Job purpose :
This person will be responsible for managing a portfolio of clients within our organization. They will bring to the role a minimum of 10 years’ experience in the business, having been responsible for clients of all sizes and scope from above-the-line to digital managing a team of people.
This position reports to the VP of Client Service.
Duties and Responsibilities :
- Initiate and guide the strategic directions for their respective clients
- Identify new sources of revenue for their clients, and map out plans to meet those objectives
- Build strong professional relationships with clients, colleagues and co-workers alike
- Deliver client satisfaction at all levels;
- Establish revenue projections for each client and monitoring during the year;
- Ensure the profitability of clients assigned;
- Participate in business development efforts and / or identifying resources team to
- participate;
- Assess team and make adjustments accordingly if necessary;
- Make annual evaluations of team members and make followed accordingly;
- Stimulate the team and establish development plans of these
Qualifications :
- Bachelor degree preferably in marketing or advertising
- Experience managing a team in an agency environment
- Very high capabilities in customer relationship management and interpersonal skills major
- A great sense of organization
- Retail Agency experience preferred but not essential
- Minimum of 10 years of agency experience
- Very high leadership capacity and ability to stimulate team
- Autonomous and responsible
- Great listening skills
- Sensitivity to the important concept of Business Development
- Strong communication skills and presentation skills, both oral and written
- Knowledge of Microsoft Office tools (Excel, Word, Power Point, Outlook)
The Company welcomes and encourages applications from people with visible and non-visible disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruiting and selection process.
FCB is committed to diversity, equity and inclusion in our agency. We are proud to be an equal opportunity employer and to be recognized by Ad Age as one of the Best Places to Work 2020.
FCB does not make hiring or employment decisions on the basis of citizenship, race, place of origin, ethnic origin, colour, ancestry, disability, age, creed, sex / pregnancy, family status, marital status, sexual orientation, gender identity, or gender expression, or any other protected ground under applicable law.
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