Description
The Senior Business Analyst works on a diverse and broad spectrum of significant- to-moderate complexity projects to define and design comprehensive business solutions in response to business priorities and stakeholder requirements.
This role will require a combination of skills including Business Analysis and most importantly a consultative approach to working with our business stakeholders.
You will need to have a strong work ethic, a positive attitude and the ability to listen, allowing you to efficiently decipher business needs.
Key Responsibilities
- Assess, research, analyse and document sponsor / stakeholder requirements in accordance with project life cycle methodologies being utilized, and including standard reporting tools, requirements gathering methodologies, process models, data analysis, GUI / report designs, demos and prototypes;
- Facilitate requirements elicitation with business stakeholders;
- Recommend business solutions that satisfy sponsor / stakeholder needs continually exploring and assessing options for enhanced value to our subscribers;
- Define and execute UAT plans while ensuring acceptance criteria is satisfied;
- Provide support, leadership and expertise for the requirements definition, design, testing and implementation of GS1 CA products and services through demonstration of working knowledge of SDLC and Agile principle.
- Prepare end-user documentation and training material;
- Resolve conflict / issues using different tactics prior to escalation;
- Understand all business systems within GS1 Canada to perform proper impact assessments;
- Conduct workshops, demos and pilots with internal stakeholders and the subscriber community;
- Work closely with the project manager to monitor and ensure that the project is being accurately tracked;
- Support industry committees with functional expertise on business systems;
- Present analysis, requirements and findings to management and internal / external stakeholders to communicate systems / business capabilities and recommendations;
Skills, Knowledge & Expertise
- Post-secondary degree, preferably in Business or Information Technology;
- Certified Business Analysis Professional (CBAP) or similar IIBA certification;
- Minimum of 5 years’ experience in Retail, Manufacturing and / or Supply Chain industries in the capacity of business analysis and system design;
- Demonstrated experience in defining and documenting business requirements;
- Demonstrated experience in use case and business process modeling;
- Demonstrated experience in development and execution of User Acceptance Testing (UAT) Plans;
- Working knowledge of project management methodologies;
- Strong facilitation skills to gather and document requirements;
- Proven experience supporting multiple projects with competing priorities and strict deadlines;
- Proven ability to build effective and successful relationships within and outside the organization;
- Ability to work at a detailed level and quickly learn business application-specific details;
- Strong orientation toward excellence in results and proven ability to quickly become a subject matter expert;
- Communicates complex issues in a clear and understandable manner to others and proven presentation skills;
- Capable of applying a professional knowledge, possessing a high level of problem solving, analytical abilities and negotiation skills;
- Proven high level of proficiency with MS Office suite (Word, Excel & PowerPoint, etc);
GS1 Canada is committed to helping all employees, customers, stakeholders and subscribers in an effective and timely manner by preventing and removing barriers for persons with disabilities.
Our policies and practices are intended to foster diversity, inclusiveness and accessibility, while also ensuring that the workplace is free from discrimination and harassment.