Intensive Case Manager - Reaching Home - Full Time (4 Positions)

Job Description

Job Description

HOURS - Shifts are Monday to Friday (9 : 00am to 5 : 00pm) with one late shift (11 : 00am to 7 : 00pm) per week on a set schedule.

One Saturday day shift (9 : 00am to 5 : 00pm) once approximately every six weeks. Some flexibility in work hours may be required.

Who We Are

The work of Good Shepherd is based on a fundamental belief in providing hope and restoring dignity to the most vulnerable members of our community.

Our services include emergency food transitional housing and education for homeless and street-involved youth; hospice palliative care;

community mental health programs; and supportive housing programs. We are committed to integrating Harm Reduction practices into our programs and to prioritizing the rights, dignity, and choices of those who use substances.

By integrating a Harm Reduction framework at Good Shepherd, we can decrease barriers to service and better support some of our community's most marginalized members.

This opportunity is with our Good Shepherd - Reaching Home

If you are interested in growing and learning, we offer development, mentorship and shadowing for your personal and professional growth;

we would love to hear from you!

How You Will Make an Impact

The successful candidate will extend our mission to residential and non-residential clients through the provision of respectful and appropriate housing support services.

This may include case management, crisis intervention and supportive counseling. The incumbent must be able to work independently in a challenging and rewarding values-based environment.

• Provide trauma informed intensive case management to youth, women and families who are experiencing chronic homelessness
• Work with service users in the community to secure permanent housing and will provide ongoing case management supports for up to 24 months
• Partner with various agencies to leverage and coordinate assets and services available in the City of Hamilton to ensure that service users have their individualized housing and support needs met
• Work takes place in the office, overflow hotels, emergency shelters, and in the community
• Accompany service users to community appointments, apartment viewings, and will attend service users' homes for monthly home visits
• Must be willing and able to assist service users in a hands-on capacity
• Time management skills are necessary in a high energy, rapidly paced environment
• Ability to work independently and as part of an interdisciplinary team

What You'll Bring to Our Team

• Post-secondary education in Social Service or a related field is required
• Minimum 1-year related experience or equivalent combination of education, training and experience in Social Services or a related field
• Have strong knowledge of and experience working with a range of issues impacting youth, women, and families including homelessness, violence against women and children, poverty, mental illness and substance use
• Commitment to and experience working within a person-centered, trauma-informed, harm reduction and housing first framework
• Excellent interpersonal and conflict resolution skills, verbal and written communication, time management and organization, and ability to prioritize workload
• Ability to work cooperatively and collaboratively within an interdisciplinary team
• CPR certification or willingness to be certified is required
• Valid G license required
• Fluency in a 2nd language is an asset
• Committed to anti-racist / anti-oppressive practice and to the mission and values of Good Shepherd

What We Offer

• Be a part of a caring TEAM THAT SUPPORTS OUR LOCAL COMMUNITY
• Support for continuing EDUCATION AND PROFESSIONAL DEVELOPMENT
• Staff recognition programs along with access to self-care supports and EMPLOYEE /
• FAMILY ASSISTANCE PROGRAM (EAP)
• POSITIVE and ENCOURAGING atmosphere
• Make a difference and provide HOPE
• Extended benefits

Good Shepherd, a ministry of the Hospitaller Order of St. John of God, is an equal opportunity employer operating within an anti-racist and anti-oppression framework.

We strive to establish workplaces that reflect and are enhanced by the rich diversity of the community we serve.

Good Shepherd welcomes and encourages applications from all people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

If you need accommodations, please contact Human Resources at .

Good Shepherd has a mandatory verification of COVID-19 vaccination policy. More information on the full policy requirements and accommodation allowances will be provided to those selected for an interview.

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