THIS ROLE INVOLVES
If you wake every morning with the desire to share your love of travel with others, we would like to welcome you on board as a Customer Service Representative to support our Family of Brands and begin your career in travel.
If you wake every morning with the desire to share your love of travel with others, we would like to welcome you on board as a Customer Service Representative to support our Family of Brands and begin your career in travel.
- Service : You will amaze our guests at every touchpoint, including inbound calls, chats, and emails. You will exceed their expectations of friendly, efficient, and helpful service.
- Education : You will develop a quest for knowledge to understand the brands you represent and the locations to which we travel.
- Problem Solving : You will identify, research, and resolve issues to utmost customer satisfaction.
- Collaboration : You will partner with your manager and teammates to meet your individual goals and contribute to the overall service goals for the brand.
- Taking initiative : You will be proactive in keeping up with relevant product updates and trainings.
- Nurturing : You will build, develop, and cultivate relationships with repeat guests, travel partners and your fellow colleagues.
- Growth Opportunities- We provide opportunities to grow within the contact center, including onto the sales team, where you will match our vacation product with our guests’ needs.
RECIPE FOR SUCCESS
- Customer service oriented : You have a desire to anticipate, recognize, and exceed guests’ needs.
- Attentive to details : Providing quality is important to you - you know that being accurate and thorough contributes to a positive guest experience.
- Enthusiastic : You are ready to tackle any challenge with a positive attitude.
- Balanced : You can maintain focus while prioritizing a multitude of tasks.
- Tech savvy : You welcome the opportunity to learn new software programs.
- A top performer : You have high standards and hold yourself accountable to your work.
- Flexible : You can adapt quickly to our fast-paced environment.
PERKS
- Growth - we offer a global training calendar, with a mix of virtual, in-person, and e-learning courses.
- Paid sick days.
- Giving back - we give you two paid workdays each year to volunteer to make a difference in causes that are close to your heart too.
We believe that travel is a privilege, but with that privilege comes the responsibility; to ensure we have a positive impact on the places we go, the people we meet, and the wildlife we enjoy.
We ensure that travel is a force for good and that we MAKE TRAVEL MATTER
Sales Intern (Fall 2024)
Compensation: Competitive Salary + 10% Commission. Book 1-3 discovery calls per day and confirm these meetings with potential customers. Are a current student looking for an internship in the Fall of 2024, with a possibility of returning for a full time position in 2025 upon graduation. Our goal is ...
Sales Market Analyst Co-op (Fall 2024 - 4 month)
This report will focus on internal and external data to assess customers' needs, and competitor approaches in solving those needs in a comparative review to our current business approach to further our understanding of serving our customers. A graduation date of no earlier than 4 months after the in...
Customer Service Representative Agent Work From Home - Part Time Focus Group Panelists
If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time R...
Customer Service Representative (Cantonese & Mandarin)
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. Custo...
Customer Service Representative (sales)
The Customer Service Representative (CSR) is responsible for parts & service revenue growth of a specific assigned branch and/or territory through providing a wide variety of after-sales solutions to our customers. Assess customer needs with regards to training deficiencies and propose and conduct o...
Architectural Co-op Student- High-Rise Team- Fall 2024
These could include work references, education and credential confirmation, employment verification and driver’s license record. Our office in Toronto is looking for an Architectural Co-op Students to join our High-Rise Residential and Living & Mixed Use Team. As part of Arcadis' selection ...
customer service representative supervisor
Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery. Co-ordinate, assign and review work. Work conditions and physical capabilities. Excellent written communication. ...
Customer Service Representative
Qualifications Fluent in English and French Experience in the hospitality industry Exceptional verbal and written communication skills, to teach or explain how to use LodgeLink, or clearly articulate how to resolve an issue, and to create and edit content for website use Exceptional attention to det...
Senior Customer Service Representative- Highway 27 & Langstaff, Vaughan- 18.75 hours/week
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs . Guided by our purpose: "for every future", we help our customers, their families and their communi...
Actuarial Intern (Fall 2024)
As a participant of the Swiss Re Co-op program, you'll take on concrete tasks and various projects straightaway, supported by your team. Completion of 1 or more internships in insurance, or business is preferred. Excellent written and verbal communications, able to navigate complexity. We cover both...