Software Developer Siebel CRM 7757-0717

HM Note : This hybrid role isthree (3) days inoffice

Description : Responsibilities

Responsibilities

• Conductssupport maintenance prototyping and configuration of a complexOracle SiebelSolution
• Handsonconfiguration and troubleshooting of issues of Siebelimplementation and its integration with subsidiary systems such asPEP ONEKEY ERDMS Oracle Service Cloud GIS (ArcGIS) in Developmentand Productionenvironments
• Developmentand configuration of integration of Siebel with other ministryapplications using web services or othermechanisms
• Conductroot cause analysis to troubleshoot and resolve defects / incidentsresolveissues
• Documentingprocesses and technical designs and updating buildbooks
• Provide accurateestimates for proposed features / enhancements and review theestimates from other team members for completeness andaccuracy
• Engaging withLRC and program staff to develop techniques to expediteimplementation; works closely with Project Manager and leadarchitect and participate in the planning and designprocess
• Design anddevelop prototypes and proof ofconcepts
• Documentbuild books working with LRC staff on actual implementationdocument performance measures of the newenvironments
• Knowledgeand experience to evaluate fit / gap analysis between highlevelrequirements and Oracle Siebel Public Sectorcapabilities
• ResearchOracle tools and techniques to inform / recommend improved designfunctionality and / orperformance
• Developunit testing scripts to confirm successfulinstallation / configuration
• Developingprototype integration framework to ensure the successfulimplementation using Open UI scripting EAI EIM ETL web services andREST service
• Developbuild books working with LRC staff on actual implementation;documenting performance measures of newenvironments
• Plan anddevelop data migration and / or integration (ETL or web services)from other ministry solutions to the Siebelsolution
• Ensurecompliance with I and amp;IT and Communication standards anddirectives (e.g. AODA digital design principles and web styleguides)
• Ensure designsare resizable / scalable for multiple screenplatforms
• Recommenddevelopment and support technologies that provide more efficientcode management
• Ensureweb pages are AODA compliant and are compatible across multiplebrowsertechnologies
• Developtesting scripts to ensure integrity duringchange
• Definediagnostic methods to help incidentmanagement
• Engage withLRC staff to troubleshoot problems in DR / RR migration and LOVmigration
• andnbsp;

KnowledgeTransferRequirements

• Knowledgetransfer is expected to occur throughout the duration of theassignment through regular meetings touchpoints and workingsessions with LRCstaff
• All designdevelopment artefacts and source code including all relevant andcomplete documents must be transferred to the ministry in thedesignated repositoriesprovided
• Dedicatedknowledge transfer sessions will be scheduled to ensurecompleteness of knowledge transfer and all documentation is sharedand allow LRC staff to ask clarification and / or follow upquestions

Skills

Experienceand Skill SetRequirements

SolutionDevelopment Experience35%

• 10years experience (including recent experience) solutioning andhandson configuring complex Siebel Public Sector solutionsincluding the use of integration with Siebel eServices SiebelRemote Siebel EAI EIM SMARTScript Web Services and Siebel BIPublisher
• 5 yearshands on experience in developing RESTful service withJSON
• 10 yearsexperience integrating with Single Sign On solutions like OIDONeKey GOPKI and PublicSecure
• 5 hands onexperience customizing Siebel Open UI and PM / PRscripting
• 5 yearshandson developments experience with Siebel Smart Scripts and Taskbased UI
• 4 years handson experience with Jscript boostrapframework
• 10 yearsexperience developing unit testingscripts
• 10 yearssetting up and developing solutions with multiorganization datastructures and datavisibility
• 10 yearsexperience configuring picklist and list ofvalue (LOV) for multipleorganizations and multiplelanguages
• 2 yearsexperience configuring in Siebel IP20.x
• 5 yearsexperience developing integration using RESTservice
• 5 yearsexperience with developing unit testing scripts to confirmsuccessfulinstallation
• andnbsp;

