Behavioral health case manager Jobs in Toronto, ON

Bargaining Unit Position)

Mission Statement : Homes First Society develops and provides affordable, stable housing and support services to break the cycle of homelessness for people with the fewest housing options.

Position type : Full-time, Permanent

Location : Lakeshore Blvd W and Bathurst St

Hours of Work : Monday – Friday, 9am – 5pm, with one late night required per week

Salary : $28.76

This position supports the onsite health teams and connects residents to clinicians onsite and in the community to help residents benefit from medical care, while adhering to the mission statement and policies and procedures of Homes First Society.

Job Responsibilities :

• Develop, implement and monitor individual case management plans and crisis plans in collaboration with for each client with other Intensive Case Management workers in your team.
• Support the residents with daily needs;
• Administrative tasks such as answering the phone, processing client intakes and discharges, and tracking statistical information;
• Record client notes, intake forms, and discharge plans in accordance with Toronto Shelter Standards and HFS’s policies and procedures;
• Ensure that data collected during intakes is shared with co-workers in your group to assist in determining the clients’ needs and developing a plan of action with the clients;
• Provide appropriate referrals, information and advocacy to other support services to assist clients
• Support medical community partners and services that come onsite to provide medical supports to clients
• Schedule patients meeting based on Inter City Health Associates (ICHA) criteria
• Input demographics and other required information for scheduled patients into the Electronic Medical Record OSCAR (EMR) as needed
• Fax relevant clinical documents as required for the provision of the Services
• Assist with follow up on referrals or tasks to support clients when needed
• Complete and utilize assessment tools for the clients;
• Within your team, regularly visit clients and update the assessment of support and stabilization needed;
• Demonstrate appropriate professional boundaries with clients, staff, and community partners and abide by all Homes First Society’s policies and procedures e.g. Anti-Harassment and Discrimination and the Staff Code of Conduct;
• Apply crisis intervention and conflict resolution skills to prevent escalations
• Work in accordance with the Ontario Occupational Health and Safety Act;
• Work with other Intensive Case Management Workers to develop and provide referrals for specialized supports to clients based on client’s goals, needs and choices;
• Other duties as assigned by the Supervisor of Health Navigation.

Qualifications :

Network with external agency staff to meet client needs;

Working in an environment where there may be smoke is required.

The successful applicant must provide a criminal record check that is satisfactory to Homes First Society

Homes First Society is an equal opportunity employer

Please no phone calls, only those people selected for interviews will be contacted.

Accommodation :

Homes First is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known and we will work with you to meet your needs.

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