Quality Assurance Analyst (Contract until Aug. 30

Job Details

Description

Position Title : Quality Assurance Analyst (Contract until Aug. 30, 2024)

Division : Digital Learning

Reports To : Manager, Content & Media Management

Salary Range : $54,116.77 - $59,479.69

Location : Toronto, Yonge & Eglinton (on the Yonge subway line)

TVO Media Education Group (TVO.me) is a social impact organization at the intersection of digital learning, journalism, and immersive storytelling.

As creators of award-winning content, we are on a journey to build a more informed, knowledgeable, and educated Ontario.

We are unapologetic about our purpose everything we do is about inspiring learning that changes lives and enriches communities. That is our why.

A Culture of Inclusion and Belonging

At TVO we welcome the unique contributions that you can bring. We foster an environment where everyone is heard, feels valued and has an equal opportunity to reach their full potential.

We are committed to learning, and we learn better together with a diverse team of employees that are respected, valued, and encouraged to bring their authentic selves to work every day.

With this goal in mind, at TVO we celebrate individual differences, knowledge, self-expression, and talent. At TVO, we recognize the importance of using anti-oppression practices, both within our organization and in our content.

We encourage applications from those belonging to underrepresented groups as well as all other qualified candidates.

Who We Are

As part of an ambitious new strategic vision, TVO.me is transforming itself and the digital learning and media landscapes.

We know we are a better organization when we honour our commitments, when we thrive with diverse voices, when we value bold thinking, and embrace change.

We understand and celebrate that we are better together. We are proud to be named a Greater Toronto Top Employer of 2023, recognized for our work-life balance, mental health supports, company culture and flexibility.

This is a testament to the impactful work we do for Ontarians everyday. It is also a reflection of how quickly we have responded to employee feedback about how, when and where they want to work.

Overview :

TVO is seeking a candidate with a quality assurance mindset and software development lifecycle knowledge to ensure quality throughout the development process of digital products.

With backgrounds in Law, education and anatomy to name a few, our Quality Assurance team brings unique and broad perspectives to the position.

How you will make an impact :

• Review business requirements with cross-functional Teams
• Follow established QA standards and practices in all aspects of QA testing lifecycle
• Familiarity with various testing methodologies such as manual, automated, regression testing. Understanding when and how to apply different testing techniques.
• Work closely with Quality Assurance (QA) Manager and cross functional team members in the creation of test plans / test strategy
• Create and execute manual test cases along with test data
• Log defects and produce bug reports (Clear and concise bug reports)
• Keen eye for detail to identify bugs, inconsistencies and usability issues
• Perform root-cause analysis / troubleshooting with the project team
• Participate in cross-functional team meetings, provide QA status updates, assessing go-live readiness and product release process
• Participate in project closure activities
• Provide on-going support for live applications
• Prioritize and manage own workload in order to deliver quality results and meet timelines
• Identify and support process improvements leading to higher quality standards

What you will bring to TVO

• Three year diploma / degree or equivalent from a recognized post-secondary institution
• 5 years of experience in the Quality Assurance domain testing mobile applications, learning management or student record systems, websites and web tools
• Demonstrated experience in game testing, including mechanics, interface, accessibility, and overall functionality considered an asset.
• Solid QA experience in understanding business concepts, systems integration, deployment verification, and being able to accurately define Test Plans, Test Cases & Test Strategy with a break the system mindset.
• Ability to execute test cases with a strong level of competency in various test environments and understand the purpose of the testing in the environment.
• Experience reviewing business, software requirements documents, documenting and logging defects
• Knowledge and use of test management and defect tracking tools such as TFS, JIRA and Target Process
• Proven knowledge of Agile and Waterfall development methodologies
• ISTQB Foundation Level certification preferred
• Basic SQL knowledge
• Experience with API testing an asset
• Familiarity with UAT testing or training
• Strong organization and prioritization skills to meet project timelines without compromising quality, with a proven ability to work independently as well as in a team setting
• Strong attention to detail, focus on accuracy and responsiveness, as well as end user impact
• Self-motivated, quick learner, shows initiative and able to work with minimal supervision
• Proven ability to focus on the Customer and Client experience
• Strong overall communication skills both verbal and written
• Clearly articulate testing findings, raise concerns and suggest improvements.
• Experience with automated test development and execution is an asset
• Demonstrates TVO's values of Excellence & Innovation, Ownership, Collaboration, Trust and Respect

TVO.me & YOU

We are a learning organization. It is at the core of everything we do, and each individual at TVO.me invests deeply in our own learning while elevating each other’s knowledge, whether through peer-to-peer learning, workshops or lunch and learns.

At TVO.me, we roll up our sleeves every day, adapting to change, and working cross functionally with great teams and experts in their respective fields.

Collaboration is the fuel of our organization and what enables our progress.

We would be thrilled to have you join us. We’re a tight-knit community whether you are a rookie or a seasoned veteran, you will get to meet, work with, and be supported by diverse colleagues at all levels.

Maybe you’ll even get to meet Polkaroo!

Come build with us.

TVO Media Education Group is funded primarily by the Province of Ontario, and is a registered charity supported by thousands of sponsors and donors.

Find and follow us on : YouTube (@TVO), Twitter (@TVO), Facebook (@TVO), and Instagram (@WeAreTVO).