TechnicalSkills25%

• 10years of demonstrated and hands on experience with Siebel PublicSector 8.x andnbsp;
• 10 years withSiebel data modelling andEIM
• 5 years of handson experience with Siebel OpenUI and PM / PRscripting
• 10 yearsdemonstrated and hands experience with Siebel eservices Siebel EIMBI Publisher reports Javascript HTML5 and CSS. andnbsp;
• 5 yearsdemonstrated and hands experience with the planning of ETLmigrations of data from legacy solutions to the new Siebel solutionusing tools like EIM and development of custom data loaders andnbsp;
• 10 yearsdemonstrated and hands experience with Siebel EAI Web Service Datatransformation andintegration
• andnbsp;
• InstallationDesign Configuration Integration and Troubleshooting 20% andnbsp;
• 10years of hands on experience installing designing and configuringcomplex Siebel Public Sector systems including use of Siebel ADMOracle OID for single Sign on authentication and Siebel server toserver encryption for high sensitive data. andnbsp;
• 10 experiencetroubleshooting and resolving issues of large complex Siebel PublicSector that including integration with several systems and use ofSingle signon. andnbsp;
• 10 years ofhands on experience in integrating Siebel Public Sector withnonSiebel systems like ESRI Address Lookups (e.

g Canada Post) SaaSsolutions like Oracle Service Cloud and traditional middlewareslike BizTalk

• 10 yearsof hands on experience on development best practices and standardswith SiebelRepository
• 5 years ofdemonstrated and hands on experience on AODA WCAG and assistivetechnologies
• Experienceand understanding of Workspace and paralleldevelopment
• Experiencewith evaluating and documenting Siebel upgrade paths andnbsp;
• andnbsp;

MethodologiesDocumentation and Soft Skills20%

• Demonstratedknowledge and understanding of Oracle development methodologiestools andresources
• Demonstratedexperience with documentation of technical blueprints buildbooksand proceduremanuals
• Experiencewith documenting processes and enhancement buildbooks
• Demonstratedability to research and recommend Oracle tools and techniques thatcould beleveraged
• Experiencewith developing prototype buildbooks
• Experience withdocumenting performance measures of the newenvironments
• Experienceworking in an agile project deliveryteam
• Excellentanalytical problemsolving and decisionmaking skills andnbsp;
• Strongcollaboration skills and nbsp;with a proven track record forbuilding strong working relationships andnbsp;
• A demonstratedteam player with a track record for meeting deadlines andnbsp;
• Strong verbaland written communication skills andnbsp;
• Strongcommunication skills to present technical designs / solutions tobusinessclients

Musthaves :

• SiebelPublic Sector 8.x (10 years) with 2 year experience with SiebelIP2018 andnbsp;
• Siebel datamodel (10 years) : Data model extension EIM andnbsp;
• Siebel Remote(10 years) : Docking Object Siebel Anywhere andnbsp;
• Siebel OpenUI (7years) : PM / PRScripting
• Siebel SmartScripts and Task Based UI (5 years) andnbsp;
• Siebel eServices( 10 years) andnbsp;
• Siebel EAI EIMBI Publisher Reports (10 years) andnbsp;
• Oracle ServiceCloud (OSC) andnbsp;
• Java EnterpriseEdition (J2EE) Java JavaScript jQuery Jscript bootstrap frameworkHTML 5 and CSS (5 years) andnbsp;
• REST web service(using JSON) (5 years) andnbsp;

Niceto have :

AODA WCAGand Webaccessibility

Musthaves :

• 10 years experience(including recent experience) solutioning and handson configuringcomplex Siebel Public Sector solutions including the use ofintegration with Siebel eServices Siebel Remote Siebel EAI EIMSMARTScript Web Services and Siebel BIPublisher
• 5 years hands on experience indeveloping RESTful service with JSON
• 10 yearsexperience integrating with Single Sign On solutions like OIDONeKey GOPKI and Public Secure
• 10 years ofdemonstrated and hands on experience with Siebel Public Sector8.x
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