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Cloud • winnipeg mb

Last updated: 1 day ago

Genesys Platform Lead/SME to lead Genesys Cloud CX enhancement delivery and integrations across

s i systemsWinnipeg
Full-time

Our public sector client is seeking a.Genesys Platform Lead/SME to lead Genesys Cloud CX enhancement delivery and integrations across customer experience platforms.This role supports the evolution ... Show more

Développeur principal Salesforce

wawanesa insuranceWinnipeg, MB (Hybrid), CA
Full-time

Diriger la planification, la conception, le développement et les mises à l’essai de solutions Salesforce de bout en bout, en traduisant les exigences de l’entreprise en spécifications techniques.Dé... Show more

Senior IT Application Specialist, DevOps & AI Operations - SaaS Client

s i systemsWinnipeg
Permanent

Senior IT Application Specialist, DevOps & AI Operations - SaaS Client.Oakville, ON - Hybrid if local.Our client is seeking a Senior IT Application Specialist with a strong DevOps background to man... Show more

Client Service Specialist, ease Cloud Accounting Services

mnpWinnipeg, MB, Canadá
Full-time

Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams.Combine your passion with purpose and join a culture that is thriving in the face of change.Make an impac... Show more

SAP Business Technology Platform

sapsol technologiesWinnipeg, MB, CA
Full-time
Quick Apply

The Senior Integration Lead plays a central role in designing, implementing, and supporting integration solutions across the SAP S/4HANA landscape for the Government of Manitoba.The role ensures in... Show more

MSP Technician

msp hireWinnipeg, MB, CA
Full-time
Quick Apply

MSP Hire is looking to connect with talented IT professionals who want to grow their careers in the Managed Services Provider (MSP) space.Whether you’re early in your IT journey or an experie... Show more

Senior SAP BDC / Datasphere Developer to build custom data products using SAP Business Data Cloud

s i systemsWinnipeg
Full-time

Months (high likelihood of extension).Fully Remote, EST hours required (open to candidates anywhere in Canada).Beverage Distribution / Consumer Goods.Our client is a large national beverage distrib... Show more

IT System Administrator

nfi groupWinnipeg, MB, CA
Full-time
Quick Apply

New Flyer® (heavy-duty transit buses), MCI® (motor coaches), Alexander Dennis Limited (single and double-deck buses), Plaxton (motor coaches), ARBOC® (low-floor cutaway and medium-du... Show more

Our public sector health client is seeking a Senior Cyber Security Architect to lead security

s i systemsWinnipeg
Full-time

Our public sector health client is seeking a Senior Cyber Security Architect to lead security architecture strategy using Azure Cloud, VMware Cloud Foundation (VCF), and Microsoft Defender.Join a l... Show more

Intermediate QA Analyst (5+ years) to execute Salesforce Loyalty Cloud testing and automated

s i systemsWinnipeg
Temporary

Our consumer retail client is seeking a.Intermediate QA Analyst (5+ years) to execute Salesforce Loyalty Cloud testing and automated regression testing using Tricentis Testim/TTA and Tosca.Join a n... Show more

Senior Data Engineer

i qmetrixWinnipeg, MB, CA
CA$110,000.00 yearly
Full-time
Quick Apply

What We do: iQmetrix is a global provider of Interconnected Commerce software solutions for telecom retail.Interconnected Commerce is an AI-native telecom commerce platform that acts as a system of... Show more

IT Operations Coordinator

dixon group canadaWinnipeg, Canada, United States
CA$70,000.00–CA$85,000.00 yearly
Full-time

Salary: $70,000 - 85,000 per year.Demonstrate leadership across IT functions, including cybersecurity, risk management, and compliance.Deliver disciplined, timely IT service management and support,... Show more

Information Technologist - Onsite

randstad canadaWinnipeg, Manitoba, CA
Permanent +1
Quick Apply

Are you an IT support professional looking for a hands-on role where you can make an immediate impact? Our Winnipeg, MB client is seeking an Information Technologist for an initial 3-month contract... Show more

Oracle Cloud Application Developer (10+ years) to enhance and integrate Oracle Fusion Cloud ERP

s i systemsWinnipeg
Temporary

Our consumer business client is seeking a.Oracle Cloud Application Developer (10+ years) to enhance and integrate Oracle Fusion Cloud ERP applications using Oracle Integration Cloud, SQL, and PL/SQ... Show more

