Product Manager - Client Portal

About GeoComply We're GeoComply! We're a market-leading, hyper-growth technology provider with teams across five countries and three continents with a global customer base.

And we have no plans to slow down.Achieving 650% growth in annual revenue over the past three years and dubbed a tech "Unicorn," we're revolutionizing how people and businesses use the internet to instill confidence in every online interaction.

Trusted by leading brands and regulators for the past ten years, our geolocation solutions are installed on over 400 million devices and analyze over 10 billion transactions a year.

At the heart of it all is the people - we are deeply committed to creating and sustaining a world-class experience for our employees and partners, and providing for the needs of our customers.

The Role Are you a dynamic Product Manager passionate about turning customer needs into game-changing product roadmaps? Are you excited about the opportunity to contribute your skills and energy to shape the future of our Core products for a hyper-growth, pre-IPO Canadian unicorn?

As a GeoComply Product Manager - Client Portal Solution, you will take responsibility for the product from conception to launch to build software experiences that will delight our customers.

The product will serve as an onboarding and integration portal for customers to access product releases and API documentation, SDKs, sample code, tutorials, and other resources that help them integrate with our core products seamlessly.

You will oversee all product development states, including product roadmap, OKRs, UI / UX, engineering, success metrics, A / B testing strategy, and release plan.

As a key member of the Product team, you will play a pivotal role in driving the success of GeoComply's products by leading the development of the Client Portal.

Your work will have an immediate impact on the customer user experience, driving growth and innovation for the company!

Key Responsibilities

• Drive the roadmap and strategy for our Client Portal, evolution of GeoComply's current release portal
• Lead the development of new features and functionality, from ideation through to delivery, ensuring exceptional user experience, scalability, and reliability.
• Build and maintain an extensive documentation and knowledge base for all the core products, utilizing industry best practices and tools to enable self-service support and maximize customer satisfaction.
• Provide regular product roadmap updates, aligning vision with leadership and key stakeholders (engineering, design, customer experience) to ensure successful product releases, including the onboarding process, user training, and product marketing initiatives.
• Define product success metrics, and monitor and optimize for future iterations.
• Stay up-to-date with the latest industry trends and competitive landscape, and use insights to identify opportunities for innovation.
• Analyse and review the performance of your product to suggest improvements and identify any issues proactively

Who You Are

• 3+ years of experience delivering successful products in engineering or product management role
• Experience in managing B2B SaaS products with partner integration component
• Strong technical background and understanding of API integrations, developer tooling, and client portal development.
• Experience working in an Agile development environment, with demonstrated ability to manage complex projects and multiple priorities.
• Customer obsession : you are passionate about delivering an exceptional user experience, have design thinking and a customer-centric approach to building, experimenting, and iterating products

Bonus Points

• Knowledge of the US and Canadian gaming and sports betting compliance, regulations, and requirements
• Entrepreneurial spirit and a strong desire to make a significant impact
• Background and a keen interest in data and machine learning

Why GeoComply? Joining the GeoComply team means you'll be part of an award-winning company to work, learn and grow. We are fast-paced, high-impact, and have a can-do team culture.

To be successful in our organization, you need an eager attitude, professionalism, and the confidence to willingly work to prove yourself and your ideas, and earn the trust of the organization.

Here's why we think you'd love working with us. We're working towards something big We've built a reputation as the global market leader for geolocation compliance solutions for over 10 years.

We're trusted by customers from all over the world, and the next few years will be particularly exciting as we continue to scale across new markets.

Our values aren't just a buzzword Our values are the foundation for what we as a company care about most. They signify the commitment we make to each other around how we act and what we stand for.

They are our north star as we work together to build a company we're all proud to be a part of. Learn more, here. Diversity, equity, and inclusion are at the core of who we are In collaboration with our team and external partners, we promote DEI in our recruitment and hiring practices;

scholarships and financial aid; training and mentorship programs; employee benefits, and more. Learning is at the heart of our employee experience At GeoComply, we foster an environment that empowers every employee to gain the knowledge and abilities needed to perform at their very best and help our organization grow.

From a professional development budget to local training opportunities, knowledge-sharing sessions and more, we are continually investing in employee career growth and development.

We believe in being a force for good We profoundly care about our impact on the world and strive to make meaningful contributions to the communities we work and live in.

Our Impact division focuses on philanthropic and social responsibility initiatives, including supporting our local communities, advancing equality, and harnessing our technology to protect vulnerable groups.

Learn more, here. We care about our team Our GeoComply team is talented, driven and hard-working, and is known for its positive attitude and energy.

At GeoComply, we take care of our employees with the total package. Team members are generously rewarded with competitive salaries, incentives, and a comprehensive benefits program.

We value in-person collaboration The benefits we have seen from teams being together have been tremendous in how we are able to collaborate and swiftly inform each other on what is happening across the company.

By introducing an 80% attendance rate, we have seen the value in achieving more together as a company as we continue to foster collaboration across team members and departments.

Apply Now! Interested in joining our team? Send us your resume and a cover letter. We can't wait to meet you!- - - - - - - - - -At GeoComply, we live our value of Act with Integrity.

Our workplace is built on mutual respect and inclusion, and we welcome applicants of all backgrounds, experiences, beliefs, and identities.

Creating an accessible interview experience for all candidates is important to us. If you have any requests (big or small) throughout our hiring process, please don't hesitate to let us know so we can do our best to prioritize your needs.

We care about your privacy and want you to be informed about your rights. Please read our Applicant Privacy Notice before applying for the position.