customer service representative - call centre
- Education :
- Expérience :
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Tasks
- Answer inquiries and provide information to customers
- Explain the type and cost of services offered
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Receive and log complaints
- Sell merchandise
Computer and technology knowledge
Internet
Type of experience
Call centre
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Repetitive tasks
Own tools / equipment
- Computer
- Internet access
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Honesty
Screening questions
Are you currently legally able to work in Canada?
Experience
2 years to less than 3 years
Workplace information
Virtual job
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Financial benefits
- Bonus
- Group insurance benefits
- Life insurance
Other benefits
- Learning / training paid by employer
- Paid time off (volunteering or personal days)
- Team building opportunities
- Durée de l'emploi : Permanent
- Langue de travail : Anglais
- Heures de travail : 40 hours per week
call centre agent - customer service
Education: Secondary (high) school graduation certificate.Experience: 1 to less than 7 months.Learning/training paid by employer....
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