With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Overview :
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance.
Sales Associates have an emphasis on department and product knowledge, provide information on product features and are familiar with related items in order to sell an entire project.
Associates in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments.
Sales Associates are focused on customer service and finding and solving customer needs.
Key Responsibilities :
Ensures Customer Satisfaction
- Following Home Depot’s GET Model of customer service including Greeting, Engaging, and Thanking the customer
- Actively seek customers throughout the store and escort customers to appropriate merchandise, regardless of department
- Ask open ended questions about the customer’s projects in order to determine their needs and level of expertise
- Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them
Drives Sales
- Discuss available options (good, better, best) and suggest related items / services outside of department that the customer may need
- Educate customers about the whole project
- Using empowerment program when necessary to satisfy customers
- Execute daily stock maintenance : all products signed, displayed, and clean
Builds Skills and Knowledge
- Maintain knowledge of all products in department and adjacent departments
- Proactively seek knowledge on all products and services
Maintains Safety and Security
Follows all safety policies and procedures, Loss Prevention policies and procedures
Competencies :
- Communicates Effectively
- Customer Focus
Skills :
Interpersonal Skills
Direct Manager / Direct Reports :
Department Supervisor
Travel Requirements :
No travel requirements
Physical Requirements :
- Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items Hybrid Work :
- Dependent
- Dependent
Working Conditions :
- Working within a flexible schedule that may include evening and weekends
- Warehouse environment that can be dusty and noisy
- Doors are frequently open, causing drafts and interior temperature changes
Minimum Education :
High School Diploma or equivalent
Minimum Years of Work Experience :
1 to 2 years Retail or Trade experience an asset
Minimum Leadership Experience :
Certifications :
Other Requirements / Assets :
Lumber and Building Materials Sales Part Time - KITCHENER WEST
Sales Associates have an emphasis on department and product knowledge, provide information on product features and are familiar with related items in order to sell an entire project. Associates in this position know how to greet, engage, and thank every customer in their department and know how to p...
Part Time Sales and Marketing Representative
We are growing rapidly and we are growing our non-traditional sales team! We have a partnership with some of the largest retailers in North America and are looking for the most talented, hard working, entrepreneurial, team players to join our team, have fun and interact with our wonderful customers ...
Special Interest Instructor (Temporary Part Time for approximately 12 months)
The City of Kitchener is committed to an equity-driven, inclusive, accessible, and barrier-free recruitment and selection process, and to ensuring our workforce reflects the full diversity of the community we serve. Prepares and implements appropriate programs for participants following required sta...
Licensed Marriage and Family Therapist - LMFT (Full or Part Time)
Responsibilities include conducting assessments, developing treatment plans, and providing individual and group therapy to address mental health issues, trauma, and relationship challenges. The therapist works collaboratively with correctional staff to ensure the well-being of inmates and to support...
Part Time Sales Lead - Canada - Conestoga Mall
Communicates clear expectations and holds the store team and self accountable for achieving all brand, performance and behavior standards. During those times Sales Leads will be in charge of the total operation of the store that includes but is not limited to leading a team of associates, modeling E...
Remote Forex Currency Trader Job in Kitchener, ON | Part Time
One benefit of this strategy is that our traders can work flexible hours, including in part-time and full-time positions. We have lived through multiple bear and bull cycles and understand how to profit in any financial environment. Maverick Currencies is looking for people with an entrepreneurial s...
Fitness Instructor (Temporary Part Time for approximately 12 months)
The City of Kitchener is committed to an equity-driven, inclusive, accessible, and barrier-free recruitment and selection process, and to ensuring our workforce reflects the full diversity of the community we serve. Demonstrates and instructs group fitness classes; explains and demonstrates proper t...
Entry Level Equity Trader Job in Kitchener, ON | Part Time
Maverick Trading, a 26-year old Entry Level Equity firm is looking to hire experienced and entry-level equity and equity and option traders. Experience Level: Minimum 2+ years experience in handling investments and trades. Join our community of seasoned traders, and benefit from ongoing coaching, ed...
Computer Sales Associate (Part Time)
Training programs to build new and transferable skills and achieve certifications. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech. No experience required, we will equip you with the ...
Youth Leader (Temporary Part Time for approximately 11 months)
As part of our City of Kitchener Youth Services team, you will work with your team lead or program instructor and fellow leaders to implement programs for youth in a fun and relaxed environment. Supervises participants at all times and, as a team, address unsafe and unacceptable behavior. The City o...