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Last updated: 1 hour ago

Senior Application Support Analyst

0000050007 Royal Bank of CanadaHALIFAX, Nova Scotia, Canada
Full-time

We are looking for a Senior Application Support Analyst to provide end user support, process knowledge and content for key financial applications (IBM Cognos (TM1), PeopleSoft) ensuring seamless op...Show more

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50% Resource (French Immersion)50% Classroom Support Teacher

LeMarchant-St. Thomas ElementaryDartmouth, Nova Scotia, Canada
Temporary

Candidates for all French Second Language Positions .French Proficiency Interview (FPI) with the Halifax Regional Centre for Education French Program Consultants who will assess the candidate's com...Show more

Directeur, Gestion et gouvernance de portefeuille

Company 1 - The Manufacturers Life Insurance CompanyCAN, Nova Scotia, Halifax, 2727 Joseph Howe Drive
Full-time

Manager, Portfolio Management & Governance.This role drives consistency, transparency, and disciplined execution across the portfolio to ensure alignment with strategic objectives and optimal use o...Show more

Integration Engineer: Customer Developer Experience (Remote)

ConstructorHalifax, NS, CA
Remote
Full-time
Quick Apply

Constructor is the next-generation platform for search and discovery in ecommerce, built to explicitly optimize for metrics like revenue, conversion rate, and profit.Our search engine is entirely i...Show more

Senior Full Stack Developer

SynechronHalifax, NS
Full-time

At Synechron, we believe in the power of digital to transform businesses for the better.Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital ...Show more

Cloud Technical Operations Developer

Siemens HealthineersHalifax, NS
Full-time

Join us in pioneering breakthroughs in healthcare.Our inspiring and caring environment forms a global community that celebrates diversity and individuality.We encourage you to step beyond your comf...Show more

Application Administrator

StantecHalifax, NS
Full-time +1

At Stantec, we have some of the world’s leading professionals passionate about enabling our business to be its best.Our business teams include finance, procurement, human resources, information tec...Show more

Senior Manager Application Support - GFT Halifax

Royal Bank of Canada>HALIFAX, Canada
Full-time

Global Functions Technology (GFT) is part of RBC’s Technology and Operations division.GFT’s impact is far-reaching as we collaborate with partners from across the company to deliver innovative and ...Show more

Tableau Developer

Astra North Infoteck Inc.Halifax, NS, ca
Full-time
Quick Apply

Tableau Developer (SQL & Data Analytics).We are looking for an experienced Tableau Developer to join our data analytics and business intelligence team.This role focuses on transforming complex fina...Show more

IT Support Specialist

REDspaceBedford, NS, CA
Full-time
Quick Apply

From video delivery and streaming to Adtech, cloud engineering, learning platforms, and custom web development, we help businesses solve complex problems and bring big ideas to life.Our clients inc...Show more

Senior Full Stack Engineer

OutlierHalifax, Canada
Remote
Full-time

Outlier helps the world’s most innovative companies improve their AI agents by providing human feedback.We collaborate with leading AI organizations to train Large Language Models (LLMs) to functio...Show more

 • Promoted

Sr. NET Developer

Artech LLCHALIFAX, NS
Full-time

Location: Halifax, Nova Scotia.As a Senior Software Developer, you will design, develop, and implement robust internal applications and platforms while leading technical development initiatives.You...Show more

Sr. Application Developer (Ingenium/COBOL)

BMOHalifax, NS, CAN
Full-time +1

Recognizes that a developer's success lies in the understanding of core processes of the business unit and its requirements, also aligning with the architecture patterns and technology strategy.Dri...Show more

Core Java Developer

Jay AnalytixHalifax, Nova Scotia, Canada
Full-time

Develops and maintains backend banking applications using Core Java, focusing on performance, security, and financial transaction processing in a regulated environment.Show more

Nanny Wanted - Experienced Nanny Wanted In Dartmouth, Nova Scotia $20/Hr

CanadianNanny.caDartmouth, Nova Scotia, Canada
Part-time

Hello! We are a family of three looking for a compassionate and reliable nanny to come to our home.We would like to start with part time hours, and If it is a good fit there is a possibility for in...Show more

