Remote Call center Jobs in Cornwall, ON

Last updated: 6 days ago

Genesys Cloud Engineer

eTeamRemote, ON

CA$50.00–CA$55.00 hourly

Remote

Full-time

The Contact Centre SME / Consultant will be responsible for managing contact centre transformation solutions & deployments. In this role the SME / Consultant will closely collaborate with business, infr...Show moreLast updated: 30+ days ago

Cloud Engineer

asset worksOntario

CA$55.00 hourly

Remote

Full-time

Design, automate, and monitor Azure and on-prem infrastructure.Working with VM's, storage, networking, and security.Creating and deploying with IaC. Design, deploy, and manage Azure-based infrastruc...Show moreLast updated: 30+ days ago

IT Security Admin / Core Technology

Procor LimitedRemote, Ontario

CA$75,000.00–CA$85,000.00 yearly

Remote

Full-time

Come join a team where People make the difference!As a part of Marmon Holdings, Inc.Opportunity : REMOTE CANADA OR USA.Microsoft's suite of security tools,. Additionally, the role involves.Microsoft ...Show moreLast updated: 30+ days ago

Promoted

Remote Benefits Sales Associate - Globe Life

Hire Standard StaffingSouth Stormont, ON, Canada

Remote

Full-time

Globe Life American Income Division (part of Globe Life, a NASDAQ traded company) is looking for Benefit Representatives to help manage growing client needs and help provide both new and existing c...Show moreLast updated: 6 days ago

Senior Director - Sales (einfochips)

eInfochips, IncCanada,Ontario,ON,CA

CA$106,000.00–CA$185,000.00 yearly

Remote

Full-time

Sell ASIC / Silicon / Semi Engg Services for clients HQ’s in AMER-West.Depth of experience selling ASIC, Silicon, IP, EDA, RTL to GDS, Verification & Validation, Physical Design, Test, DFT Engineer...Show moreLast updated: 30+ days ago

Customer Service Representative (Fully Remote)

American Income Life AO - Justine JansenON, CA

CA$100,000.00 yearly

Remote

Full-time

Quick Apply

After a record-breaking year with over 20% growth, we are seeking candidates for sales and leadership roles! If you are a hard-working, motivated team player, this may be an opportunity for you! Ex...Show moreLast updated: 30+ days ago

ECM / OpenText Architect

Net2SourceREMOTE, ON

CA$73,429.00–CA$110,586.00 yearly

Remote

Full-time

Staffing Industry Analysts for our accelerated growth of % in the last years with over + employees globally, with over + locations in the US and global operations in countries.We believe in providi...Show moreLast updated: 30+ days ago

Corporate Counsel

RELX Inc. CompanyOntario

CA$192,000.00 yearly

Remote

Full-time

You will be part of our global team of commercial lawyers and professionals.You will work collaboratively with stakeholders from all areas in our business. You will prepare, review and negotiate con...Show moreLast updated: 30+ days ago

Personal Care Specialist (12 Month Contract)

Innomar StrategiesRemote, ON

CA$16.00 hourly

Remote

Full-time +1

Our team members are at the heart of everything we do.At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on ...Show moreLast updated: 30+ days ago

Promoted

• •Work-From-Home • • Benefits Representative

InsureTalent StaffingCornwall, ON, Canada

Remote

Full-time

iOS Developer Intern / Co-op (Remote)

TorontoJobsREMOTE, ON

CA$120,000.00–CA$150,000.00 yearly

Remote

Part-time +1

OS Developer Intern / Co-op (Remote).Guhuza is seeking an iOS Developer to join our remote team and contribute to the development of our iOS app. As an iOS Developer at Guhuza, you will play a cruci...Show moreLast updated: 30+ days ago

WFH Customer Service Representative / Collector

NCRI Inc.Ontario

CA$16.00 hourly

Remote

Full-time

NCRI is growing stronger and is seeking a WFH Customer Service Representative / Collector to join our motivated and growing family. Our future colleagues will be team-oriented, performance-driven, and...Show moreLast updated: 30+ days ago

Remote Customer Service Representative

International SOSON, CA

CA$20.00 hourly

Remote

Full-time +1

Aspire Lifestyles- Remote Customer Service Representative.Do you have a passion for customer service and want to build a career with a company that values work-life-balance, promotes from within, a...Show moreLast updated: 30+ days ago

Team Leader, Service Team

The J.M. Smucker Co.Working Remote Ontario

CA$2,500.00 monthly

Remote

Full-time

Guided by a vision to engage, delight, and inspire consumers by building brands theylove and leading in growing categories, Smucker has grown to be a well-respected North Americanmarketer and manuf...Show moreLast updated: 30+ days ago

Sales Manager - Work From Home

AO Globe Life - Joshua SpenceON, CA

Remote

Full-time

Quick Apply

Agent de service client et soutien logiciel

ACCEO Solutions Inc.Ontario, Canada

CA$45,000.00–CA$55,000.00 yearly

Remote

Full-time

Spécialiste en support client / Customer Service Agent.ACCEO Solutions cherche un spécialiste en support client pour joindre notre équipe support clientèle. Les principales responsabilités de l'agen...Show moreLast updated: 30+ days ago

Collections Representative- Bilingual

Rentokil InitialON, CA

CA$20.00–CA$24.00 hourly

Remote

Full-time

Quick Apply

Rentokil-Terminix Canada is one of the largest pest control providers to the property management sector.Since its founding, it has been an industry leader in pest control.Our certified specialists ...Show moreLast updated: 24 days ago

Promoted

Customer Representative (Insurance Benefits) - Full-Time Remote

HSSSouth Stormont, ON, Canada

Remote

Full-time

Solutions Consultant

ZendeskRemote, Ontario, Canada

CA$108,000.00–CA$162,000.00 yearly

Remote

Full-time

The Solutions Consultant is responsible for all technical, solution, and competitive aspects of the Zendesk sales cycle.As an SC you are both sales focused and technically savvy.You will be success...Show moreLast updated: 30+ days ago

Bilingual (French / English) Remote Fraud Specialist - Outbound

TSYS Managed Services CanadaOntario Remote

CA$18.00 hourly

Remote

Full-time

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.Our worldw...Show moreLast updated: 30+ days ago

Genesys Cloud Engineer

eTeamRemote, ON

30+ days ago

Salary

CA$50.00–CA$55.00 hourly

Job type

Full-time

Remote

Job description

Position Description

The Contact Centre SME / Consultant will be responsible for managing contact centre transformation solutions & deployments.

In this role the SME / Consultant will closely collaborate with business, infra & corporate security functions to deliver a robust, scalable and secured outcome driven solutions.

Responsibilities / Skills :

Must Have Skills

years of experience
Hands-on delivery and solution experience with contact center solution, Genesys Cloud.
IVR and ACD development experience
Should have good understanding of Genesys Cloud Developer APIs and their usage.
Experience with scripting languages like JS, NodeJS.
Experience with AI / NLP engines - Google CCAI, Amazon Lex / Polly.
Good Understanding of contact center business operations, processes & transaction flows
Understand security requirements, industry specific compliance & certification requirements
Excellent verbal and written communication skills

Nice To Have

Experience / exposure with other contact centre solutions like Amazon Connect, Nice inContact.

Experience / exposure with leading CRM / case management solutions – Client, MSD,

Oracle Peoplesoft, SAP CC, Zendesk, ServiceNow, Jira, Freshdesk etc.

Experience with vendor evaluations, market analysis, vendor negotiations, vendor onboarding processes etc.