Senior Learning & Development Program Manager

The Opportunity

As our ApplyBoard team continues to grow at a rapid pace globally, we are adding to our Global Learning & Development team in Canada.

This role involves building, managing and facilitating learning solutions, providing a world class learning experience to our employees & driving strategic initiatives that improve the foundation of our programs and processes.

The individual will report to the Associate Director of Learning and Development in our Canada head office, and work closely with the Global P&C team to support the design and development of learning solutions to provide valuable and timely learning experiences across ApplyBoard.

What you’ll be doing every day :

Coordinate learning launches by collaborating with internal stakeholders to create buy in and increase adoption rates

Support full cycle learning design and development needs on a global scale using a variety of instructional design and delivery techniques (e.

g. eLearning, microlearning, instructor led)

Monitor and evaluate the effectiveness of learning programs and the experience as part of a learning loop framework of continuous improvement

Create and support a positive employee learning experience for all team members

Leverage your design, facilitation and participant experience expertise to support the creation, assembly and maintenance of learning materials including slide decks, participant presentations, Elearnings, etc.

Monitor survey submissions and completions including analyzing their results and generating reports to make future improvements

Apply data analysis to make informed decisions and recommendations on learning needs and solutions

Support a learning framework for ApplyBoard employees across all functional areas of the business, in alignment and partnership with the P&C team

Collaborate and strategize with HR Partners and other stakeholders to identify current and future training needs and priorities

Drive employee engagement activities in partnership with the Global P&C team that directly impact year over year engagement scores

Mentor fellow L&D team members as we scale up our learning offerings

Drive efficiencies and productivity within the L&D processes

What you bring to the table :

Positive and motivating attitude

Adaptable with the ability to manage multiple projects simultaneously

Cooperative and collaborative decision-making

Strong commitment to team oriented results

Delegate authority readily

Superior communication and interpersonal skills.

Strong analytical skills for assessing program effectiveness and ROI

Relationship building skills that are supportive, collaborate and persuasive

Comfortable assuming responsibility for taking calculated risks

Bias for action & are adept at engaging diverse learning audiences

Excellent Google Suites skills

10 plus years of demonstrated experience working in the learning & development field encompassing facilitation and end to end builds of learning solutions.

Understands and applies project management methodologies to build cross functional, global learning solutions

Ability to administer and analyze a learning needs analysis

Excellent Technical writing experience

Certificate in Adult Learning and / or Leadership Coaching certification

Prior experience with any LMS, Brightspace LMS is an asset

Prior experience with Employee Engagement