Client Service Representative
Driven BrandsCanada, Hamilton ON30+ days ago
Salary
CA$18.20 hourly
Job type
- Part-time
Job descriptionBilingualism (English / French) and / or Spanish is an asset Strong communication skills (reading, writing, speaking, listening) Minimum 2 years of call centre experience Sales experiences is an asset Shows predominate skills in computer literacy Good organization and time management skills Works well in a fast paced environment Works well under pressure Experience in the automotive industry and asset (but not required) Monday-Friday : 7am-7pm Saturday : 9am- 5pm Sunday : 10am- 5pm
Description
Driven Brands is looking for a customer service representatives to join our growing team! The ideal candidate can commit to a minimum of 30 hours / week and can provide open availability. The starting wage for this position is $18.20 / hour plus incentives.
Responsibilities
- Function as an expediter of all incoming calls
- Answer customer inquiries
- Work closely with the Contact Centre Team to implement project initiatives
- Ensure the proper processes are being following and task deadlines are being met
- Properly manage customer information utilizing internal data systems
- Flexible / adaptable to constant change
- Accurately communicate customer details to Franchisees
Qualifications and Competencies :
Hours of Operation are :
LI-Remote
DBCORP
LI-VF1