D365 CE Presales Solutions Architect

Craft innovative solutions focusing on clientneeds, guiding them through implementation with expertise and a collaborativespirit in Dynamics 365 Customer Engagement within the Public Sector.

As a D365 CE Presales Solution Architect, you'll engage deeply with public sector clients to understand their needs, translating them into viable, value-driven D365 CE solutions.

You'll collaborate with cross-functional teams to shape deals, manage stakeholder expectations, and drive solutions from concept to completion.

• Proficiency in Presales and D365 CE Solution Architecture within the public sector environment
• Skilled in Customer Value Proposition Development
• Expertise in Estimation, Planning, and Pricing & Commercial Strategy
• Strong Stakeholder Management and Negotiation abilities
• Consulting and client engagement skills.
• Strategic thinking and thought leadership.
• Excellent verbal and written communication skills.
• Capable of conveying solution / technical information in a clear, concise manner to various audiences.
• Utilize active listening to understand client pain points and desired vision for the solution.
• Deliver clear, persuasive presentations and demonstrations that leverage storytelling to provide context and relatability.
• Proven technical delivery and a strong understanding of delivery approaches and methodologies.
• Evaluate a breakdown of your client's business processes so that you can identify and link functional and non-functional requirements
• Transfer functional requirements to development and test team members
• Demonstrate a high level of understanding of D365 CE solutions
• Understand the concepts and applications of Microsoft technologies related to D365 including Power Platform and Microsoft Azure

Characteristics that can spell success for this role

• Consultative, collaborative, relationship builder
• Resilient, adaptable, flexible
• Intellectually curious and passionate about tech
• Convincing storyteller and engaging content creator
• Ability to relate effectively with internal and external customers.
• Problem-solving orientation.
• Design and develop comprehensive solution plans, including cost estimates and technical blueprints
• Deeply understand client contexts to maximize presales value for both the client and Avanade
• Collaborate with internal teams to craft winnable and deliverable D365 CE business solutions
• Leverage storytelling to effectively communicate solution visions to clients and teams
• Apply expertise in specific offerings or industries to enhance solution strategies
• Lead client workshops and requirements discovery sessions.
• Provide qualification expertise to evaluate and align client business needs based on Avanade differentiators.
• Provide solution fit assessment against client requirements.
• Collaborate with other Avanade practices to define the optimal solution for our clients.
• Create and deliver innovative solution demonstrations of Avanade offerings, D365 for Customer Engagement, and supporting software, including relevant ISV solutions.
• Support business value assessment and business case development
• Deliver high-quality written and oral presentations.

Some of the best things about working at Avanade

• Opportunity to work for Microsoft’s Global Alliance Partner of the Year (14 years in a row), with exceptional development and training (minimum 80 hours per year for training and paid certifications)
• Real-time access to technical and skilled resources globally
• Dedicated career advisor to encourage your growth
• Engaged and helpful coworkers genuinely interested in you

Find out more about some of our benefits Employee Benefits at Avanade Avanade