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UX Designer (Contract, Hybrid Remote / Onsite "Toronto")
The UX Designer’s responsibilities during thisphase are to build an understanding of the problem space / statement, the longand short-term business goals, and the user and business needs.
oFacilitatethe Kickoff meeting with the project team to produce such outputs as :
oBusiness Model Canvas : 5 Whys, UserPersonas, Stakeholder Mapping, Strategy Map,
oShort- and Long-Term Goals, Fears andChallenges, Problem Statement
oFacilitateuser research activities to produce such outputs as :
oUser interview topic Maps, a summary ofinterrelated topics for the user interview
oUser Interview Scripts to plan andguide user discussion
oUser Interview Synthesis (collection,aggregation and analysis) of written observations recorded during each interview
oUser research findings report
oUserStoryboard to communicate a story through images displayed in a sequence ofpanels that chronologically maps the story’s main events.
oTechnicalService Blueprint, a diagram that displays the entire process of servicedelivery including support systems by listing all the activities that happen ateach stage, performed by the different roles involved
oDefinedbusiness Key Performance Indicators (KPIs)
oOptionallyconduct Google Ventures five (5) Day Design Sprint (or variation). This sprint isa five (5) day process for answering critical business questionsthrough design, prototyping, and testing ideas with customers
oProduce clickable prototypes of multiple possible solutions
oValidate"clickable prototypes with users through usability testing sessions andproduce research findings report
oIterate(improve) on clickable prototypes with insights garnered from researchfindings report
oUserinterview topic maps, a summary of interrelated topics for the user interview
oUserinterview scripts to plan and guide user discussion
oUserinterview synthesis (collection, aggregation and analysis) of writtenobservations recorded during each interview
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