
• A family spirit where everyone is important, everyone talks to everyone, and everyone helps everyone else, regardless of role or status.

About Cabico

Cabico is Canada's leading manufacturer of high-end custom cabinetry. Our team of 300 professionals and craftsmen, based in Coaticook, Quebec, combines high technology and traditional methods, expertise and business intelligence, to support a large network of some of the most prestigious kitchen retailers in North America. Our customized approach encompasses both the realization of complex projects and the spirit of partnership that frames our business vision.

Are you interested in this challenge?

Join us!

As an equal opportunity employer, all applicants will be considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.