Company :

Groupe de programmes internationauxMotor Truck Cargo (MTC) Examiner - Full Time (Toronto, Ontario, Canada)

Motor Truck Cargo Examiner – Full Time, Remote (Toronto, Ontario)

International Programs Group (IPG) is an independent third-party claims administration team that provides claims services for Lloyd's of London, self-insured entities, and organizations with high deductibles. We provide our clients with peace of mind knowing that their interests are looked after by a team of professionals who understand the specific language and technicalities of this market and who provide the highest quality of Third-Party Administrator (TPA) services. IPG also provides clients with the added value of local, on-the-ground knowledge and coast-to-coast coverage across Canada and the UK.

We are seeking a Motor Truck Cargo (MTC) Examiner to join our team. The successful candidate will be part of a dynamic team that provides quality service to internal and external clients. They will display excellent customer service skills and will be a key contributor to the success of the organization by providing knowledgeable, detailed, and timely service. Utilizing a ‘desktop’ model, IPG examiners manage claims from start to finish. This hands-on approach ensures that the claim is handled properly and helps offset third-party adjusting costs.

Although intended to be a remote work opportunity, this position may require attendance in the office for training, client meetings, or team meetings with ample notification.

Responsibilities :

• Examine moderate to complex claims.
• Direct Field Adjusters on task assignment investigations.
• Settle claims directly with Insureds or their representatives.
• Administer claims payments / settlements through trust accounts.
• Liaise with all stakeholders to ensure clients’ needs are met.
• Report back to the syndicate or self-insured according to their guidelines.

Qualifications & Experience :

While licensing and experience are critical to being able to handle significant examining tasks for a TPA, we are looking for someone with a demonstrated and proven track record of performance. You will have to be strong technically, a solid planner and organizer, and understand key issues plus provide solid solutions. Trucking / cargo claims experience is required. Third Party Liability, Bodily Injury and / or Accident Benefits experience is an asset.

But ultimately, successful applications to this job will address :

Competencies :

What We Offer :

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodation is available on request for candidates throughout the recruitment and assessment process.

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.