Senior Site Reliability Engineer

In this role, you will play a vital part on the operations team for our next generation of data services artifacts. Under the leadership of the Operations Manager, you will be responsible for creating and supporting processes that ensure reliable and timely data delivery to Morningstar products.

In order to rapidly delivery business value, you will also adopt and support cutting-edge data concepts such as data lake, data analytics and distributed data calculation to fuel our data development process.

Moreover, you will leverage engineering skills and operational insights to establish and advocate operational excellence and collaborate with diverse teams to contribute to initiatives that brings data products and services operations to the next level.

Job Responsibilities

• Help lead the corporate operations management initiatives based on best practices such as CI / CD, monitoring everything, infrastructure automation, operations readiness review.
• Build world class data operations by establishing ITIL deployment, problem / incident management and continuous improvement processes.
• Provide on-call technical triage and troubleshooting by understanding and analyzing financial data systems.
• Support data systems request fulfillment such as access management, ETL configurations.
• Lead miscellaneous operation projects across teams such as DR, security compliance, AWS resources management.
• Drive automation and innovation for proactive and continuous operations improvement by new technology research and tools development.
• Be a focal communication contact to collaborate with our oversee offices for projects, knowledge transfer and on-call rotation.

Qualifications

• Bachelor's degree or higher.
• Experience Working with Linux
• Experience in Python or other scripting languages.
• Experience with AWS : S3, SNS, SQS, DynamoDB, Glue, Spark, Redshift, Athena, Dynamo DB.
• Knowledge of monitoring, alerting and deployment tools : Splunk, CloudWatch, New Relic, Jenkins / Cloudbees, Cloud Formation.
• Knowledge of DevOps, ITIL is a plus.
• Experience of operating data warehouse, data lake related products is a plus.
• Excellent interpersonal, organizational and communication skills.

Nice to have

AWS Certification(s)

ITIL Certification

100 MstarResCanad Morningstar Research, Inc. (Canada) Legal Entity

Morningstar’s hybrid work environment gives you the opportunity to work remotely and collaborate in-person each week. We’ve found that we’re at our best when we’re purposely together on a regular basis, at least three days each week.

A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you’ll have tools and resources to engage meaningfully with your global colleagues.