Selling Supervisor
Selling Supervisor
London, ON, Canada Req #40 November 22, 2023
About Us :
Sunwing Vacations Group is home to North America’s largest vacation brands, comprised of the leading Canadian leisure tour operators Sunwing Vacations and WestJet Vacations, along with the growing United States based tour operator Vacation Express, together with the Group’s own travel retail businesses and Luxe Destination Weddings.
Our culture is driven by our EPIC Values (entrepreneurial, passionate, innovative, and customer-centric) and our teams work together to deliver our purpose passionate people making vacation dreams come true .
The Opportunity :
Under SellOffVacations, we are looking for a Selling Supervisor to join us in making vacation dreams come true. In this role, you are responsible for the daily operation of the Branch office! You will maintain personal targets and goals while ensuring branch targets are achieved through mentoring and coaching staff, implementing company policy and procedures, and organizing Local Marketing and Networking events.
The position reports to the Area Sales Manager, and will be located inLondon, ON.
What You’ll Do :
- Supervise the daily operation of the office and proper staffing
- Monitor and motivate staff development via performance appraisals, one-on-ones, and feedback
- Organize local business building promotions and networking
- Ensure audit and security requirements are met
- Provide high quality service to consumer travel clients
- Sell a full range of preferred supplier product
- Provide accurate, complex travel information
- Resolution of client pre-travel complaints with minimal guidance
- Works closely with Consumers, Tour Operators and various Internal Support departments
- Invoice client files and documents accurately
What You’ll Need :
- 3+ years of experience as a Travel Counsellorin a Retail Travel environment or similar experience
- Exceptional customer service and communication skills
- Have a positive attitude, love change and new challenges!
What We Offer :
- Remote and / or Hybrid Work Opportunities
- Great travel perks!
- Goodlife Corporate Discount
- Comprehensive benefits package
- RRSP Matching Program
- Growth opportunities
- Free Parking
- Open concept, collaborative workspace
- Opportunity to give back through our social responsibility initiatives
- See for yourself!
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