Assistant Manager - Scarborough Town Centre (1493)
The Body Shop
When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way.
We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible.
Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns.
We’re never afraid to stand up and speak the truth. We like to do things a little differently around here.
The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in now more than ever.
No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up.
Your role in a nutshell
As an inspirational leader & activist, with enthusiasm for our brand and a strong connection to our purpose, you will partner with the Shop Manager to drive the store & your team to deliver retail excellence, strong sales results & an engaging customer experience.
More about the role
- Lead & work as part of a successful, engaged team to best meet the needs of our customers
- Help to shape a customer focused store experience by supporting the Shop Manager in leading the team to drive customer engagement through our products, campaigns & activism, bringing our brand to life
- Problem solves effectively & proactively as much as possible using available resources
- Communicate effectively & act as a flexible & responsible role model to your team
- Ensure development of customer loyalty to further build The Body Shop brand
- Work with the Shop Manager to meet sales & performance targets
- Work with the Shop Manager to manage stock; monitor & manage change
- Use the data (KPI’s) we provide, to make sound commercial & business decisions to successfully drive your sales & your team performance
- Identify & attract high potential candidates & develop current team members to succeed in their goals
- Interest in & passion for learning about & leveraging knowledge of the beauty market, our competitors & our products
What we look for
- Experience in a customer facing role, people leadership & team development
- Ability to meet sales & performance targets with outstanding planning & organizing skills
- Ability to work collaboratively within a feedback culture
- Outstanding problem solving & communication skills
- Experience using data (KPI’s) to make sound business decisions preferred
- Comfortable with Microsoft Office Suite
- Work flexible hours, including holidays, nights, and weekends to meet the needs of the business
- Flexibility to work across Sunday to Saturday is required
What we offer
- Benefits start within your first month
- Comprehensive onboarding in your new position
- Training hours for you & your team as needed
- A 50% discount on regular product & 30% on Gifts
- Freebies - when we launch new products, we want our Teams to be the first to fall in love with them
- Paid volunteer days - so you can spend time with the causes that matter to you
- Ability to make connections with Community Partners to drive local activism
UN) Uniform- We don’t believe in uniformity. We’ll give you one of our famous Green Aprons and the rest is up to you, wear what makes you feel good
- Ability to offer a real living wage to your Customer Consultants
- Opportunities to grow within the Brand
- Encouragement & support to be exactly who you are employees may join any / all our Inclusion & Belonging Networks at The Body Shop, including TBS Together Pride, SEEN Ethnicity, GO Far Gender & This Ability Disability Network
Talent Drivers
Collaborative Skills
Commerciality
Leadership
Personal Conduct
Purpose
We believe in a world where all people are seen, valued, supported, represented at every level, & can be their truest selves and in building a spirit of equality, diversity, and inclusivity for all.
The Body Shop Limited is an equal opportunity employer. Should you require accommodation during the interview process, please advise the recruiter when contacted for an interview.
Assistant Manager - Scarborough Town Centre (1493)
As an inspirational leader & activist, with enthusiasm for our brand and a strong connection to our purpose, you will partner with the Shop Manager to drive the store & your team to deliver retail excellence, strong sales results & an engaging customer experience. Help to shape a customer focused st...
Human Resources Manager
Scarborough Centre for Healthy Communities (SCHC) is dedicated to meeting the diverse, holistic health needs of the people of Scarborough by addressing the physical, mental, social, financial and environmental aspects of their health. The Manager is the point person for all labour relations, and wor...
Seasonal Associate-Scarborough Town Centre
NYSE: VSCO) is a Fortune 500 specialty retailer of modern, fashion-inspired collections including signature bras, panties, lingerie, casual sleepwear, athleisure, and swim, as well as award-winning prestige fragrances and body care.VS&Co comprises two market-leading brands — Victoria’s Secret and PI...
Assistant Manager, Toronto Eaton Centre
Assumes responsibility for all operations of the store in the absence of the Store Manager. ...
Sales Associate | Scarborough Town Centre
What This Position is All About.The Sales Associate is accountable for delivering service excellence which drives results and enhances the customer experience.The Sales Associate will excel at executing the Customer Service Strategy and delivering sales results, through their communication of trend ...
Hollister Co. - Assistant Manager, Toronto Eaton Centre
The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. Assistant managers leverage ...
Vans: Assistant Store Manager - Rideau Centre
As the Assistant Store Manager, you provide leadership and direction to the store team while successfully executing the company’s vision and values under the direction of the Store Manager. As needed, you will assume responsibility for the store in the Store Manager’s absence. Support the Store Mana...
Team Members, Scarborough Town Centre
Reporting to the Store Manager, the Team Member is accountable for delivering excellent community member service, in our efforts to spread global wellness. Reporting to the Store Manager. ...
Assistant School Manager（流利中/英文）
Position DescriptionICALC Learning Centre is a Christian tutoring school that provides high-quality academic support to students from grades 1 to 12. ...
Back of House/Stock Associate | Scarborough Town Centre
What This Position is All About.You are a friendly, customer-focused individual who understands the importance and intricacies of being ready to serve the customer.In a performance driven culture, you excel at executing the Customer Service Strategy and delivering results.Strong presentation skills ...