Senior Oracle CX Functional Consultant to support the implementation, configuration, and

s i systemsWinnipeg
Full-time

Our Government client is seeking an experienced Oracle CX Functional Consultant to support the implementation, configuration, and optimization of Oracle Sales & Service Fusion Cloud.The ideal candi... Show more

Cloud Platform Engineer to design and maintain IaC and CI/CD pipelines using Azure DevOps and Bicep

s i systemsWinnipeg
Full-time

Our technology consulting client is seeking a Cloud Platform Engineer (Azure, 10+ years) to design and maintain IaC and CI/CD pipelines using Azure DevOps and Bicep.Duration: 1 month (June 29, to J... Show more

Principal Software Developer (Forma Data, File+)

autodeskWinnipeg, Manitoba, Canada
CA$131,000.00–CA$191,400.00 yearly
Remote
Full-time

Are you a seasoned software developer who is passionate about building and scaling cloud services for world-class design and construction solutions? Do you have the skills and experience to design ... Show more

Marketing Automation Specialist

digitalWinnipeg, MB, CA
Remote
Part-time
Quick Apply

We are looking for an experienced .Marketing Automation Specialist (Braze).Salesforce Marketing Cloud (SFMC) to Braze.This is a strategic and technical consulting engagement for someone who ha... Show more

Senior Full Stack Developer to design and build a cloud-native Supplier Portal for a national

s i systemsWinnipeg
Full-time

Months (high likelihood of extension).Fully Remote, EST hours required (open to candidates anywhere in Canada).Beverage Distribution / Consumer Goods.Our client is a large national beverage distrib... Show more

Senior Active Directory / GCP Infrastructure Specialist to support Aviation client in a complex,

s i systemsWinnipeg
Full-time

We are seeking a highly experienced.Senior Active Directory / GCP Infrastructure Specialist.The successful candidate will bring deep hands-on expertise in.Active Directory Domain Services (AD DS).W... Show more

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Genesys Platform Lead/SME to lead Genesys Cloud CX enhancement delivery and integrations across

Genesys Platform Lead/SME to lead Genesys Cloud CX enhancement delivery and integrations across

s i systemsWinnipeg
30+ days ago
Job type
  • Full-time
Job description

Our public sector client is seeking a Genesys Platform Lead/SME to lead Genesys Cloud CX enhancement delivery and integrations across customer experience platforms

This role supports the evolution of contact centre and customer experience capabilities within a large public sector environment. The consultant will lead intake, prioritization, solution design, configuration, and implementation activities across the Genesys Cloud ecosystem, including integrations with ServiceNow, Salesforce, and enterprise platforms. The engagement includes hands-on platform configuration, backlog management, release coordination, reporting and analytics improvements, and stakeholder collaboration across business, technical, and vendor teams. The contract is expected to run for an initial 12-month term in a remote delivery model.

Contract, Ottawa, Remote, Working Hours: EST

Must Haves

  • 5+ years in Genesys Cloud CX, configuration, administration, troubleshooting, and enhancement delivery
  • API integrations, middleware, ServiceNow, Salesforce, and cloud integration patterns
  • Requirements gathering, solution design, Agile delivery, backlog prioritization, and implementation leadership
  • Reliability clearance eligibility and strong verbal and written English communication with business stakeholders, technical teams, vendors, and managed service providers
  • Post-secondary education not specified

Nice to Have

  • Contact Centre and Customer Experience (CX) experience
  • Reporting, analytics, dashboards, and KPI development
  • Azure integration and enterprise architecture experience
  • Experience mentoring team members and providing knowledge transfer

Responsibilities

  • Lead intake, analysis, prioritization, and delivery of Genesys enhancement requests
  • Collaborate with TOS on lower environments, release management, platform governance, and operational processes
  • Configure and extend Genesys Cloud capabilities to improve customer and agent experience
  • Design and implement integrations with ServiceNow, Salesforce, reporting platforms, and enterprise systems
  • Establish and maintain a prioritized backlog, roadmap, and delivery plan
  • Support reporting, analytics, AI, automation, routing, workforce optimization, and customer experience initiatives
  • Act as the primary liaison between business stakeholders, TOS, vendors, and delivery teams