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Job Posting : Communications Section Trainer Posting Type : Internal

Posting date : December 2 2025 Closing date : December 16 2025

We invite online applications from our currently serving Communications members for one (1) full-time Communicator Trainer position.

Level 9A : $72338 through to $96451 (2025 Salary Range). Salary is currently under review for this position.

PURPOSE OF POSITION

Under the direction of the Communications Section Manager this role is responsible for strengthening the capabilities of team members by designing delivering and evaluating training programs for both new and experienced Communicators.

The position ensures that all employees within the Communications area are informed and proficient in current procedures directives and best practices. The individual will be accountable for assessing training needs implementing effective learning solutions and maintaining up-to-date policies and procedures that align with legislative requirements.

Shall in the performance of duties respect and protect human dignity and maintain and uphold the human rights of all persons.

SUMMARY OF DUTIES AND RESPONSIBILITIES

• Design and maintain a comprehensive training program for both new and existing Communicators including lesson plans manuals training documents observation reports tools and performance benchmarks.
• Schedule and deliver training for new Communicators across all roles (Call Taker CPIC Dispatch).
• Coordinate and schedule training sessions for existing Communicators and deliver instruction as required.
• Oversee trainees during onboarding and evaluate progress and performance.
• Conduct skill assessments for new members and provide written evaluations to the Communications Manager.
• Deliver remedial training as needed to support performance improvement.
• Coordinate guest lecturers and specialized training sessions when required.
• Research and recommend external training opportunities through the Ontario Police College and other relevant organizations.
• Develop and maintain a reference library of videos audio files training materials and other resources for Communicators.
• Perform routine maintenance and troubleshoot minor technical issues with dispatch equipment computer systems telephones and radio systems.
• Be available to perform full Communicator duties including answering calls supporting officers and updating information in systems when required.
• Attend mandatory training sessions as directed.
• Perform additional duties as assigned.

NOTE : The duties listed are not set forth for the purpose of limiting the assignment of work. They are not to be construed as a complete list of the many duties to be performed under the position title or those to be performed temporarily outside an employees normal line of work.

Knowledge

Skills

Abilities

Interested applicants are invited to complete an Internal Position Application Form and submit it electronically no later than Tuesday December 16 2025 at 4 : 00 pm.

Please click on the link below to upload the application with your resume / cover.

( Apply to this Job )

Personal information submitted will be used only for the purposes of this competition in accordance with the Freedom of Information and Privacy Brantford Police Service invites and encourages applications from all qualified individuals including from groups that are traditionally under-represented in employment who may contribute to further diversification of our Service.

Key Skills

Advertising Sales,Building Materials,Communication,Configuration,Asic

Employment Type : Intern

Experience : years

Vacancy : 1