The role of Assistant Store Manager is responsible for managing client relations and sales team, implementing sales target program and initiatives and create associated sales metrics for the compan...Show moreLast updated: 30+ days ago
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Quick Apply
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Sally Beauty HoldingsKitchener, ON, Canada
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SmartStop Self StorageCambridge, ON, Canada
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Wendy'sCambridge, ON, Canada
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05507 Assistant Store Manager
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Assistant Store Manager
Steve MaddenOntario, CA
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The Store Assistant Manager is responsible for working with the Store Manager on all store operations.The Store Assistant Manager plays a vital role in guiding, developing, and motivating a team of...Show moreLast updated: 30+ days ago
STORE MANAGER / ASSISTANT MANAGER
Point ZeroOntario
Full-time
Montreal - Ahuntsic, QC (Marche Central).Are you sales driven, a natural leader, an inspiring coach, love people and have a passion for fashion? If so, you may be the next member of the Point Zero ...Show moreLast updated: 30+ days ago
Promoted
Assistant Manager
MoxiesKitchener, ON, Canada
Full-time
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Assistant Produce Manager
Farm Boy Inc.Cambridge, Ontario, Canada
Full-time
This position is responsible for assisting the Department Manager in the achievement of company store and department goals as communicated by the Store Manager and Department Manager.The performanc...Show moreLast updated: 30+ days ago
The role of Assistant Store Manager is responsible for managing client relations and sales team, implementing sales target program and initiatives and create associated sales metrics for the company.
Key Responsibilities
Support the Director, Retail Operations and Store Manager in overseeing daily operations, ensuring an exceptional client service.
Lead, motivate, and mentor a team of sales associates to achieve individual and team sales goals
Provide personalized service and build lasting relationships with customers, offering expert advice on jewelry and Timepieces.
Assist in inventory management, merchandising, and maintaining store appearance in line with luxury standards
Handle customer inquiries, concerns, and transactions with professionalism and expertise
Collaborate with Manager and Leads on staff training, performance evaluations, and scheduling
Stay up to date on industry trends, product knowledge, and new arrivals
Responsible for managing clientele interactions including but not limited to in-person, digital and over the phone to build and maintain relationships
Develop sales generation initiatives and opportunities and associated metrics.
Manage Customer feedback and issue resolution in professional manner
Participate in management meetings
Assist with training and development of sales team
Ensure employees follow and represent the company policies and practices
Participate in recruitment and onboarding of new hires
Assist in performance reviews and feedback for sales team
Ensure product knowledge training is completed
Communicate changes in company processes and policies
Demonstrate effective clienteling measures and supporting team in improving client outreach methods and opportunities
Assist in event planning, coordination and implementation
Key Qualifications
Minimum 2-3 years of retail management experience, preferably in luxury or fine jewellery / watches
Strong leadership skills with a focus on team development and performance
Excellent communication and interpersonal skills to create a warm and inviting customer experience
A passion for luxury products and a deep understanding of jewellery and watch trends
Ability to work in a fast-paced environment, multitask, and problem-solve
Flexibility to work evenings, weekends, and holidays as required