customer service representative supervisor
- Education : College / CEGEP
- Experience : 7 months to less than 1 year
Work setting
Insurance company
Tasks
- Conduct performance reviews
- Perform same duties as workers supervised
- Co-ordinate, assign and review work
- Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
- Requisition materials and supplies
Supervision
- Customer service clerk
- 1 to 2 people
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Large workload
- Tight deadlines
- Work under pressure
Personal suitability
- Accurate
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Interpersonal awareness
- Judgement
- Organized
- Reliability
- Team player
- Work Term : Permanent
- Work Language : English
- Hours : 30 hours per week
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