 • Promoted

CUSTODIAN

Mount Saint Vincent UniversityHalifax, NS, CA
Full-time +1

Mount Saint Vincent University is strongly committed to fostering diversity and inclusion within our community and encourages applications from all qualified candidates including women, persons of ...Show more

Cash Application Supervisor

Seaboard Transport GroupDartmouth, NS, CA
Full-time

Join the Seaboard Armour Transportation & Logistics (SATL) Team Today!.The Cash Application Supervisor is responsible for overseeing the cash application process, ensuring the accurate and timely r...Show more

Associate Principal Software Application Engineer

Randstad CanadaHalifax, Nova Scotia, CA
Temporary
Quick Apply

Develops and maintains custom applications, provides technical support for developed applications and ensures applications are well integrated with other front-end applications, networks and databa...Show more

Paid Services Beauty Advisor - Part Time

SephoraDartmouth, Canada
Full-time +1

Micmac Blvd, Dartmouth, NS B3A 4K7, Canada (CA).As our Paid Service Beauty Advisor, you are an expert in all thing’s beauty! You’re here to guide our clients on their beauty journey at the Beauty S...Show more

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Senior Application Support Analyst

Senior Application Support Analyst

0000050007 Royal Bank of CanadaHALIFAX, Nova Scotia, Canada
1 hour ago
Job type
  • Full-time
Job description

Job Description

What is the opportunity?We are looking for a Senior Application Support Analyst to provide end user support, process knowledge and content for key financial applications (IBM Cognos (TM1), PeopleSoft) ensuring seamless operations and user satisfaction. This involves delivering timely and professional support, issue resolution, incident management, knowledge sharing to enhance user proficiency, and address user inquiries.What will you do?
  • Provide application and business support to the enterprise Finance systems (such as PeopleSoft General Ledger, IBM Cognos TM1, TLM etc) for the user community.
  • Support the end-to-end incident management process, assisting with investigation and resolution of balance reconciliation issues, data validation issues, user queries and system issues, minimizing the impact to business partners.
  • Prepare broadcast communications to end users related to system issues and maintenance.
  • Support ad hoc training and communication to users or user groups as required to ensure the effective use of the finance systems and contribute to the build of a self-serve support environment.
  • Proactively contribute content to the Knowledge Management tool and training guides to enable an efficient support environment and assist with ongoing review of existing content.
  • Track support requests and communicate responses/updates to end users.
  • Participate in requirements gathering and user acceptance testing (UAT) pertaining to system support initiatives and maintenance releases related to finance systems
What do you need to succeed?Must-have:
  • Undergraduate degree coupled with 2-3 years’ experience in the financial services industry.
  • Demonstrated ability in written and oral communication skills along with strong customer service skills.
  • Demonstrated ability to work independently with strong problem solving and analytical capabilities.
  • A good understanding of technology and/or financial services industry.
  • Ability to prioritize tasks, results-oriented and able to meet consistently high-quality standards while handling high volume of requests.
Nice-to-have:
  • Knowledge of macros and query tools is an asset
  • Strategic thinker with excellent interpersonal skills to work across functions and businesses
  • Knowledge of IBM Gognos TM1 and PeopleSoft GL
What’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • A world-class training program in financial services
  • Flexible work/life balance options
  • Opportunities to do challenging work
Job SkillsApplication Operations, Application Operations, Business Performance Management, Business Units, Communication, Customer Interactions, Customer Service, Decision Making, Enterprise Application Delivery, Group Problem Solving, Information Technology (IT) Infrastructure, Interpersonal Relationships, IT Service Management (ITSM), IT Systems Management, Long Term Planning, Operations Support, People Management, Planning, Problem Management, Problem Resolution, Process Changes, Process Integration, Production Scheduling, Production Support, Service Level Agreement (SLA) {+ 2 more}Additional Job Details

Address:

120 WESTERN PKY:BEDFORD

City:

Bedford

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-04-27

Application Deadline:

2026-05-08Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveOur Employment OpportunitiesAt RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.