Service client Offres d'emploi - Hamilton, ON

We are offering an exciting opportunity for a diligent Service Coordinator in a commercial industry in Hamilton, Ontario. As a Service Coordinator, your role involves the coordination of service repair, and ensuring customer satisfaction. This is a full time role, it is an in office position with hours of 8 : 00- 4 : 30.

Responsibilities :

• Efficiently handle incoming calls, emails, and direct route inquiries to optimize communication channels.
• Collaborate with drivers to guarantee timely product deliveries.
• Leverage CRM and Management System skills to track routes and schedule trip tickets for maximum efficiency.
• Proactively identify and resolve potential issues before they escalate into problems.
• Maintain a well-organized record of dispatches, distinguishing between scheduled and completed ones.
• Facilitate effective communication between drivers, the company, and customers to ensure smooth operations.
• Utilize your dispatching skills to manage driver schedules and coordinate HVAC services.
• Respond to inbound calls promptly, ensuring high levels of customer service.
• 2 or more years of dispatch experience
• High level of organization
• Excellent customer service skills

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. All applicants applying for Canadian job openings must be authorized to work in Canada.

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