Client relationship manager Jobs in Pitt Meadows, BC

Position Purpose and Summary

The Project Manager will assist with projects that fall within the operations of the Facility Services department. This person will liaise with many different stakeholders, vendors, prepare action plans, analyze risks and opportunities, and gather necessary resources.

Under the general direction of the Facility Services, Director, this position is responsible to design, specify, tender, award and oversee allocated capital renewal projects for Trinity Western University (TWU). This is a capital project planning, development, and management function involving technical, contractual, planning, supervisory, and financial activities in support of capital project delivery. The work involves applying project planning and development and technical knowledge to new construction, renovation and major maintenance projects to meet the needs of TWU user groups.

The Project Manager develops scope of work, reviews fee proposals, co-ordinates activities of architects, consultants, contractors and liaises with university personnel. The Project Manager exercises considerable independence of judgment and action in order to maintain project budgets and schedules for several projects simultaneously.

Key Areas of Accountability

Capital Projects

• Monitors facilities space use and prepares recommendations to increase utilization through both operational changes and renovations.
• Completes space planning and interior designing for space modifications including scheduling; quoting; bidding; field inspection and final check for completion of projects.
• Provides expertise and assistance to the TWU staff in determining space layouts to optimize space utilization.
• Initiates innovative approaches to improve both space utilization and the overall working and learning environment at the University.
• Participates in a consultative process with facility users, designers, and appropriate administrators during the planning phase of projects.
• Maintain record management for TWU facilities, contractors, and vendors.
• Establish and maintain digital and physical files including asset listing, drawings (incl. scanning and printing), inventory of furniture assets.
• Ensure that all necessary documentation for the proper maintenance of campus equipment and buildings is catalogued.
• Review, and process departmental invoices to TWU Accounts Payable
• Help coordinating work orders
• Take minutes in meetings, keep track of tasks to be done
• Liaise with stakeholders regarding moves and assist with logistics
• Measuring and photographing.
• Drives the commissioning process ensuring what was designed, and paid for, was constructed.
• Interprets and complies with codes, regulations, bylaws and all applicable legislation relating to the facilities.
• In Conjunction with the Facility Services Team and the Capital Projects team, develops standards for facilities renovations.
• Other duties as assigned by the Director of Facilities

Contractor & Vendor Management

• Ensure proper procurement processes are followed
• Preparing RFP & RFI’s for larger projects
• Obtaining multiple quotes
• Coordinate contractors and vendors
• Completing vendor and contractor assessments on a recurring basis

Departmental Support

• Ensures office efficiency (maintenance of office equipment, routing of visitor, staff, faculty, and student inquiries, distribution of mail, general reception).
• Monitor the budget and prepare reports.
• Coordinate the deployment of departmental and campus policy as it relates to TWU.
• Familiar with and able to generate reports in CAD/CAFM, MS Project, PowerPoint, Excel and Word
• Support and co-operate with other Campus Services Departments including Security, and Facility Services i.e. (Maintenance Services, Grounds Services, and Building Services) as required.
• Provide hands-on support as needed by the department (e.g., moving of physical files, furniture, etc.)

The Person

Skills and Abilities

• General knowledge of construction contract law, CCDC documents, CCAC documents, public tendering practicing including use of BC Bid, bonding and surety, bid depository rules and procedures.
• Thorough knowledge of project scheduling and coordination.
• Thorough knowledge of current building technology for architectural, mechanical, electrical and structural disciplines. Thorough knowledge of materials and methods used in building construction. Considerable knowledge of contracting practices and sub-trade management.
• Extensive knowledge of building systems.
• Ability to read and understand drawings and specifications.
• Ability to recognize errors, deficiencies and faulty workmanship of designers and Contractors.
• Ability to develop, implement and maintain detailed schedules.
• Team Player with superior interpersonal skills and a keen eye for detail
• Logistics – good analytical and excellent problem-solving skills
• Exemplary skills in planning, organizing, prioritizing, scheduling, and implementation
• Multi-tasker who is used to fast paced environment
• Demonstrated skill in conflict resolution and the relaying of sensitive and timely information
• Able to make independent decisions and use sound judgment in applying TWU policies, rules, and regulations
• Able to lift up to 30 lbs. to provide hands-on support as needed by the department
• Must have valid driver’s license

Personal

Driven and inspired by the idea of positively impacting the various marketplaces of life through the development of godly Christian leaders by serving the Trinity Western University community.

Warm-hearted, dedicated, committed and mature evangelical Christian with a keen desire to serve in family, church, work, and community. A firm commitment to TWU’s mission, values, Statement of Faith and Community Covenant. Strength of character and reputation, a pleasant personality with a positive and friendly attitude in the midst of a very busy and challenging atmosphere.

Servant-Leader Way of Life: Act in a manner that exemplifies Jesus Christ in all on and off campus contacts thereby living out the servant leadership mission of the university and contributing effectively towards achieving the institutional and Kingdom goals of the organization.

Key Internal Interactions

Reports: None

Reports to: Director, Facility Services

Standards & Requirements

Education: Business or related degree preferred and/or related work experience. PMP credential preferred. Formal training in project management or procurement an asset. Professional certification such as FMA, CFM, PEng, MCIP, MAIBC, or AScTT;

Experience: 3 – 4 years in a progressive administrative or analytical support role, preferably within the construction, facility management or education sector. Project Management experience preferred.

Duties and responsibilities that do not constitute a major change may be added, deleted or changed at any time at the discretion of the supervisor either orally or in writing.

Benefits Of Working at TWU:

• A comprehensive benefits package which includes extended health, dental, and insurance and an RRSP matching program.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• Tuition Benefit for TWU undergraduate and graduate level courses to enhance knowledge and professional competency.
• Torch tuition scholarship for dependents of eligible employees attending TWU.
• Free access to TWU’s fitness/gym facilities and the Norma Marion Alloway Library.
• Discounts and perks for the on-site Trinity Western Outfitters bookstore and cafeterias, as well as shops and restaurants in Fort Langley.
• Wellness benefits (i.e., counselling, sick days, personal days, and reimbursement for annual wellness/recreation related purchases).
• Free recreational equipment rentals (e.g., paddle boards, snowshoes, kayaks, etc.).
• Free employee parking on campus.
• Special community events throughout the year.
• A positive Christian fellowship environment.

Trinity Western University encourages applications from all eligible candidates who are able to commit to the University’s mission, values, and Christian identity as articulated in its Statement of Faith and Community Covenant. We are committed to an ethic of inclusion and to the equal treatment of all persons without discrimination in accordance with human rights law.

We particularly invite applications from indigenous people, women, persons with disabilities, and visible minorities. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. Persons with disabilities who anticipate needing accommodations during the application process should contact Human Resources.

Trinity Western University is located on the traditional ancestral territory of the Sto:lo people.